Associate Product Manager

| Austin
Company Description

Founded in 2017, Living Security’s mission is to help prevent cybersecurity breaches with a human risk management solution that does more than meet compliance needs, it also truly changes behavior. Living Security believes empowering people is the key to ending cybersecurity breaches, picking up where traditional security awareness training drops off. Gamified learning and immersive experiences engage and educate users, while the science-backed, tech-enabled platform uniquely provides CISOs the ability to measure training efficacy and program ROI.

Named one of Austin’s Best Places to Work, the Living Security team is composed of 50+ cybersecurity professionals committed to transforming security awareness training as we know it and turning end users into the enterprise’s greatest asset against cybercrime. Living Security is trusted by security-minded organizations like CVS Health, MasterCard, Verizon, MassMutual, Biogen, AmerisourceBergen, Hewlett Packard, JP Morgan, and Target. Learn more at www.livingsecurity.com.

While we take our mission seriously, we have a lot of fun while executing! 

Job Description

OUR DREAM CANDIDATE has the hunger to achieve something great. You'll join a startup experiencing rapid growth near the start of it all. You'll get as much out of the experience as you put into it. We want someone who will do whatever it takes - not just to help Living Security fix security awareness, but because you are in a hurry to have an impact.

RESPONSIBILITIES

As the Associate Product Manager (APdM), you'll bring enthusiasm and motivation and help define, refine, and execute the strategic vision for our immersive training platform. Our platform teaches people how to be more secure through gamified learning and helps organizations to refine their training strategy through metrics and analytics. To do this you will collaborate closely with our Product Managers (PdM’s), content, and engineering teams to implement experiences people love and are impactful at risk reduction. You will have the opportunity to lead the agile scrum teams responsible for implementing features covering web, analytics, mobile and augmented reality. For each feature you will be responsible for the refinement, implementation, and launch phases of the PDLC. You will demonstrate the ability to learn quickly, take ownership, convey story empathy to engineers, and deliver features and functionality as defined by the requirements. 

RESPONSIBILITIES

  • Lead sprints for Agile Scrum teams by setting up and facilitating all Agile Scrum ceremonies 
  • Prioritize, refine, assign, track initiatives in a fast paced, agile environment 
  • Writes clear and concise users stories that convey empathy to all reasonably considerable stakeholders
  • Triage defects in production and lower environments
  • Creates defects in JIRA with ample triage information and collaborates with PdMs to prioritize them 
  • Work closely with PdM’s to deliver initiatives with 100% traceability to the roadmap
  • Aid in developing UATs, and general QC test cases 
  • Facilitate continuous product delivery 
  • Assist with and have input on communication of new features through client success to clients
  • Participate in product demos to the larger team
  • Write/refine detailed feature acceptance criteria, and verify once deployed
  • Communicate deployment and launch statuses
  • Work autonomously and independently without direct instructions from leadership or engineers
  • Works with PdM and UX to create feature mockups
  • Follows their gut & data to pursue and communicate what is right, but knows when to submit to leaderships ultimate directives

Qualifications

Minimum Qualifications

  • 2-4+ years as a:
    • Product Owner with Agile Scrum and development team collaboration
    • Scrum Master with strategic Product Management experience
    • Product Manager with Agile Scrum leadership experience
    • Project Manager that can demonstrate Product Management chops & Agile Scrum experience 
  • 2+ years of Jira experience
  • 2+ years of Agile Scrum 
  • Excellent verbal and written communication skills
  • Ability to prioritize among competing opportunities and articulate decisions and tradeoffs
  • A high level of curiosity and desire to solve problems

Bonus Qualifications: 

  • Located in Austin
  • Experience with Aha! 
  • Experience using MIRO or other real time whiteboard tools to collaborate remotely 
  • Experience leading or participating in client facing communications 
  • Can demonstrate ability to make compelling arguments for what they believe is right
  • Can demonstrate how they have used data to make product decisions
  • Lead or collaborated with international teams
  • Relevant experience in product design, analytics, and B2B SaaS
  • Bachelor's degree in business, marketing, or related field

Additional Information

Perks of Living Security:

  • Open, inclusive, and fun environment
  • Benefits, including medical, dental and vision insurance, short and long term disability, life insurance, 401(k), HSA with employer contribution, FSA
  • Financial Wellness Program/Financial Advisor
  • Competitive salary plus stock options
  • Responsible unlimited PTO policy and paid holidays
  • Gender-neutral parental leave
  • Some work remote and flex-time options
  • Opportunity to be a part of a company that is revolutionizing the cybersecurity industry
  • Growth opportunities throughout the company

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of ethnicity, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • SpringFrameworks
    • HubSpotCRM
    • SalesforceCRM

Location

3595 RR 620S Suite 150, Austin, TX 78738

What are Living Security Perks + Benefits

Culture
Volunteer in local community
One example of giving back to the community since COVID is through our Family First initiative to provide free tools, content and resources – for families, to help keep kids safe online.
Friends outside of work
Eat lunch together
Intracompany committees
Employees are encouraged to collaborate across departments. This is especially true with our newly formed Culture Team and various slack channels for everything from fitness, to pets, to books.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
The leadership team at Living Security is a reflection of the employees. The team is committed improving diversity and inclusion practices for all employees for the moment a position is posted.
Unconscious bias training
Several employees have gone through unconscious bias training and the company is committed to company-wide training in 2021.
Diversity Employee Resource Groups
We have recently established a culture and inclusion team. We are currently mapping out our four areas of impact for the company - giving, engagement, L & D, and team building.
Hiring Practices that Promote Diversity
We are currently improving our hiring practices to further promote diversity. For example: metrics, where we post positions, language in posting, and unconscious biases training.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to $2,750 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Starting in Jan 2021, Living Security will be offering a 401(K) retirement plan.
Company Equity
Employee Stock Purchase Plan
Qualified employees are offered stock options at the strike point.
Performance Bonus
Qualified employees can receive a performance bonus.
Child Care & Parental Leave Benefits
Child Care Benefits
The company started providing a dependent care reimbursement when Shelter In Place went into effect in March.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Currently the entire company is remote, except for those who choose or need to be in the office. We are exploring a remote work program for 2021.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Paid sick days would fall under our unlimited PTO.
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Lunch'n learns are starting in Jan and will be once per month. Topics will include 401(K) and financial sustainability, Courage Conversations, Leadership training, personal branding, and more.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Living Security is doubling in size (rapid growth) and leadership is committed to improving with company's perks with this growth.

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