VP Of Enterprise Applications at Cloudflare

| Austin
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About Us
 
At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was recognized by the World Economic Forum as a Technology Pioneer and named to Entrepreneur Magazine’s Top Company Cultures list.
 
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 
What you'll doThe primary responsibility of the VP of Enterprise Applications is to provide strategic direction, planning and support of all internally facing enterprise applications for Cloudflare. The VP is also responsible for understanding the needs of the various departments and building relationships with the different department leaders. Additionally, the VP is responsible for building strategic relationships with the technology partners / vendors and for creating technology roadmaps for future application enhancements and upgrades. Technologists in this department have deep levels of understanding in their various areas of expertise, including systems functionality and business processes, and as such they provide critical application support to the departments. The VP is responsible for ensuring high performance outcomes from these resources and that the needs of the organization are being met or exceeded. Emphasis on business partnering, business value, quality of service, and system integrity and stability is critical while working to optimize the total cost of ownership in application maintenance and support.

Examples of desirable skills, knowledge and experience

  • Provides leadership and direction in the management of Cloudflare internally facing enterprise applications, including Financial systems, Go-To-Market Systems and HR Systems, among others
  • Mentors the Enterprise Applications teams for HR Information Systems, NetSuite, and a variety of other business unit specific applications.
  • Building a world class applications team to support an ambitious growth plan
  • Working with department leaders, directs strategic planning for enterprise application roadmap for Cloudflare.
  • Liaises with leadership across Cloudflare to ensure technology services Cloudflare needs and determine future needs.
  • Ensures overall technical performance of business processes, and works with functional heads and process owners maintain end-to-end process performance, enhancements and KPI health
  • Jointly defines and establishes Service Level Agreements (SLAs) with functional leaders  
  • Ensures compliance with SOX ITGC controls for Enterprise Systems in scope of SOX
  • Manages the IT Applications team resources and activities to meet the objectives and clearly measurable performance standards set forth in service level agreements between IT and the business units.
  • Evaluates application support model in pursuit of process improvements, productivity improvements and growth opportunities for team members.
  • Determines processes, projects and procedures to create efficiencies. Finds opportunities for doing so across Cloudflare, and creating operational leverage to support efficient growth
  • Provides leadership to implementation planning for software rollouts, products and services.
  • Leverages Cloudflare technology investments by maximizing life, utility and maintenance of systems.
  • Working with the rest of the IT team, Legal, Procurement, stakeholders and hardware, software and services vendors to ensure the appropriate approach, due diligence, selection criteria, and contractual terms are applied.
  • Effectively communicates applicable technology solutions to IT colleagues and Cloudflare business units/stakeholders.
  • Developing and managing within an operating and capital budget.
  • Manages relationships and negotiations with strategic enterprise applications partners
  • Builds and participates in governance forums to bring end-to-end thinking across functional departments

Requirements:

  • Bachelor Degree in Technology, Information Systems, Analysis, Business or relevant experience.
  • 12+ years managing and delivering IT services and projects in a software application technology environment.
  • 7+ years leading an enterprise applications organization.
  • Experience in a public software company environment under SOX compliance requirements.
  • Prior experience building and leading teams who tackle complex problems and perform broad technology implementations.
  • Knowledge of enterprise application support and implementation.
  • Knowledge of end-to-end business processes in a software technology environment
  • Broad based leadership and general business management experience gained in a variety of assignments, functions, and business environments including distributed team and remote management
  • Ability to negotiate contracts with controls and service levels
  • Broad understanding of technology and technology evaluation techniques.
  • Analysis and creative problem solving techniques.
  • Working knowledge of technology security and best practices.
  • Demonstrated ability to stay current with technology trends and assess business value.
  • Ability to plan and manage multiple budgets as well as set, communicate and achieve business goals.
  • High accountability and ownership, and ability to achieve outcomes leading by influence and partnership, even when not everything may be in your direct control.

Bonus:

  • Strong understanding of business processes in a SaaS environment
  • Experience in a high growth environment
  • Used to working in a strong engineering driven culture, with fast delivery cycles where requirements tend to be fluid 
  • Workday, Netsuite and Salesforce experience

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.

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Technology we use

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Location

600 Congress Ave S, Austin, TX 78704

What are Cloudflare Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Online course subscriptions available
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