Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX
Remote

Technical Solutions Architect (GTM & International) - Duo Security

| Austin

What You'll Do

Expect to work hard and have fun. Duo’s SaaS security solution breaks the mold of the traditional sales model allowing us to move sales cycles at a much higher velocity. A TSA or Solutions Engineer (SE) will work with many, many prospects and customers in a day providing consulting, technical implementation, and demos of Duo. The GTM & International TSA will support strategic multinational international accounts that operate on multiple continents as well as support Duo through Go-To-Market (GTM) initiatives throughout Cisco as well as at industry trade shows and other activities. This role will serve as an evangelist of Duo in multiple capacities. Before applying for this position, you should sign-up for Duo and try the product for yourself. We challenge you to setup RDP or SSH in under 10 minutes. Experience why Duo’s customers are so passionate about us that we’ve been called the “The Most Loved Company in Security."

 

Who You'll Work With

Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud. Duo’s TSA/SE team is a makeup of customer centric engineers that love providing prospects and customers with an amazing experience. We are passionate about ensuring technical success with Duo. We work as a team to improve and strengthen our technical and sales skills. We believe in the importance of making a large impact at Duo by working closely with our customers, sales, product, engineering, R&D, marketing, support and customers success teams.

 

Who You Are

 

Sales Skills

  • Ability to align customer needs with the value of Duo’s Trusted Access Vision
  • Provide compelling product demos
  • Position Duo against competing products
  • Love handling prospect objections
  • Superb interpersonal skills
  • Work as a team with your assigned Account Executives and other Sales Engineers
  • 5+ years experience selling into larger and more complex accounts, particularly with global multinational companies

Technical Skills

  • Network Engineering Experience
  • Extensive IP network troubleshooting skills including active working knowledge of tools and commands like ping, traceroute, nslookup and wireshark.
  • SSLVPN configuration on devices such as Juniper, Cisco, F5, Palo Alto Networks, CheckPoint, Cisco ASA, etc.
  • Able to quickly diagnose network and ACL configuration issues
  • Strong knowledge and understanding of Radius authentication
  • Systems Engineering Experience
  • Has setup and configured Active Directory
  • Working knowledge of LDAP with ability to solve problems with LDAP lookup issues
  • Has setup and configured RDP with strong knowledge of Windows Server
  • Has experience configuring Microsoft Exchange
  • Has a working knowledge of Office 365
  • Has configured and fixed SAML and SSO issues
  • Strong Unix and Linux knowledge… Especially with SSH and PAM.
  • Knowledgeable with Identity/Access Management and two-factor authentication

Other Skills

  • Project management capabilities - Ability to work on cross functional teams to work on messaging, sales enablement and alignment related functions
  • Work inside an AWS managed lab environment to prove out integrations with other technologies and provide internal training tools and demonstrations to wider TSA audiences
  • Work on multiple concurrent projects with minimal supervision or direction
  • Evangelize Duo through a variety of different vehicles and events
  • Train wider Duo TSA team on GTM plays & wider Cisco integrations
  • Be an expert on IAM, MFA and Zero-Trust competitors

We are Cisco

 

#WeAreCisco where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool

 
See More
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • MarvelDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WrikeManagement
    • SalesforceCRM
    • MarketoLead Gen
Previous
Next

What are Duo Security Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

An Insider's view of Duo Security

How does your team reward individual success?

It can be as quick as some karma in Slack. We do team appreciations at the start of team meetings and Cisco has connected recognition which allows individuals to recognize the great work someone has done along with a monetary award, from $25 on up! We also celebrate life with team members, for example throwing a virtual baby shower!

Hector

Senior Engineering Manager

What's the biggest problem your team is solving?

Our cross-functional team of data scientists, software engineers, and designers, as well as product and security experts is building an intuitive adaptive authentication system. We’re moving past basic rule-based approaches to create a dynamic experience that people will love for keeping them secure while staying unobtrusive.

Brian

Head of Data Science and Engineering

What are some things you learned at the company?

Early on, I thought that success in the security industry was attributed solely to people's ideas or intellect. Since then, I've learned that the most important thing to have in any industry is empathy. Without empathy, you can't build a product that people will love or a place that people will want to work. Empathy is a foundation for success.

Olabode

Senior Data Scientist

What is your vision for the company?

My overall vision is to provide mechanisms for the business to build simple, safe and secure products that our customers and partners intrinsically trust. It is my belief that when we empower our teams and stakeholders to creatively work together instead of falling on process and procedure for the sake of it, our creativity opens to new heights.

Amanda

Head of Product Security

What makes someone successful on your team?

Success for us is taking the road less traveled to achieve better results, meaning we look for teammates who bring perspectives from all walks of life and who are not afraid to use their voice. We believe this combination results in good outcomes because we end up paving our path to success with a diversity of thought.

Amanda

Internal Communications Manager

Jobs at Duo Security
19

All Jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Operations
Sales
Tap to close

Senior Site Reliability Engineer - Duo Security

Duo Security
Austin
10 hours ago
+43
As a Senior Software Engineer on our Site Reliability Engineering team, you will develop software and tools to empower Duo's product development teams to maintain software releases quickly and efficiently. You will collaborate with a wide range of internal partners to engineer automated solutions in an effort to remove toil and improve stability for a variety of infrastructure, with an emphasis on scalability. You will face challenges that require an engineering approach and want to automate everything possible.

Senior Design Researcher, Quant Focus - Duo Security

Duo Security
Austin
14 hours ago
+43
As our Product Design team continues to grow in size and influence, our design research needs grow as well. We are currently expanding our practice to ensure we employ rigorous quantitative methods alongside our qualitative methods. We are passionate about understanding human behavior, perceptions, and motivations and translating that into insights that inform product innovation and create customer value.

Software Engineer, macOS Swift/Objective-C - Duo Security

Duo Security
Austin
1 day ago
+43
As a Software Engineer on the Local Auth Engineering Team, your initial focus is on macOS working with a team of professionals sharing a common goal to democratize security. We strive to make security simple to understand and easy to use in our Mac and Windows OS integrations within this team. You can expect to be constantly learning and also teaching. Our engineers, at all levels, lead projects and initiatives and bring our teams along with them. We value inclusion, empower autonomous thinking, and emphasize software craftsmanship. We live our values within a development culture of collaboration, testing, CI/CD, data-driven decisions, and professional development. We prioritize team success highest and tend to swarm on sprint work to meet our shared goals.

MSP Account Executive, Duo Security

Duo Security
Austin
5 days ago
+43
Be responsible for selling Duo Security’s two-factor authentication product within a territory. Have a consultative sales approach, a successful track record of growing both new business and expansion revenue. Demonstrate all the behaviors associated with a high performance sales culture, specifically managing a pipeline, delivering results against a quota and maintaining productive client relationships.

Product Designer - Duo Security

Duo Security
Austin
5 days ago
+43
Thinks deeply about user experience and utilizes business rationale to inform their designs. Collaborates closely with Project Managers, Engineers and others to bring a unique design-centric perspective to the table. Plans and executes design research with customers and shares findings broadly across the organization. Creates design solutions that scale for the future, but understands the technology constraints of now. Inspires and leads the team toward real business outcomes, while living our "kinder than necessary" value.

Senior Software Developer Engineer in Test - Duo Security

Duo Security
Austin
1 week ago
+43
As a Senior Software Developer Engineer in Test, you will write code to test our services for functionality and performance, towards our goal of making security of our Cloud products easy for our customers and users. You will do this in an environment where continuous integration is in place and code is released to production bi-weekly. You will partner with engineering and product teams to build automation and bake quality in each step of the software development process. You will define, measure and publish metrics to measure product quality and champion quality improvements. You will understand business priorities and risks and help focus our quality efforts on where they matter the most. You will also help mentor other SDETs to help them grow technically.

Customer Solutions Engineer - Duo Security

Duo Security
Austin
1 week ago
+43
As a Customer Solutions Engineer, you'll partner with our Customer Success Managers to drive time-to-value for Duo’s strategic customers, specifically by leading technical implementations. As a trusted security advisor, you'll translate business requirements into specific configuration recommendations and resolve potential deployment blockers. Other responsibilities include:

Engineering Manager, Site Reliability - Duo Security

Duo Security
Austin
1 week ago
+43
As an Engineering Manager on our Site Reliability Engineering team, you will lead a team responsible for enabling our engineering teams to be able to easily monitor and track metrics within services at Duo. These services empower Duo's product development teams to run and maintain their services in production at a high level. You will collaborate with a wide range of internal partners to lead projects that automate solutions in an effort to provide the most accurate insight possible into our systems, remove toil and enhance our teams ability to react quickly to issues.

Senior Software Engineer (Backend APIs, Data Engineering) - Duo Security

Duo Security
Austin
1 week ago
+43
Build services that power machine learning models and deliver insights back to customers. Design APIs to translate Duo activity into Trust Engine predictions and insights. Architect solutions to productionize research and make organizations safer with less effort. Architect key components of the Trust Engine powering the future of authentication at Duo. Partner with data engineers and data scientists to deliver machine learning product features to millions of users at more than 21,000 Duo customers. Improve production data pipelines to support machine learning product goals.

Senior Design Researcher, Duo Security

Duo Security
Austin
1 week ago
+43
As our Product Design team continues to grow in size and influence, our design research needs grow as well. Our team wants to identify and understand the future of security and what that means for our customers. All of our project work begins with time allocated to design research. We are passionate about talking to our customers for concept validation and for usability testing. We facilitate design-led workshops and teach our colleagues about design-driven product development. Design Research is highly regarded at Duo, and we can't hire fast enough to keep up with the internal demand for our team's help!

