Principal, Solutions Engineering Strategy & Operations

Available Locations: Austin, TX
What You'll Do:
Cloudflare is looking for a dynamic and passionate leader to join our Revenue Strategy & Operations team supporting the global Solutions Engineering (SE) function. This leader will partner with the regional SE leadership and be responsible for optimizing the performance, strategic alignment, and operational excellence of the Solutions Engineering function. The ideal candidate is process and data driven, enjoys bringing people together to form an amazing team, and driving them towards successful delivery.
Responsibilities:

• Collaborate with regional SE leadership to define the strategic direction, vision, and roadmap for the solutions engineering organization
• Enable SE leadership to make data driven decisions through reporting on business reviews, KPIs and metrics
• Build data packs for quarterly business reviews,planning and publishing through Tableau or Looker dashboards for broader consumption
• Translate business objectives into actionable strategies and operational plans for the solutions engineering team
• Develop, implement, and optimize standard operating procedures (SOPs), best practices, and playbooks for solutions engineering processes (e.g., discovery, solution design, proof-of-concept, implementation, handoff).
• Define, monitor, and report on key performance indicators (KPIs) and metrics to measure team performance, efficiency, and impact.
• Identify bottlenecks and areas for improvement in so, and lead initiatives to streamline operations and enhance productivity
• Shadow strategic initiatives and build proposals that tell data driven recommendations to drive change

Requirements:

• • 7-10+ years in Sales Strategy, Revenue Operations, Business Operations, or Sales/SE enablement roles in fast-paced B2B SaaS or enterprise tech companies.
  • Experience working directly with or supporting Solution Engineering, PreSales, Post-Sales activity and Technical Sales Teams.
  • Track record of supporting global or large-scale SE or Sales organizations.
  • Deep knowledge of Salesforce, BI Tools (Tableau, Power BI), and Google Sheets.
  • Strong analytical and modeling capabilities - comfortable interpreting large datasets and assisting in creating slides and or sheets for this data.
  • Familiarity with sales motion metrics (e.g., pipeline health, SE coverage, SE utilization, win/loss analysis)

Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave