Product Manager, Business Automation

| Austin | Hybrid
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About Opcity:Opcity helps real estate brokers, lenders and settlement service providers serve online customers. The number of home buyers/sellers who start their process online is growing much faster than the industry as a whole. Opcity makes the real estate experience better by instantly and seamlessly matching consumers to the best agent for them, and facilitates the buying and selling process by connecting and coordinating the vital services within the home buying/selling ecosystem. Through its proprietary matching algorithm and SMS live-transfer and mobile application distribution platform, Opcity is able to instantly connect the best agent with the highest probability of conversion to the right consumer at the right time. Opcity’s matching model is based on sixteen (16) years of agent historical performance, predictive analytics, and a learning model of iterative improvement. Opcity’s network of providers, technology platform and toolkit allow Opcity to be the primary concierge for the consumer during the home buying/selling experience.

Description:As a Product Manager, you'll bring together engineers, designers, and customer-facing teams to build great products that are useful and delightful. You'll help us think through product concepts, execute on our product roadmap, and help us plan our long-term business objectives. We are a fun team that values diversity, and we look forward to meeting you.

Duties & Responsibilities:

  • Define high quality, simple product roadmaps based on team strategy and vision
  • Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
  • Manage prioritization and trade-offs among customer experience, performance, and operational support load
  • Collaborate gracefully with design, engineering, and data science teams internally and externally to deliver on the vision
  • Conduct tests and experiments to validate or invalidate your assumptions and hypotheses
  • What We Like to See / Measures of Success:

    • Vision - You have an eye for great products, and advocate for new features with quantitative and qualitative reasoning
    • Customer Focus - You comprehend and advocate for the product and our customer's needs; you bring strong customer empathy and experience driving product direction and execution based on customer needs
    • Decisive - You can translate ambiguous or conflicting inputs into solid action plans and precise requirements
    • Attention to Detail - You sweat the small stuff, and you raise the team’s standards for quality and attention to detail
    • Communication Skills - Clear, concise written and verbal communication skills; experience crafting epics, user stories, and tasks
    • Planning - Lead cross-functional participation in planning and execution; direct product development toward the highest-ROI opportunities
    • Speak Design/Engineering - You speak design and can produce basic wireframes; you understand and can represent the technical implications of a product strategy
    • Data-Driven - Experience with SQL and establishing metrics to guide prioritization a plus

    Key Competencies

    • 5+ years of product development experience at a leading technology company
    • 2+ years of product management experience at a leading technology company

    What We Offer:

    • Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!
    • Casual work environment, rewards, recognition and fun events
    • Competitive pay plus equity/stock in a fast-growing startup
    • Medical, Vision, Dental, Disability and Life Insurance plus Flexible and Dependent Care Spending Accounts
    • Investment in growing your career and providing you opportunity to have an immediate and massive impact on a growing company with a revolutionary business model

    Starting Early November:

    • Onsite gym with showers and lockers
    • Free lunch provided daily
    • Located on private members only disc golf course

    Working Conditions Operates phones, computers, fax machines, copiers, and other office equipment.
    *No relocation is provided for this vacancy, local candidates preferred. Must be eligible to work in the U.S. for any employer.

    Diversity is important to us, therefore, Opcity is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Opcity will provide reasonable accommodations for otherwise qualified disabled individuals.

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    Technology we use

    • Engineering
    • People Operations
      • JavascriptLanguages
      • PythonLanguages
      • ReactLibraries
      • FlaskFrameworks
      • MySQLDatabases
      • PostgreSQLDatabases
      • GITDatabases
      • AWSDatabases
      • Google HangoutsCollaboration
      • SlackCollaboration
      • ZoomCollaboration

    Location

    Cool downtown office nestled in the bars and restaurants of East 6th Street

    An Insider's view of Realtor.com

    How does your team reward individual success?

    We reward success through recognition and appreciation. We often celebrate wins loudly and with fun events. It's one of the best parts of our culture!

    Fluker

    Consumer Experience Manager

    What projects are you most excited about?

    I'm most excited about how we're scaling our outreach to consumers which allows us to help more people every day. Not only that, but I love the pace we have in testing new consumer experiences!

    Diane

    Senior Product Manager

    How has your career grown since starting at the company?

    I’ve been with Realtor.com for exactly one year and I’ve grown a great deal. I’ve expanded my literacy from AWS to Python to React Native and been mentored all along the way.

    Yufeng

    Senior Software Engineer

    How do your team's ideas influence the company's direction?

    With 100 million unique users to Realtor.com a month, we play a leading role in the world's largest real estate network, sitting uniquely in this position of big data, while still being a mid-sized company that is able to democratize the information throughout the business. It’s an incredible position to be in.

    Anne

    Vice President, Product Management

    What unique initiatives do you have that encourage innovation?

