Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you.
Ready to reach your potential? It’s time to look at Taylor.
Your Opportunity: Taylor Corporation is looking for an Oracle Applications Systems Analyst to join our support team for our Oracle Cloud environment! This role will be critical for support, troubleshooting, and validation of our integration environment. This role will be responsible for support of Oracle and non-Oracle system integrations. The ideal candidate has experience with both Microsoft SQL Server as well as Oracle Integration Cloud (OIC).
Work Authorization: To be considered for Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.
Your Responsibilities:
- Serve as a member of the technical support team supporting Oracle and ancillary systems
- Identify and resolve technical problems related to integrations between Oracle and other systems
- Respond to inquiries, provide guidance, and assist users in resolving their issues
- Document issues, track progress, and escalate complex problems to higher levels of support
- Contribute to and maintain a knowledge base of troubleshooting steps
- Perform technical testing and coordinate with BAs and Workstream SMEs on functional testing
- Manage conflicting priorities, including post-production support
You Must Have:
- 3+ years of experience with Oracle Cloud in a technical support role
- Ability to identify and resolve technical problems efficiently and effectively
- Experience with Microsoft SQL Server
- Experience with Oracle Integration Cloud
- Ability to understand and analyze raw data
- Excellent communication skills, with the ability to interact effectively at all organizational levels
- Strong problem-solving and decision-making skills
- Willingness to learn new skills and systems
- Ability to follow pre-defined procedures for testing and troubleshooting
- Experience with Microsoft Office products
We Would Also Prefer:
- Knowledge of related Oracle Fusion modules like Product Information Management, Inventory, Pricing, Costing, Procurement, and Order Management
- Knowledge of Oracle Transportation Management and Configure Price Quote
- Ability to write SQL queries to troubleshoot issues
- Knowledge of Oracle ATP database
- Knowledge of Jira and managing support tickets
- Experience with XML and JSON documents
The anticipated annual salary range for this position is $70,000 – $90,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employee.
About Taylor Corporation
One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands.
With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
The Employer retains the right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
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