Director of Product
Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to build credit and build savings.
We're looking for people who share our passion and are driven to tackle challenges, find solutions and make the financial space better for the communities we serve.
Our team is passionate about challenging the status quo of the credit industry by providing people accessible tools to take control of their credit. Executing our mission requires deep collaboration across our teams to ensure our products reach the people who can benefit from them the most, particularly the 100 million+ Americans who have no or low credit.
Who You Are
We are seeking a Director of Product specifically for our Credit Card. You have strong empathy for users and a drive to discover and resolve their pain points. You use that customer discovery to shape the product direction. You thrive in a fast paced, fast growing start up environment. You understand the importance of collaborating with other teams but are also able to act quickly as the decision-maker when required. You have a passion for our mission of helping people to build credit and save money.
What You Will Do
- Contribute to the growth, profitability, and regulatory compliance for credit card products. Working with business stakeholders this role will closely monitor KPIs and P&L for assigned credit card products.
- Establish a shared vision across the company by building consensus on priorities leading to a short term and long term product roadmap.
- Leading execution with the engineering team to prioritize competing tactical and strategic items into a backlog
- Inform product decisions with quantitative and qualitative data on customer behavior and experimentation to prioritize your roadmap (e.g. a/b testing, survey data, usability studies)
- Maintain an awareness of major industry trends, competitive feature landscape, and developing appropriate prioritization
- Partner with risk, compliance, marketing, engineering, design, analytics, and operations teams to build software collaboratively and inclusively
- Follow written risk and compliance policies and procedures for business activities
- Acts as product SME on features and services and collaborates with business partners to provide recommendations
- The role is player/coach with the potential to add to responsibilities
What you Bring
- Must have product credit card experience
- Seven or more years working for a card issuer in product, operations, marketing, or similar functions
- Five or more years of credit card product management experience with P&L responsibility
- Experience designing intuitive mobile user interfaces and executing product plans with a well-defined process
- Experience conducting user research to educate product design
- Strong analytical skills, competence in SQL, and experience with tools for doing data analysis
Our perks include:
- Stock options
- Quarterly performance-based bonuses
- Generous employer-paid health, vision, and dental insurance coverage
- Flexible vacation policy
- Educational assistance
- Free gym membership
- Free at-home workout through Sworkit
- Casual dress code
- Team building events and activities
- Remote work arrangements/ flexible work schedule
- Monthly $100 COVID stipend
Self Financial requires all employees hired to successfully pass a background check.
We are an Equal Opportunity Employer.