Director, Product Management Communications Platform at realtor.com

| Austin
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Who we are

At realtor.com®, we believe that everyone deserves a home of their own. We’re a community of nearly 2,000 employees focused on the journey home: from the moment someone starts dreaming about a new home, to the moment they walk in the door, and beyond, we’re there to help. Every month, over 70 million people visit our site and mobile applications, trusting us to assist them in these important decisions.

What you’ll do here can change lives. You’ll work with some of the brightest minds in tech, make lots of new friends (that also happen to be co-workers), and help people make informed choices about one of the most meaningful things in their lives, their home.

We’ve got locations in Canada and the US, including great new digs in Austin TX, and lots of sweet jobs to choose from, so we’re hoping you’ll join us on our mission to make home buying and selling easier and more rewarding for everyone.  

Let’s make a difference, together. For Real. 


Who we are looking for: 

As Senior Director, Product Management for Consumer Communications Enablement, you’ll be responsible for the technologies and internal-facing products that will fuel our future growth, expand our consumer reach, and help diversify our business. Your team at realtor.com® will create the technology and experiences driving product and marketing activities that touch many millions of consumers.

In this role, you will lead a team to create a consumer communications & marketing platform that can automatically act on intelligent and personalized recommendations about next best actions for every consumer. You will work across teams and functions to create systems that allow for a coherent and engaging marketing strategy based on the consumer as our North Star.

As a leader in product management, you’ll coach the team to be more creative and bold in their plans, build deep collaboration with design and engineering, and ship systems that enable marketing and product to really fly.

It is imperative that you’re a motivated, innovative thinker with the ability to quickly grasp opportunities and apply exceptional product management skills to help the company capitalize on our mission to make buying, selling, and living in homes easier and more rewarding for everyone.

What will keep you challenged?

In this role, you’ll partner closely with product leaders, marketing leaders, and technologists. You’ll lead the way as we lay out a plan to transform our marketing technology to create a truly enabling and intelligent platform. You’ll need to be comfortable with concepts ranging from data science to business strategy and consumer behavior. You’ll need to stand up for change when change is needed, and help bring collaboration and commitment to multiple teams.

  • You will be responsible for making a meaningful impact on not only the growth of our business, but on the way people buy, sell, and live in their homes
  • You will drive the identification and assessment of external solutions
  • You will need to come up to speed quickly on the technology and processes we have, forming an opinion on what’s great and what could be better
  • You will be required to coordinate product development efforts across multiple teams in multiple locations to ensure dependencies are dealt with inside as well as outside your portfolio
  • You will have to do all of the above in an extremely fast-paced environment, making hard decisions and trade-offs quickly while working with the team on iterating their way to innovative solutions
  • You will work with smart, curious and empathetic people that will constantly push you to be more strategic and ultimately, a better leader and professional

What will help you succeed?

  • You have over ten years of relevant product management and leadership experience, with at least five years experience leading marketing technology efforts in a product role
  • Solid background in marketing technology, CRM, system implementation and maintenance, technology integrations including use of APIs, and the use of first-party data in multichannel marketing
  • Bonus for experience leading change in your organization, large or small
  • Self-assured, and you find it fun to take on a big ask (small bites at a time)
  • User-centered in style, background in both consumer-facing and B2B products 
  • Blend of experience from workplaces large and small
  • You’re a true people person whom teams love to work with -- you grow and nurture your team to allow each person to uniquely shine
  • You have a deep understanding of multi-product environments and associated platforms and technology
  • Some background with two-sided marketplaces would be an added bonus
  • You’ve got great soft skills -- friendly, approachable, clear communicator, open to ideas, generous giver and receiver of feedback
  • Supportive of a highly-inclusive culture where everyone can belong
  • You’ve got cultivated-over-time views about how great products are made, and how to do that well together with marketing, engineering, data science, and design
  • You’ve mastered the art of product management, having developed an excellent nose for value, customer understanding, and technical abilities all the while building impactful products

At realtor.com®, we believe that everyone deserves a home of their own. We’re a community of nearly 2,000 employees that work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we’re there to lend a helping hand. Every month, 70 million people trust us with their journey home by visiting our site and mobile apps, and we’d love to have you join our team to help.

We’ve got great offices across Canada and the US and lots of sweet jobs to choose from, so we’re hoping you’ll join us on our journey to make home buying and selling easier, and more rewarding for everyone.  

Let’s make a difference, together. For Real.

Diversity is important to us, therefore, realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.  

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • FlaskFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • GITDatabases
    • AWSDatabases

Location

Cool downtown office nestled in the bars and restaurants of East 6th Street

An Insider's view of realtor.com

How does your team reward individual success?

