Privacy Analyst Associate I

Posted 13 Days Ago
Austin, TX
Hybrid
45K-50K Annually
Entry level
Healthtech • Security • Software • Cybersecurity
The leader in digital identity management.
The Role
The Privacy Analyst Associate monitors and supports customer patient privacy programs using FairWarning, analyzes alerts for suspicious activity, documents incidents, and collaborates with internal and customer teams to ensure compliance and manage workload across multiple accounts.
Summary Generated by Built In

Description
Come join a winning team! Here at Imprivata you'll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.
While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.
We are seeking a Privacy Analyst Associate I to join our team for this hybrid opportunity out of our Waltham, MA; Austin, TX; and St. Petersburg, FL offices.
Job Summary
The Imprivata Privacy Analyst Associate is responsible for contributing to the ongoing monitoring work and long-term success of our customers' patient privacy programs, using the Imprivata FairWarning privacy intelligence solution. Our team aims to change the lives of our customers by building trust in applications containing sensitive information through industry-leading technology, expertise, best practices, and a passionate commitment to privacy in order to protect their sensitive information. Individuals in this role must be able to successfully analyze alert data, leverage critical thinking and decision making to ensure attention is focused on remarkable findings in the data, support internal team members in managing their workload across multiple customer accounts including the documentation of potential incidents or investigations, and be responsive to customer needs relating to them.
Duties and Responsibilities

  • Successfully complete the two-week Privacy Analyst Associate training program, including all LMS modules and knowledge tests
  • Review and analyze customer alerts to identify suspicious activity with a sustained high degree of accuracy and volume productivity
  • Document initial drafts of investigations for potential incidents found during analysis of alerts
  • Ensure FairWarning application of the customer is current and able to meet contractual MPS obligations and monitor on a daily basis
  • Contribute productively on multiple concurrent customer accounts, and in partnership with multiple internal team members, as well as customer stakeholders when necessary and as directed by internal Analysts (the main customer account managers)
  • Contribute to the creation & maintenance of project and process related 'best practice' methodologies, training and documentation.
  • Assist with maintaining a repository of related documentation pertaining to the customer's Imprivata enterprise.
  • Assist responses to certain support requests and troubleshooting efforts as required
  • Other duties as assigned
  • Success Measures:
    • Minimum average of 30 alerts reviewed per hour
    • 100% adherence to contractual SLAs


Qualifications

  • Enrollment in or completion of Associates or Bachelors degree in Public Health, Healthcare Administration, Information Systems, Business Analytics, Criminal Justice or related discipline.
  • Excellent verbal and written skills, as well as leadership, organizational and time management, presentation, and independent problem-solving skills
  • Attention to detail, strong work ethic and willingness to learn
  • Ability to work under pressure and meet deadlines
  • Self-motivated and positive customer service attitude
  • Familiarity with medical terminology and clinical workflow a plus
  • Knowledge of HIPAA, HITECH, GDPR regulations a plus
  • Experience with data analytics / data mining a plus
  • Prior experience with Imprivata solutions or relevant healthcare information technology a plus
  • Prior experience serving healthcare customers a plus
  • Experience with Microsoft Windows, Office365, Salesforce a plus
  • Project management experience is a plus


This position offers a salary range of $45,000.00 to $50,000.00 (inclusive of variable compensation such as bonuses and incentives). In addition, more information about Imprivata's benefit offerings can be found here . This salary range represents the high and low end of Imprivata's salary range for this position. Actual salaries will vary and may be above or below the range based on various factors, such as a candidate's location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-Hybrid #LI-SF1

What the Team is Saying

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The Company
Austin, TX
916 Employees
Hybrid Workplace
Year Founded: 2002

What We Do

For over 20 years, we’ve been redefining how life- and mission-critical industries enable, control, and monitor digital identities to deliver fast access, improve security, and ensure compliance. Customer success is our DNA, which is why we’re trusted by the most prominent healthcare and enterprise organizations in 45 countries.

Why Work With Us

Our teams are encouraged to exchange ideas, and as a community, we’re strongest when everyone is heard. We’re building a global community that is united by our commitment to our customers, company values, and philanthropic outlook with a sense of community.

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Imprivata Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Austin, TX

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