Technical Trainer

| Austin

This position is based at our Austin, TX HQ

This position (which is part of our Global Education Services team) is responsible for the successful training of SailPoint partners and customers. This includes developing materials for Instructor Led Training and e-learning and also delivering training classes for instructor-led and remote trainings.

Our ideal candidate is someone who loves to dig into technical products to find out how things work and then share their understanding with others. If you enjoy seeing the “light bulb” go on, this is a great job for you.

Responsibilities:

  • Deliver technical training designed to enable/educate SailPoint implementation partners and customers
  • Leverage your skills and experience to answer questions and consult with partners and customers.
  • Contribute to existing training programs to meet learning needs for various audiences including administrators, end-users and implementers.
  • Manage day-to-day event activities before, during and after course completion to ensure consistent and successful delivery.
  • Develop Training Materials for online, remote and instructor-led training and configure training environments associated with these types of classes.
  • Up to 30% travel, including internationally, delivering training. Average travel is closer to 20-25%.

Desired Skills and Experience

Requirements:

  • 3-5 years of professional work experience as part of an enterprise software company or systems integrator.
  • 1-2 years of enterprise training experience preferred, but not required.
  • Excellent verbal and written communication skills.
  • Experience working with clients and partners. Former consulting experience a plus!
  • Experience in a dynamic company environment.
  • The following experience is a plus:
    • Experience with Java or equivalent object oriented language
    • Experience with XML, HTML, REST APIs, Application Servers.
    • Experience setting up and installing software on both Windows and Linux platforms.
    • Experience with Databases/SQL (Oracle, MSSQL, MySQL, DB2.)
    • Experience with Directories (LDAP, Active Directory.)
    • Experience with enterprise systems (SAP, PeopleSoft.)
    • Familiarity with identity management systems (Sun, Oracle, IBM, Novell, etc), role-based access control (RBAC), or other identity and access management technologies.
    • Experience with e-learning, including authoring products like Captivate, Camtasia, Articulate or equivalent.

Education:

  • Bachelors Degree in Computer Science, or equivalent degree.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

11120 Four Points Drive, Austin, TX 78726

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Diversity
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Acme Co. hosts company outings Annually.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
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