We reward success through recognition and appreciation. We often celebrate wins loudly and with fun events. It's one of the best parts of our culture!

Fluker

Consumer Experience Manager

What projects are you most excited about?

I'm most excited about how we're scaling our outreach to consumers which allows us to help more people every day. Not only that, but I love the pace we have in testing new consumer experiences!

Diane

Senior Product Manager

How has your career grown since starting at the company?

I’ve been with realtor.com for exactly one year and I’ve grown a great deal. I’ve expanded my literacy from AWS to Python to React Native and been mentored all along the way.

Yufeng

Senior Software Engineer

How do your team's ideas influence the company's direction?

With 80 million unique users to realtor.com a month, we play a leading role in the world's largest real estate network, sitting uniquely in this position of big data, while still being a mid-sized company that is able to democratize the information throughout the business. It’s an incredible position to be in.

Anne

Vice President, Product Management

What unique initiatives do you have that encourage innovation?

Our consumer success model is best in class, yet we continuously strive to build even better services and products for for the reatlor.com consumer.

James

Senior Training Manager

What are realtor.com Perks + Benefits

realtor.com Benefits Overview

At realtor.com we fully embrace the value of having an inclusive culture where people can be their whole selves and do their best work. Having healthy and happy employees is extremely important, which is why we offer all of our employees more than just great basic health coverage. We strive for a culture where everyone feels fully "at home."

Culture
Volunteer in local community
We love our neighbors and think it important to give back to those in need.
Partners with Nonprofits
From our volunteer work with Habitat for Humanity to our employee charitable gift matching per employee, our commitment to our communities is unwavering.
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Mandatory company-wide training on Inclusive leadership and inclusive culture.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Our Employee Resource Groups invite our employees as they bring their whole, authentic selves to work and engage with one another in taking action to build a more diverse and inclusive work space.
Hiring Practices that Promote Diversity
Unbiased candidate sourcing, diverse candidate pools and removal of referral source data in support of unbiased candidate selection is our approach.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Realtor.com offers both short term and long term disability programs upon your date of hire at no cost to you.
Dental Benefits
Realtor.com® offers two dental plans through Aetna. The Aetna Dental PPO allows flexibility to see in and out-of-network providers, while the Aetna Dental DMO is a low-cost, in-network only plan.
Vision Benefits
Vision coverage is available through the Aetna Vision Preferred plan. It offers coverage for a variety of services both in and out-of-network.
Health Insurance Benefits
For the 2021 plan year, there is a choice of four medical plans offered through Aetna and Kaiser.
Life Insurance
Realtor.com® provides life insurance coverage for both Basic Life and Accidental Death and Dismemberment for all eligible employees.
Pet Insurance
Coverage is available for accidents, illnesses and preventive care.
Wellness Programs
Employees can access unlimited, on-demand, and personalized streaming videos on the topics of exercise, mindfulness, nutrition, sleep, and financial well-being.
Onsite Gym
Mental Health Benefits
News Corp and realtor.com provide a variety of choices for serving and supporting your emotional wellbeing needs.
Retirement & Stock Options Benefits
401(K)
At realtor.com®, there are two retirement saving accounts available; the Traditional 401(k) and the Roth 401(k). You may choose to contribute to either plan to participate in the employer matching.
401(K) Matching
The News Corp 401(k) Savings Plan provides a matching program of 100% of the first 1% and 50% of the next 5% to help you make the most of your money.
Performance Bonus
Match charitable contributions
Realtor.com offers charitable gift matching of up to $500 per employee annually.
Child Care & Parental Leave Benefits
Child Care Benefits
A dependent care FSA reimburses you for eligible child and adult care expenses such as day care, before/after school care, nursery school, preschool, and summer day camp.
Generous Parental Leave
Paid Parental Leave to include bonding, adoption, & surrogacy (20 weeks for primary caregivers and 4 weeks for secondary caregivers)
Flexible Work Schedule
Austin Tech Center employees have flexible start and end times.
Family Medical Leave
There may come a time when you need to begin a leave of absence to cover needs such as disability, caregiver leave, Family Member Leave Act (FMLA). MetLife will be your main point of contact.
Company sponsored family events
Annual events including friends and family members are a company highlight.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Pop-a-shot is an Austin favorite. All net!
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Realtor.com provides reimbursement up to $2,500 annually, for graded, pass/fail courses.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our HomeGrown Mentoring Program is available for all full time employees in Austin.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

When we show up to work each day, regardless of title or tenure, we all want to be heard, be valued, and know that our contributions matter.

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