Cart.com
The world’s first ecommerce-as-a-service (ECaaS) provider putting brands back in charge of their online growth.
Austin, TX

Vice President, Total Rewards & Operations at Cart.com

| Austin
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About Us:

Cart.com is an ecommerce software and services company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands move faster, grow more quickly, and deliver on their promises more completely.

The VP of Total Rewards and Operations is a critical force behind the success of the people function. They will be accountable for the design and execution of compensation and benefits philosophies, policies and procedures aligned to business objectives, and tools and resources; ensuring the achievement of consistent market-driven rewards and recognition outcomes that attract, retain, and motivate Cart.com talent. Act as a strategic business advisor to the executive/senior leaders across the business driving comprehensive programs spanning the company as we scale from Series B to being public-market ready.

Responsibilities:

  • Directly manage, train, and develop the Total Rewards Operations team
  • Oversee all systems, tools, reporting, and compliance measures to ensure the people team is able to operationalize people practices and programs across the organization
  • Design and operationalize broad-based compensation programs
  • Work with Chief People Officer, external compensation consultants and Compensation Committee on the strategy, design, and implementation of executive compensation programs
  • Oversee all project and program management activities related to company M&A strategy including the people related work during the due diligence and integration process
  • Design, implement and regularly assess company benefits competitiveness relative to market, ensuring program compliance
  • Design and manage a foundational and scalable job architecture structure including leveling, benchmarking and support our company-wide budgeting and forecasting
  • Establish and evolve the use of talent analytics to best inform decisions around our people practices and programs
  • Collaborate with the Senior Talent team to maintain, develop and champion our diverse, equitable, and inclusive (DEI) culture and environment, ensuring our DEI efforts are infused throughout our talent guidelines, practices, and processes

Qualifications:

  • Proven success leading total rewards and operations in high growth startups venture backed startups from Series A/B to IPO
  • Strong people tech knowledge and experience leading decision-making processes around HR tech, implementation and integration
  • Compensation design and execution
  • Ability to communicate well and influence across all levels of the organization including at the leadership and board level
  • Outstanding project management and operational chops
  • Strong understanding of employment law and compliance
  • Knows how to have fun!

Bonus Points:

  • Experience with M&A strategy and integration
  • Experience implementing an HRIS
  • Experience working in a SaaS business

OUR CORE VALUES:

These aren’t just buried somewhere in an employee manual. We live and breathe them. They are on the walls and live in our hearts. They come up constantly in conversations and actions. They govern the decisions of the newest hire all the way up to our CEO:
 
WE ARE OBSESSED WITH BRANDS
We live for brands and are fanatical about their success.
 
WE THINK BEYOND THE BOX
We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.
 
WE DON'T GIVE UP
No one expected this to be easy. We are resilient— we dig in and keep going.
 
WE SPEAK UP
Every person here has an obligation to question norms, voice concerns, and offer their perspective.
 
WE WORK TOGETHER
We work with integrity and respect, ask for help, and extend the same help to others.
 
WE ARE HUMAN
Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.
 

Cart.com is deeply committed to building a diverse and inclusive workplace. We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

#LI[SD1]

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Where we are

Our headquarters is located in Austin, Tx at the address listed. The majority of our roles are flexible hybrid for employees who live within the cities where we have offices and remote for employees who are not located in those cities.

Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Node.jsFrameworks
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
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What are Cart.com Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Cart.com's 401(k) retirement plan matches 100% of an employee's contributions up to 4% of their annual base salary, with immediate vesting for matched contributions.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Most of our roles are remote and hybrid.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Promote from within
Continuing Education stipend

An Insider's view of Cart.com

What’s the vibe like in the office?

The Austin office is eclectic and fun! It’s in a great location and has all the amenities, food, drinks you could ask for and is a great working space for all settings. My favorite part is getting to mingle in the common space with so many people outside of my department – I learn something new about our Company/clients every day.

Sarah

Corporate Accounting Manager

What projects are you most excited about?

I'm excited to create micro content and landing pages to assist with internal and external education about our products and services.

Jon

Product Marketing Manager

How does the company support your career growth?

There is a culture of collaboration throughout the company, so I have had the chance to work with and learn from some of the most talented individuals I have ever met. The projects I have worked on so far have been challenging but exciting at the same time with a heavy focus on innovation and and creating value for our brands.

Tanya

Product Manager, Storefront

What unique initiatives do you have that encourage innovation?

Teams are comprised of subject matter experts, integrated cross channel and through the entire Cart.com ecosystem with the added bonus of access to leading research, data and tools to help you not only continue to scale your personal knowledge but to fuel your professional growth.

Kay

Supreme Ruler of the Performance Realm (or Director, Performance Marketing)

What's something quirky about your company?

Cart.com’s company culture isn’t just something that’s posted on a wall in the breakroom, it is truly embodied by each and every member of our team at all levels of org.

Grant Mmalik

Business Development Representative

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