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Copywriter & Editor

| Austin

Pingboard is looking for a talented Copywriter & Editor who loves effective, spirited copy. In this critical role,  you will work closely with the product team to craft fantastic user experiences. 

We believe words matter, which is why we’re hiring our first full-time writer. We’re looking for someone to expand our content and refine our voice. You’ll write to serve our users, not an algorithm. 

At Pingboard, we’re building the best org chart and collaborative people planning tool (read our master plan.) We help dynamic companies work and plan better, together. We’re a close-knit team of 30+ that believes work should be full of interesting challenges, stimulating conversations, and friendly people. 

This position reports to our Director of Product and is located in Austin, Texas. Pingboard is committed to building an inclusive team with diverse backgrounds and life experiences. 

You’re excited about this role because you’ll

Write all the things, including…

  • Web and mobile UI copy and in-app messages
  • Product and transactional emails
  • Feature announcements, release notes, and app store content
  • Newsletters
  • Product and behind-the-scenes blog posts
  • Product-focused marketing
  • Periodic Help Center articles

Serve as the editor for content across the company: 

  • Develop, maintain, and champion our style and voice 
  • Lead our product and company-focused blog, source topics, help team members contribute, and manage the editorial calendar
  • Ensure our marketing content adheres closely to our voice, creating a consistent story throughout the experience
  • Ensure our Help Center content provides quick, clear, and empathetic answers 
  • Encourage a culture of great writing through friendly coaching, thoughtful edits, and hosting office hours
  • Deeply understand our customers and the problems they are solving with Pingboard
  • Make job descriptions like this one even better :)

We’re excited about you because you

  • Have 3+ years of professional writing experience, primarily focused on product and user experience
  • Can share a portfolio demonstrating a wide range (in both type and tone) of engaging content that serves readers
  • Have an exemplary grasp of grammar and usage, and are comfortable breaking the rules when it works
  • Have strong editing skills
  • Know how to adapt tone to the audience and context
  • Solicit feedback, listen to it, and act on it
  • Are comfortable with tools like MailChimp, HubSpot, Intercom, WordPress, and Trello
  • Communicate well—clearly, kindly, often—within your team and with others

Extra credit

  • You have strong opinions about the latest AP Style updates 
  • You’ve honed your screenshot and gif-making skills
  • You’ve hired and edited freelancers
  • You’ve written UI copy for translation
  • You have a degree in English, Journalism, or something similar 

To support you in your work, we offer

  • Competitive salary and equity stake in the company
  • Medical & dental coverage
  • A supportive environment where you can be your authentic self 
  • An experienced leadership team committed to transparency
  • Our new office in South Austin with adjustable standing desks, cold brew on tap,  delicious snacks, and natural light, all a short walk from Radio Coffee
  • Open vacation policy, plus company holidays
  • 401K

In your application, please include a link to your portfolio or attach examples of your work. Thanks!

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • Objective-CLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • IntercomEmail

Location

Right around the corner from Radio Coffee, Papalote Taco House, Thundercloud Subs, Soup Peddler with lots of other fun spots for walking meetings.

What are Pingboard Perks + Benefits

Pingboard Benefits Overview

Full medical and dental coverage for you, plus the flexibility to customize a plan for you and your family. We love hosting fun company wide events, happy hours, and game nights.

Culture
Friends outside of work
Eat lunch together
Team based strategic planning
Open office floor plan
Diversity
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Invest in your future. You are eligible to enroll in the 401K plan with your first paycheck.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
We value time-off flexibility so much, we built it into the Pingboard app itself! When you need to head out early to run an errand, slip out to visit the dentist or doctor, just update your status.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Take off or work remote when you want. We trust you to decide as long as you’re working effectively with your team on our collective goals. We encourage our folks to have a strong work-life balance.
Paid Holidays
Along with our open vacation policy, we also observe 10 company-wide holidays.
Paid Sick Days
Take the time you need. Don't be a hero. Rest, recuperate, and come back when you're 100%.
Perks & Discounts
Casual Dress
Company Outings
We celebrate together and enjoy team building outings to grow and strengthen our bonds, our most recent one was Axe Throwing!
Stocked Kitchen
We take pride in offering tasty, healthy snacks and drinks. We keep a list in the kitchen where you can request your favorite snack and we'll do our best to get it!
Some Meals Provided
We have bi-weekly all-hands meetings with healthy, catered lunches as well as team specific lunch and learns on a regular basis.
Happy Hours
We host regular Happy Hour events at local spots around Austin. We keep things family friendly and encourage friends to join us at Happy Hour!
Parking
We offer employees Free on-site parking.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Recreational Clubs
We encourage you to share your hobbies. Get a small group to do it with you and the company will pay for it.
Professional Development Benefits
Job Training & Conferences
We want you to learn new things and work on projects that expand your skills. If there is a conference, tool, or stack of books that will help you grow, tell us!

Additional Perks + Benefits

In addition to our health and wellness benefits, you'll enjoy free coffee and espresso drinks on our company tab next door at Seventh Flag Coffee.

To save your back and help you burn some calories, we give every employee an electric adjustable desk, so you can sit or stand.

We have a handful of tickets to each taping of the Austin City Limits TV show. Let us know which bands you want to see.

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