Iodine Software
Iodine Software is the leader in clinical AI for highly accurate capture of patient documentation.
Hybrid

Clinical and Product Support Specialist

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Iodine Software is a healthcare AI company that has pioneered a new machine learning approach -- Cognitive Emulation -- to help healthcare finance leaders build resilient organizations. Cognitive Emulation uses proprietary AI technology and machine learning algorithms to think the way a clinician thinks and emulate clinical judgement. This allows us to help nearly 500 hospitals quickly and accurately identify areas of potential opportunity to accelerate productivity, data accuracy, and financial return.

 

Iodine's Clinical and Product Support Specialists are pivotal to the growth of our Company.  They represent Iodine Software in executive boardrooms at hospitals and health systems.  We hire persuasive leaders with a knack for teaching and explaining concepts- someone who's comfortable listening to CEOs and then mapping their problems to our solutions.

Our Clinical and Product Support Specialists have deep expertise in Iodine's products and are the primary technical and clinical resource for the sales force.  They are our product advocate and help position our product to both business and technical users.  They work in tandem with their Sales Leader and are responsible for supporting sales and translating our technical models into relevance within the clinical field.

 

What You'll Do

  • Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles
  • Support sales executives with solution selling into prospect account base
  • Build relationships by meeting with senior executives (CEO, CFO, CMO, etc.) to discuss their strategic and operational challenges, present best practice solutions and effectively sell the vision of their capabilities
  • Organize and develop collateral for internal and external marketing use
  • Model the financial business case associated with each sales opportunity
  • Successfully match customer pain/requirements to proposed solutions
  • Create powerful presentations and demos that clearly communicate the uniqueness of the value proposition
  • Conduct onsite presentations, including a technical demonstration, to educate prospective clients on our products
  • Manage all technical aspects of RFP / RFI responses
  • Effectively communicate client needs to the R&D teams for future product enhancements
  • Maintain up-to-date knowledge of competitors, including collecting and documenting competitive intelligence
  • Speak at regional and national events (clinical and revenue cycle)
    • Effectively engage and successfully communicate complex clinical topics to key clinical leaders

     

    What You'll Need

    Minimum Requirements (Education, certifications and experience):

    • Bachelor’s degree with strong record of academic achievement
    • 5+ years’ experience selling SaaS products, preferably in the healthcare industry
    • Must be a Clinician or have 5+ years’ experience working in clinical operations within the healthcare industry
    • Strong presentation and facilitation skills; the ability to manage executive meetings and member interactions to desired outcomes
    • Demonstrated ability to use active listening to diagnose a problem and map a solution in the moment
    • Demonstrated creativity and initiative when it comes to problem solving and/or project ownership
    • Resilience and comfort with ambiguity - ability to be flexible and adaptable in a changing environment
    • Proven experience managing multiple, competing priorities, strong prioritization and organizational skills
    • Excellent writing, critical thinking and negotiation skills
    • Ability to travel up to 50%

    Preferred Requirements:

    • Clinical degree (MD, BSN, PhD in Clinical Sciences)

     

    See Something, Do Something

    At Iodine, we are incredibly privileged to be entrusted with an enormous amount of Protected Health Information (PHI) amounting more than 90 million lives. Inherent to our culture is the need to live up to that trust in everything we do. Security is a primary responsibility shared by every Iodine employee and we expect everyone to honor that responsibility. That includes abiding by our security policies, being constantly vigilant to possible risks to the privacy and safety of the information given to our care and bringing forward any concerns about security.

     

    What You'll Get

    This is a unique opportunity to join a close-knit, rapidly growing team and help us improve a key piece of the organization. You will have the opportunity to drive the strategy and direction of our product for our users. You will join a passionate and ambitious team, with a proven record of success building multiple companies. Learn more about us at www.iodinesoftware.com.

     

    **You must be currently authorized to work full-time in the United States on a permanent basis**

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    What are Iodine Software Perks + Benefits

    Iodine Software Benefits Overview

    Iodine offers a comprehensive benefits package including medical, dental and vision along with basic term life insurance and a 401K plan with company matching. We also offer many other optional perks like annual wellness benefit, pet insurance, voluntary life insurance, cell phone and internet reimbursement as well as a work from home stipend for each employee.

    Culture
    Volunteer in local community
    Partners with nonprofits
    Open door policy
    OKR operational model
    Team based strategic planning
    Open office floor plan
    Employee-led culture committees
    Flexible work schedule
    Iodine provides employees with a flexible work schedule that includes Flexible start and end times and to support work life balance.
    Remote work program
    Diversity
    Dedicated diversity and inclusion staff
    Highly diverse management team
    Diversity employee resource groups
    Hiring practices that promote diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Iodine employees can contribute up to $2750 annually to their FSA.
    Disability insurance
    Iodine Offers both Short and LongTerm Disability benefits. Short Term covers 60% of weekly income up to $2300 weekly and Long Term covers 60% of monthly income up to $10,000 monthly maximum payout.
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Pet insurance
    Our pet insurance policy offers 3 reimbursement options to best fit your needs.
    Wellness programs
    Team workouts
    Mental health benefits
    Our EAP Program offers FREE Counseling sessions. articles and virtual webinars on topics related to issues we are currently facing.
    Financial & Retirement
    401(K)
    401(K) matching
    Iodine provides employees with a 401(K) matching plan managed by Voya. We match 50% of contributions up to 6% of an employees annual gross pay.
    Company equity
    Performance bonus
    Child Care & Parental Leave Benefits
    Childcare benefits
    Generous parental leave
    Family medical leave
    Return-to-work program post parental leave
    Vacation & Time Off Benefits
    Unlimited vacation policy
    Generous PTO
    Unlimited vacation/PTO plan
    Paid holidays
    Paid sick days
    Office Perks
    Company-sponsored outings
    Iodine typically targets company wide events twice a year, one typically in the summer and the other around our company-wide holiday party!
    Free snacks and drinks
    Some meals provided
    Company-sponsored happy hours
    Onsite office parking
    Fitness stipend
    Home-office stipend for remote employees
    Mother's room
    Professional Development Benefits
    Job training & conferences
    Tuition reimbursement
    Lunch and learns
    Promote from within
    Mentorship program
    Continuing education stipend
    annual training and education stiped
    Continuing education available during work hours
    Online course subscriptions available
    Customized development tracks
    Paid industry certifications

    Additional Perks + Benefits

    Cell Phone/Internet Reimbursement - up to $100/month
    Work From Home Stipend- each employee is granted a $500 work from home stipend to assist with home office set up
    Wellness Benefit - up to $500 annual reimbursement for your wellness (ie. gym memberships, massage therapy, etc.)
    Training and Continuing Education Allowance - up to $2500 annual reimbursement
    Employee Referral Program
    TeleHealth
    Travel and Global Emergency Assistance
    Accident, Critical Illness and Hospital Insurance
    LegalShield Assistance
    Employee Assistance Program - Counseling & Financial Services
    HSA Contribution
    Pharmacy Resources

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