Senior Data Applications Engineer - Duo Security

Duo Security
Austin
1 week ago
+43
Work with data scientists, engineers, designers and product managers to understand their data needs. Discover and document they way in which user behaviors get recorded in product data. Extend our existing data collection pipelines to capture new information. Evaluate, deploy, configure, and maintain commercial elements of our data ecosystem. Support users across Duo’s R&D org as they interact with our data tools. Ensure we accurately interpret data by building a deep understanding of how our customers use Duo’s products to solve their problems day to day.  Be a steward of responsible and compliant data collection and handling.

MSP Account Executive, Duo Security

Duo Security
Austin
1 week ago
+43
Be responsible for selling Duo Security’s two-factor authentication product within a territory. Have a consultative sales approach, a successful track record of growing both new business and expansion revenue. Demonstrate all the behaviors associated with a high performance sales culture, specifically managing a pipeline, delivering results against a quota and maintaining productive client relationships.

Product Designer, Duo Security

Duo Security
Austin
1 week ago
+43
Design new product features and enhancements that align with the business's top priorities. Design solutions for an ecosystem of end-user touchpoints and administrative interfaces. Play an active role in advocating for a Human-Centered Design process and creating a collaborative environment. Facilitate and lead customer research studies and ‘level-up’ your project team with user insights and understanding.

Software Engineer (Backend APIs, Data Engineering) - Duo Security

Duo Security
Austin
2 weeks ago
+43
You are an engineer who loves to learn and adapt quickly. You enjoy working as a member of a team but can also drive tasks to resolution on your own. You are passionate about building secure software. You continually find opportunities to improve your technical and professional skills. You are not afraid to take on complex issues, take the initiative to solve problems, communicate solutions, or raise issues.

Senior Security Compliance Analyst

Duo Security
Austin
2 weeks ago
+43
We are looking for a Senior Security Compliance Analyst  to be responsible for the execution and management of security compliance certification programs across the company that include SOC2, PCI, and ISO 27001, 27017, 27018. This role will be focused on evaluating security controls, acting as a subject matter expert, and supporting audits for certification programs. 

Sales Engineer - SLED, Duo Security

Duo Security
Austin
2 weeks ago
+43
Expect to work hard and have fun. Duo's SaaS security solution breaks the mold of the traditional sales model allowing us to move sales cycles at a much higher velocity. An SE will work with many, many prospects and customers in a day providing consulting, technical implementation and demos of Duo. We partner with our account executives to understand and align with our customers needs, develop the technical success criteria to win a deal, complete POC's and consult through cutting edge security strategies. We are extremely responsive and available to ensure our prospects and customers have an amazing experience with Duo.

Technical Solutions Architect (GTM & International) - Duo Security

Duo Security
Austin
2 weeks ago
+43
Expect to work hard and have fun. Duo’s SaaS security solution breaks the mold of the traditional sales model allowing us to move sales cycles at a much higher velocity. A TSA or Solutions Engineer (SE) will work with many, many prospects and customers in a day providing consulting, technical implementation, and demos of Duo. The GTM & International TSA will support strategic multinational international accounts that operate on multiple continents as well as support Duo through Go-To-Market (GTM) initiatives throughout Cisco as well as at industry trade shows and other activities. This role will serve as an evangelist of Duo in multiple capacities. Before applying for this position, you should sign-up for Duo and try the product for yourself. We challenge you to setup RDP or SSH in under 10 minutes. Experience why Duo’s customers are so passionate about us that we’ve been called the “The Most Loved Company in Security."

Sr. Software Development Engineer in Performance Test - Duo Security

Duo Security
Austin
2 weeks ago
+43
The Senior SDET (Software Development Engineer in Test) with an emphasis on Performance Testing is expected to be an advocate for the customer and to provide an assessment of software performance and quality that is metrics-based and integrated into the Software development life cycle. We expect a strong development background as you will spend 60% or more of your day writing code. Ideal candidates will have strong experience with performance metrics collections and developing performance testing frameworks, combined with the ability to tune code, database queries, no sql optimizations, distributed tracing, and  operating system parameters. You will be responsible for building strong relationships with engineering teams, site reliability teams and stakeholders. 

Senior Information Security Analyst

Duo Security
Austin
2 weeks ago
+43
We are looking for a Senior Information Security Analyst to join the team and help support our primary responsibilities of incident response, vulnerability management, and security awareness training. In this role, you will need to stay on top of the latest threats and trends that are relevant to corporate information security in order to keep our corporate systems, endpoints, networks, and accounts secure.