TEMPORARY WHOLESALE OPERATIONS SPECIALIST - HOME OFFICE- KENDRA SCOTT
About Kendra Scott:
We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our building blocks for creating a unique and engaging lifestyle brand across all channels, including retail stores, wholesale accounts and e-commerce. Our headquarters are located in the heart of Austin, Texas, and we embrace the unique vibe and energy of our hometown as an inspiration for our brand and company culture.
Position Overview:
We have an exciting temporary opportunity to support our wholesale channel in Austin, TX. Reporting to our VP of Wholesale Majors, the Temporary Wholesale Operations Specialist will support the Wholesale department from an operational standpoint to ensure deadlines are being met and goals are achieved while also acting as a liaison between the department and cross functional teams. This role will be a key contributor to the success of the team.
Responsibilities:
• Copy – Dimensions, materials, metals, style number, UPC, cost, retail
o Sending all Majors customers copy ahead of their seasonal deliveries
• Images – Product shots, model shots, creative shots
o Sending all Majors images of their buys ahead of their seasonal deliveries
• Order Entry
o Checking EDI daily for all Majors orders and entering them into QAD
o Entering all bulk seasonal deliveries for all Majors customers and submitting to Production and Planning
o Entering all samples orders for all Majors customers for seasonal deliveries or immediate needs
o Sending reminders to Majors customers on EDI due dates
o Checking all orders have correct SKU’s, ship windows, costs, and retails and communicating with customers if issues are found
• Order Management
o Allocating all Majors orders
o Coordinating all shipments with DC and Majors customers
o Problem solving with cross functional teams if shipping issues arise
o Reviewing PO Tracker weekly for PO updates to allocate Majors orders
o Requesting weekly transfers from Planning to fulfill orders in full
o Deleting Majors backorders in QAD
o Submitting breakdowns to factories ahead of drop ships
• Sales Log Management
o Updating shipped totals daily
o Adding new orders into the corresponding month
o Designating what is ready to wave for DC
• Samples
o Organizing all samples as they are delivered to team and as they are returned by customers
o Shipping out samples to customers
• General Assistance
o Entering monthly invoices into Coupa
o Submitting supplies to Majors shops as requested
o Assisting in formatting assortment sheet for Off Price orders
o Updating all UPC catalog portals for Majors to access
Our Ideal Candidate Will Have:
• Bachelor’s degree or equivalent work experience
• 2+ years’ experience in a similar position with understanding of retail, wholesale, manufacturing, e-commerce, and supply chain channels in a high-growth company
• Proficiency in Microsoft Excel
• Familiarity with QAD, SPS, Zapporo
• A proven ability to execute with consistent delivery
• Ability to work in a fast-paced environment
• Ability to adjust responsibilities based on changing business needs
• A strong ability to build relationships with co-workers and keep others informed
• A growth mindset: desire to learn, grow and embrace new ideas
• A shared appreciation for our 3 core values of Family, Fashion and Philanthropy