Vice President, Review Operations - US at DISCO

| Austin
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Your Impact

The VP, Review Operations will be responsible for running and scaling the US managed review offering. Critical to the success of this role is leading the Review team in the optimal alignment of features and workflows within the context of case-specific constraints, including leveraging well-established best practices and developing customized workflows. The VP will play a strategic role in continuing to develop an innovative approach to document review through leveraging DISCO's best in class AI and analytics. The right candidate will join the DISCO team and approach each day with an equal passion to help improve client outcomes by leveraging the best technology in the market and for the growth and leadership of the people on the Review Operations team. Our ideal candidate for this role brings in-depth knowledge of traditional legal review management with a desire to help our clients - and the greater industry - evolve and innovate.  This position will report directly to the SVP of Professional Services.

What You’ll Do:
  • Maintain responsibility for strategic vision of the US Review business and ensure that tactical delivery by the review management team aligns
  • Provide advisory and oversight of active projects being delivered by your team, from pre-sales to post-delivery. Drive toward client satisfaction, revenue, and margin goals.
  • Collaborate with the Review Sales leadership to set pricing and project margin for standard review engagements
  • Maintain oversight of revenue estimates tracked by the review management team to ensure all engagements for the business unit achieve revenue and margin objectives
  • Provide oversight and leadership for the review management team including the hiring, training, coaching, workload balancing, and performance management 
  • Engage with DISCO clients on complex matters to expand their use of advanced workflows and features to increase the value they derive from our technology, including DISCO AI
  • Assist in project communication between clients and DISCO as needed, acting as an senior leadership on complex or challenging projects
  • Ensure coordination of facility and logistic considerations for domestic managed review services
  • Partner with Sales leadership, Sales Operations, and Finance to align on strategy, reporting progress to meet quarterly and annual targets
Who You Are:
  • Experienced leader with 10+ years of experience as an attorney and 5+ years of experience in the management of review operations
  • Possess a J.D. 
  • Excellent communicator who is able to present complex technical details, articulate verbally and in writing, and instills confidence in clients
  • Experience managing a budget, projecting revenue and managing margin
  • Possess a high degree of ediscovery experience and knowledge
  • Use  and understand industry-standard review and production tools including DISCO, Relativity, Everlaw etc.
  • Consummate problem solver with a strategic mindset
  • Comfortable creating, tracking, and analyzing project and financial metrics 
  • Natural people leader who develops team members and enables them to become more effective and take on more significant responsibilities
  • Self-starter who is action oriented and possesses a strong sense of urgency
About DISCO

DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.

In 2020, 171 law firms in the 2020 AmLaw 200 used DISCO in the course of legal work on behalf of their clients. More than 800 enterprises, law firms, legal services providers and government organizations are DISCO customers.

Are you ready to revolutionize the practice of law? Join us!

Perks of DISCO
  • Open, inclusive, and fun environment
  • Benefits, including medical, dental and vision insurance, as well as 401(k) (EU coming soon)
  • Competitive salary plus stock options
  • Flexible PTO 
  • Opportunity to be a part of a company that is revolutionizing the legal industry
  • Growth opportunities throughout the company

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • TorchFrameworks
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

While we're WFH right now, our office is off Loop 360. We have a great office balcony where we can work and enjoy the view.

An Insider's view of DISCO

How would you describe the company’s work-life balance?

DISCO enables me to split my energy between work and other aspects of my life that are important. Our flexible PTO truly relieves the stress of taking time off to take care of our personal lives.

Jason

Account Executive

What makes someone successful on your team?

We talk a lot about personal brand on my team: how you show up to a conversation and partner with those around you to successfully close a sale can often be a key factor in success. Whether it is committing to a positive experience for the client or welcoming a new customer, giving your all, all the time, is a part of our culture.

Lauren

VP of Sales, West

How do you make yourself accessible to the rest of the team?

Our team leadership holds virtual office hours to replicate the quick discussions and fast problem-solving that doesn’t always require a 30-minute meeting to address. We share best practices and lessons learned from conversations with our current and future customers.

Andrew

Chief Revenue Officer

What’s the vibe like in the office?

Our Product Delivery team is made up of people who are very smart and passionate about their craft, whether it's software engineering, product management, or design. These folks come energized by the challenge of solving hard problems. They love what they do and making amazing software.

Ariel

Engineering Office Manager

What are DISCO Perks + Benefits

DISCO Benefits Overview

DISCO knows its employees are the secret of our success. Our focus is keeping DISCO a great place to work, which includes providing benefits and perks that help our employees live up to their potential.

Culture
Volunteer in local community
DISCO Cares was born out of Hurricane Harvey rescue and rebuild efforts and our shared belief that to help is human. It's driven by our employees and supported by our leadership.
Partners with Nonprofits
Friends outside of work
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Leadership has gone through racial equity training.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
DISCO employees who have elected to have an FSA can contribute up to $2650 annually.
Disability Insurance
Dental Benefits
Our dental plan has a $0 premium for the employee, with a reasonable monthly premium up for additional family members.
Vision Benefits
Our vision plan has a $10 copay for annual well vision exams and an $180 allowance for glasses and $150 allowance for contact lenses.
Health Insurance Benefits
DISCO offers a variety of health insurance plans. Our high deductible plans cover 100% of the employee's premium with an HSA and we also provide PPO/FSA plans.
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
DISCO offers a dependent care FSA where employees can contribute up to $5000 tax-free dollars towards child or elder care.
Generous Parental Leave
DISCO provides up to 12 weeks of parental leave for the primary caretaker. We also provide 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
DISCO provides employees with flexibility. Particularly as we work from home during the pandemic, we recognize our employees' families may require additional flexibility as they juggle work and home.
Remote Work Program
We are working from home during the pandemic. Our leadership has conducted remote work surveys to assess employee needs and employees will be allowed to WFH through June 2021.
Family Medical Leave
Restricted work hours
While lunch meetings were a common thing when working in the office and enjoying free delivered lunch, during the pandemic, we have restricted the noon hour to being a meeting-free hour.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
DISCO offers pre-tax commuter benefits for employees where transit and parking are relevant costs.
Free Daily Meals
Austin employees get free lunch on Monday-Friday.
Stocked Kitchen
DISCO has a well-stocked kitchen including healthy snacks, sodas, coffee, cold brew, and Topo Chico.
Some Meals Provided
Austin employees get free lunch on Monday-Friday.
Parking
We offer employees free on-site garage parking.
Recreational Clubs
Seasonal sports/fitness groups like kickball, with yoga at the office year-round
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
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