Agent Network Director of Product Management

| Austin
OJO Labs - Agent Network Director of Product Management
Why OJO? 
We’re on a mission to empower people to make better decisions through the fusion of machine and human intelligence. We’re solving some of the biggest problems troubling the modern consumer experience. Through our unique, data-driven AI platform, we’ve introduced a fresh approach to the way people make important decisions. As part of our team, you’d be helping to build technologies that will significantly advance the world’s largest consumer industries, starting with home buyers in the real estate industry.
We hope to have an opportunity to meet you, learn about your experience and introduce you to the OJO team. 
About the OJO Product Team
The OJO product team is a collection of unique skills, passions and superpowers that together make us a very capable team. We highly value curiosity, risk-taking, measurement, analytics, innovative thinking, and above all, a maniacal focus on our customer (the consumer). To that end, Product Managers work very closely with the User Experience team and collaborate with them on building a radically different and delightful consumer experience. Technological barriers are slain every day by the best and brightest minds in data science and engineering. You don't end up with hundreds of Artificial Intelligence Trainers who train neural nets and operate a product in real time unless you're willing to open your mind to crazy ideas. If you want to work in an incredibly fast paced and innovative environment, come join us!
Responsibilities
  • (Know your customer and ecosystem inside and out) 
    Deeply understand the needs and behavior of each tier of your business customer (real estate agents, brokers, franchises) and how that impacts consumer (home buyers, sellers) experience.
  • (Define your product’s mission) 
    Map value, use cases, and unique requirements of your customers and the ecosystem OJO works within
  • (Invent your product) 
    Collaborate with customer experience designers and agent experience designer to create a delightful shopping experience for customers (buyers/sellers) that include the agent as an actor. 
  • (Figure out how to operate it) 
    Collaborate with the operations team responsible for making your product sing. 
  • (Evolve and optimize your product)
    Create a feedback loop with your customer. Organize and execute product testing. Instrument, track and report health metrics.
  • (Lead, Communicate, Inspire) 
    Collaborate to create and organize a roadmap, over communicate it, bring people along for the ride. 
What Does it Take to Succeed?
Must Haves:
  • Bachelor’s degree in engineering, economics, science, or information systems
  • 10+ years of direct product management experience in a product management role
  • Expert project management skills
  • Expert communication skills
  • Expert skills with using analytics to optimize products and track progress towards company goals
  • Expert skills interacting and engaging with small business clients
  • Expert experience with change management for small and medium sized business clients
  • Comfortable with ambiguity and working in a fast-paced, constantly evolving environment
  • Be a deep thinker
  • Be action-oriented
  • Be a leader
Nice to Haves:
  • MBA
  • Experience with delivering residential real estate products
  • Expert Experience with the home shopping and selling process from the point of view of a real estate agent. 
Who is OJO? 
We are an Austin-based, early stage technology startup focused on fundamentally improving the way people make their most important decisions through the fusion of machine and human intelligence. With offices in both Austin, TX and Vieux Fort, St. Lucia, we have over 250 employees globally. We were recently named to the A-List by the Austin Chamber of Commerce and awarded Austin Inno’s “50 on Fire” award which recognizes the hottest startups in Austin. Backed by top-tier VC's and industry veterans, we have managed to hire the best technical, product and operational minds to pursue this incredible opportunity. We know we’re onto something big and every new hire we make will have a significant impact on our evolving product, team and culture. 
What do we have to offer? 
  • You get to work with the best of the best
  • A collaborative, respectful environment where your voice will always be heard
  • Competitive Salaries 
  • Equity 
  • Unlimited/Open PTO Policy 
  • Modern Downtown Austin Office 
  • Dog-Friendly Workplace 
  • Commuter Stipend or Free Parking 
  • 70% Coverage of Employee and Dependent Health Premiums 
  • Promote from Within Philosophy 
  • Volunteer Program 
  • Optimum Workspace Subsidy
  • Many More – We have a whole team dedicated to making OJO an awesome place to work! 
Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • TypescriptLanguages
    • ExpressFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • ReactFrameworks
    • PostgreSQLDatabases
    • RedisDatabases

Location

We recently moved (Aug 2019) into our hip new SoCo office - with an unobstructed view of beautiful downtown Austin. Come check us out!

What are OJO Labs Perks + Benefits

OJO Labs Benefits Overview

What do we have to offer?

* You get to work with the best of the best
* A collaborative, respectful environment where your voice will always be heard
• Competitive Salaries
• Equity
• Unlimited/Open PTO Policy
• Hip SoCo Austin Office
• Dog-Friendly Workplace
• Commuter Stipend or Free Parking
• Optimum Workspace Subsidy
• 70% Coverage of Employee and Dependent Health Premiums
• Promote from Within Philosophy
• Volunteer Program (OJO Cares)
• Many More – We have a whole team dedicated to making OJO an awesome place to work!

Culture
Volunteer in local community
Monthly volunteer program called OJO Cares. Each month we go out into the community as a group and give our time to a variety of causes. Our people drive which causes we choose and how we participate!
Partners with Nonprofits
We've worked with some really amazing charities! A few examples are: Mobile Loaves & Fishes Community First Village, Austin Animal Center, We are Blood, Safe Austin, Capital Area Foodbank, and more!
Friends outside of work
Eat lunch together
Intracompany committees
We have a Culture Committee compromised of folks across all departments and job levels. This group helps shape the activities we do together as a team!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
We've recently partnered with the soon to be completed Equinox gym (located in our building) to have OJO specific rates and special classes just for us!
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We believe life is what happens outside of the office, and we support our team's individual needs to manage their schedules.
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Sabbatical
Eligible employees get 42 days of paid sabbatical after their first 6 years of working at the company.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Fitness Subsidies
Special rates at Equinox gym, a company offered subsidy and OJO only classes.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
Promote from within
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