About Us

Evernote’s promise to our users is to help them focus on what matters most. To do this, we have to make sure our subscription and messaging systems are running optimally and efficiently. Would you like to help run these systems, find optimizations, and use them to make our customers' experience in the amazing Evernote application even better? Would you like to have an immediate impact in a supportive, dynamic culture with a large, highly active customer base? The Systems Analyst position for Commerce and Growth takes responsibility for ensuring that our subscription system is optimally managed, payment processor integrations are closely monitored, and multistage messaging campaigns have the right support.

What You'll Do

• Provide day-to-day management and monitoring of the Evernote subscription processing system and integrations with payment processing partners
• Answer questions and provide guidance and solutions to stakeholders across the company with respect to the execution of campaigns, subscription changes, payment processing, and customer messaging
• Work across the product, marketing, finance, and customer support teams to deliver complete solutions to our customers
• Interact directly with vendors for our payment, subscription and messaging systems
• Learn and understand the business operations workflows in the company and be able to execute and drive those workflows to successful completion
• Utilize strong analytical skills to understand and interpret data independently
• Be a focal point within the company to drive successful processes with our customers’ best experience in mind

What You've Done

• Minimum of 3 years experience as a Systems Analyst for a major subscription / finance enterprise software tool (ex: Zuora, Oracle, SAP, Recurly, NetSuite, Chargify)
• Comfort with learning new technical tools and using SQL to dive into data
• Strong focus on personal responsibility in completing deliverables
• Demonstrated success in defining and executing projects
• Excellent teamwork and interpersonal skills
• Bachelor’s degree
• Technical background, with experience in business intelligence, marketing, or financial systems

We are committed to an inclusive and diverse Evernote. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global Evernote Community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.

California privacy notice: Read our privacy policy for job applicants here.