Manager, Product at WP Engine

| Austin
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It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

This is a key people-leadership role, with autonomy to discover, define and build critical products and features that further our platform and product offerings, differentiating us in the market. If you love mentoring and guiding product managers and have a proven history of doing so, this role may be for you.

What's cool about this job.

We are seeking a product leader to join our growing Team! Do you have hands-on experience in defining and building products on SaaS, PaaS, or IaaS platforms and/or experience building large-scale applications? Are you an experienced leader of product teams? In this role, you will have the autonomy to guide a team that defines and builds critical features for our broad range of customers. As a leader, you will guide and up-level your product managers using tested product management methodologies, including discovery and research initiatives to identify impactful and crafted solutions for existing and new offerings. You will challenge assumptions about how our customers use our platform, and define innovative approaches to meet our customer’s business needs. With your expertise, you will drive continuous advancements and improvements through our product strategy, business proposition, and technical direction. You will help us seek and implement new ways to deliver a comprehensive managed WordPress platform to our customers while improving the reliability, scalability, and performance of our offerings.

The day to day.
  • Lead a team of product managers in delivering their best every day

  • Own the overall product success within your team’s portfolio.

  • Define, implement and measure product and product manager success metrics.

  • Work with other leaders and product managers to form a comprehensive offering.

  • Discover and map business requirements to new products & features which enable customers to standardize on WP Engine.

  • Develop a product strategy and translate it into creative, high quality, features, and initiatives.

  • Guide product managers and other cross-functional leaders to focus our investments in the right areas.

  • Work closely with the engineering teams to design, schedule, and deliver in an agile environment.

  • Build solutions that reduce workload for our Customer Experience (CX) organization, while enabling customers with valuable self-service capabilities.

  • Lead Program Management and Scrum teams towards the right priorities. Set clear expectations on projects, product launches, and coordinated release plans.

  • Groom and prioritize your product backlog effectively by leading trade-off discussions with key partners.

  • Use data to develop high-quality insights into user's experience

  • Hold an uncanny ability to build trust and rapport with internal and external partners.

Your skills and expertise.

Minimum qualifications:

  • Bachelor's degree and/or equivalent experience in a field with a strong emphasis on technology (Computer Science, Engineering, Information Technology, Analytics, Mathematics, and/or Business).

  • 5+ years of experience in the technology industry in engineering and/or Product Management teams.

  • 2+ years of experience directly leading product teams

  • Deep understanding of software development platforms, web platforms, databases, and/or software-defined infrastructure.

Preferred Skills:

  • History of building successful products for Fortune 1000 companies

  • Validated results of influencing partners in a highly-matrix cross-functional organization.

  • Strong communication relating to software product features, technical designs, and product strategy effectively to both technical and non-technical teams.

  • Outstanding interpersonal skills.

  • Understanding of how developers and engineers maintain their systems, servers, databases, logs, events, metrics, and applications.

  • Demonstrated knowledge and experience in software implementation lifecycle (Agile, Iterative, and Incremental, etc.)

  • Able to perform SQL queries and analysis with large-scale datasets.

  • High attention to detail and experience leading multiple, contending priorities simultaneously.

  • History of teamwork and a readiness to roll up one's sleeves to push things over the finish line!

Perks and Benefits
  • Stock Options (Every employee is an owner in the company)

  • Health Benefits (100% Paid Employee Medical, Dental, and Vision)

  • Fertility Benefits (IVF/Fertility drug coverage)

  • 401(k) