SailPoint is the leader in identity security for the modern enterprise.
Austin, TX

Training Operations Associate at SailPoint (Austin, TX)

| Austin
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The Training Operations Associate is responsible for managing the logistics, contracts, and financials for the customer-facing classes delivered by Education Services. The candidate must have strong attention-to-detail, accuracy, and problem-solving, while maintaining the flexibility to adjust to changing business needs in a rapidly growing company. The Training Operations Associate must have excellent communication skills, both written and verbal, and be comfortable working independently with customers and partners around the world. The ideal candidate has a passion for event planning and a strong desire to provide excellent customer care. This position reports to the Technology Services Operations Manager.


This is an initial contract position for 6 months.



  • Managing classroom logistics, student enrollments, payments, and contracts.

  • Working closely with the training instructors, accounting, and contracts teams to ensure timely and accurate data.

  • Assisting students with their enrollments in the learning management system (LMS) and troubleshooting issues.

  • Building and maintaining reports in online systems and Excel.

  • Maintaining and enhancing data integrity through effective processes and communication.

  • Providing event planning for department functions.



  • Proficient in Microsoft Excel, Microsoft Word, and Microsoft Outlook.

  • Experience with Salesforce and Learndot learning management system, or similar tools.

  • Strong interpersonal and communication skills.

  • Highly organized and able to prioritize and process a number of tasks concurrently.

  • Eagerness to learn and develop new processes.

  • Self-motivated, strong work ethic.

  • Initiative to take ownership of issues and drive to resolution.



  • Bachelor's degree or equivalent work experience.

  • 1-2 years of work in a related field.


This is an initial contract position for 6 months



SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Where we are

11120 Four Points Drive, Austin, TX 78726

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Volunteer in local community
Our crew members value working for an organization that prioritizes giving back to the community, and we have engaged in many community initiatives over the past year.
Partners with Nonprofits
In the past year alone we have supported many notable organizations, including Code2College, nonPareil, Black Girls Code, Foundation Communities, and HealthCode.
Friends outside of work
Eat lunch together
Intracompany committees
Team members on our ALL IN and Culture Crew committees develop and manage events that bring employees together socially and for the benefit of society.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Slack is how we come together as a global team, and we have offer several Employee Resource Group channels where we celebrate our differences and encourage sharing and connection.
Hiring Practices that Promote Diversity
We prioritize hiring practices that promote diversity. This year, for example, we launched SAIL-U to help grow our team in partnership with HBCUs and historically LatinX colleges and universities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
SailPoint offers generous parental leave with the primary caregiver being able to take 80 fully-paid business days. Secondary caregivers can take 20 fully-paid business days.
Flexible Work Schedule
SailPoint's hybrid work environment reinforces the flexibility that has existed within our culture for many years.
Remote Work Program
As an organization that values impact over activity, we encourage crew members to manage their work schedules so they can be at their most effective within parameters established by their teams.
Family Medical Leave
Company sponsored family events
SailPoint's crew love to celebrate together, whether at a family-friendly summer BBQ or Halloween party, or while volunteering and giving back to our local communities.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
When possible, SailPoint brings crew together for summer camps, quarterly meetings and other team-based events.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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