About Us:

Cart.com is an ecommerce software and services company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands move faster, grow more quickly, and deliver on their promises more completely.

The VP of Total Rewards and Operations is a critical force behind the success of the people function. They will be accountable for the design and execution of compensation and benefits philosophies, policies and procedures aligned to business objectives, and tools and resources; ensuring the achievement of consistent market-driven rewards and recognition outcomes that attract, retain, and motivate Cart.com talent. Act as a strategic business advisor to the executive/senior leaders across the business driving comprehensive programs spanning the company as we scale from Series B to being public-market ready.

Responsibilities:

• Directly manage, train, and develop the Total Rewards Operations team
• Oversee all systems, tools, reporting, and compliance measures to ensure the people team is able to operationalize people practices and programs across the organization
• Design and operationalize broad-based compensation programs
• Work with Chief People Officer, external compensation consultants and Compensation Committee on the strategy, design, and implementation of executive compensation programs
• Oversee all project and program management activities related to company M&A strategy including the people related work during the due diligence and integration process
• Design, implement and regularly assess company benefits competitiveness relative to market, ensuring program compliance
• Design and manage a foundational and scalable job architecture structure including leveling, benchmarking and support our company-wide budgeting and forecasting
• Establish and evolve the use of talent analytics to best inform decisions around our people practices and programs
• Collaborate with the Senior Talent team to maintain, develop and champion our diverse, equitable, and inclusive (DEI) culture and environment, ensuring our DEI efforts are infused throughout our talent guidelines, practices, and processes

Qualifications:

• Proven success leading total rewards and operations in high growth startups venture backed startups from Series A/B to IPO
• Strong people tech knowledge and experience leading decision-making processes around HR tech, implementation and integration
• Compensation design and execution
• Ability to communicate well and influence across all levels of the organization including at the leadership and board level
• Outstanding project management and operational chops
• Strong understanding of employment law and compliance
• Knows how to have fun!

Bonus Points:

• Experience with M&A strategy and integration
• Experience implementing an HRIS
• Experience working in a SaaS business

OUR CORE VALUES:

These aren’t just buried somewhere in an employee manual. We live and breathe them. They are on the walls and live in our hearts. They come up constantly in conversations and actions. They govern the decisions of the newest hire all the way up to our CEO:

WE ARE OBSESSED WITH BRANDS

We live for brands and are fanatical about their success.

WE THINK BEYOND THE BOX

We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.

WE DON'T GIVE UP

No one expected this to be easy. We are resilient— we dig in and keep going.

WE SPEAK UP

Every person here has an obligation to question norms, voice concerns, and offer their perspective.

WE WORK TOGETHER

We work with integrity and respect, ask for help, and extend the same help to others.

WE ARE HUMAN

Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.

Cart.com is deeply committed to building a diverse and inclusive workplace. We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

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