    Our consumer success model is best in class, yet we continuously strive to build even better services and products for for the Realtor.com consumer.

    James

    Senior Training Manager

    What are Realtor.com Perks + Benefits

    Realtor.com Benefits Overview

    At Realtor.com we fully embrace the value of having an inclusive culture where people can be their whole selves and do their best work. Having healthy and happy employees is extremely important, which is why we offer all of our employees more than just great basic health coverage. We strive for a culture where everyone feels fully "at home."

    Culture
    Volunteer in local community
    We love our neighbors and think it important to give back to those in need. Our employees come together to volunteer and donate to local and national causes near and dear to their hearts.
    Partners with nonprofits
    From our volunteer work with Habitat for Humanity to our employee charitable gift matching per employee, our commitment to our communities is unwavering.
    OKR operational model
    Team based strategic planning
    Open office floor plan
    Employee resource groups
    Hybrid work model
    In-person all-hands meetings
    Flexible work schedule
    Austin Tech Center employees have flexible start and end times.
    Diversity
    Dedicated diversity and inclusion staff
    Mandated unconscious bias training
    Mandatory company-wide training on Inclusive leadership and inclusive culture.
    Diversity manifesto
    Diversity employee resource groups
    Our Employee Resource Groups invite our employees as they bring their whole, authentic selves to work and engage with one another in taking action to build a more diverse and inclusive work space.
    Hiring practices that promote diversity
    Unbiased candidate sourcing, diverse candidate pools and removal of referral source data in support of unbiased candidate selection is our approach.
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Employees can contribute up to $2750 annually to their FSA.
    Disability insurance
    Realtor.com offers both short term and long term disability programs upon your date of hire at no cost to you.
    Dental insurance
    Realtor.com® offers two dental plans through Aetna. The Aetna Dental PPO allows flexibility to see in and out-of-network providers, while the Aetna Dental DMO is a low-cost, in-network only plan.
    Vision insurance
    Vision coverage is available through the Aetna Vision Preferred plan. It offers coverage for a variety of services both in and out-of-network.
    Health insurance
    For the 2021 plan year, there is a choice of four medical plans offered through Aetna and Kaiser.
    Life insurance
    Realtor.com® provides life insurance coverage for both Basic Life and Accidental Death and Dismemberment for all eligible employees.
    Pet insurance
    Coverage is available for accidents, illnesses and preventive care.
    Wellness programs
    Employees can access unlimited, on-demand, and personalized streaming videos on the topics of exercise, mindfulness, nutrition, sleep, and financial well-being.
    Mental health benefits
    News Corp and realtor.com provide a variety of choices for serving and supporting your emotional wellbeing needs.
    Transgender health care benefits
    Abortion travel benefits
    Financial & Retirement
    401(K)
    At realtor.com®, there are two retirement saving accounts available; the Traditional 401(k) and the Roth 401(k). You may choose to contribute to either plan to participate in the employer matching.
    401(K) matching
    The News Corp 401(k) Savings Plan provides a matching program of 100% of the first 1% and 50% of the next 5% to help you make the most of your money.
    Performance bonus
    Charitable contribution matching
    Realtor.com offers charitable gift matching of up to $500 per employee annually.
    Child Care & Parental Leave Benefits
    Childcare benefits
    A dependent care FSA reimburses you for eligible child and adult care expenses such as day care, before/after school care, nursery school, preschool, and summer day camp.
    Generous parental leave
    Paid Parental Leave to include bonding, adoption, & surrogacy (20 weeks for primary caregivers and 4 weeks for secondary caregivers)
    Family medical leave
    There may come a time when you need to begin a leave of absence to cover needs such as disability, caregiver leave, Family Member Leave Act (FMLA). MetLife will be your main point of contact.
    Adoption Assistance
    Company sponsored family events
    Annual events including friends and family members are a company highlight.
    Fertility benefits
    Vacation & Time Off Benefits
    Unlimited vacation policy
    Generous PTO
    Paid holidays
    Paid sick days
    Office Perks
    Company-sponsored outings
    Free daily meals
    Free snacks and drinks
    Some meals provided
    Company-sponsored happy hours
    Onsite office parking
    Recreational clubs
    Fitness stipend
    Onsite gym
    Professional Development Benefits
    Job training & conferences
    Tuition reimbursement
    Realtor.com reimburses up to $5,000 annually, for graded courses/degree programs from accredited institutes. We also offer 50% reimbursement up to $2500 per year for job skill programs/certifications.
    Lunch and learns
    Promote from within
    Mentorship program
    Our HomeGrown Mentoring Program is available for all full time employees.
    Continuing education stipend
    Continuing education available during work hours
    Online course subscriptions available
    Customized development tracks
    Paid industry certifications
    Personal development training

    Additional Perks + Benefits

    When we show up to work each day, regardless of title or tenure, we all want to be heard, be valued, and know that our contributions matter.

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