You know what consultants do. Consultants work closely with clients to help them solve problems and align changes in culture to optimize success. At Civitas Learning, the Principal Solutions Consultant role takes on an even greater sense of urgency considering the needs of our partners. Maintaining our nation’s economic competitiveness requires a million more credentialed college and university graduates every year between now and 2025. Our senior consultants ensure successful student completion is the most important work we need to do.

Civitas Learning partner institutions are deeply committed to improving student outcomes. We are looking for a Principal Solutions Consultant who shares that same dedication for mission-driven work; an individual who will provide value-added services for colleges and universities, and work hand-in-hand with them to solve problems, aid in discovery, and foster environments where students succeed.

Primary Responsibilities

• Gain a deep understanding of our partner success plans, partners’ student success initiatives, and the solutions we are bringing to market

• Provide outstanding value to our partners as you help them solve big problems by leveraging data insights and actionable analytics

• Research issues and solutions

• Listen actively to a broad set of partner stakeholders including presidents and provosts, institutional research, technology leaders, academic affairs, faculty, advisors, etc

• Administer training sessions for our partners

• Prepare, facilitate, and lead discussions at every level within an institution

• Understand and articulate specific institutional contexts and drivers to include mission, access orientation, selectivity, funding sources and models, faculty governance level, etc.

• Apply appropriate pedagogical techniques (e.g. design exercises, collaborative learning, etc.) working with partners to hypothesize and test solutions

• Write and deliver reports and recommendations, synthesizing complex ideas

• Become a trusted advisor to our partners

• Assist in supporting company strategy (e.g. committee work, R&D contribution, design sprints, etc.)

• Travel 50-75%

Qualifications

• Master’s Degree in Education or related field (Ph.D. preferred)

• 10+ years experience working with higher education, either in administration or consultative capacity

• Experience working with higher education thought leaders in the private and public sectors (e.g. demonstrated experience working with developing members of faculty, work with community college guided pathways an asset, etc.)

• Demonstrated ability or aptitude to work in a startup environment

• Strong communication skills with the ability to share the Civitas mission equally well with existing partners and large crowds of education professionals

• Must possess personal qualities of integrity and dedication to the company’s mission

About Civitas Learning®: Civitas Learning is a student success company delivering the clearest path to improved higher education outcomes. The company’s Student Success Intelligence Platform leverages each institution’s unique data to find and distribute the strongest signals across the student lifecycle. These signals empower students to make the best possible decisions along their academic pathway. Advisors, faculty, and administrators can personalize support, scale meaningful action, and measure impact to dramatically improve student outcomes.


Today, Civitas Learning is a strategic partner to more than 300 colleges and universities, serving more than 7 million students. Together with our growing community of partners, Civitas Learning is making the most of the world’s learning data to graduate a million more students per year by 2025.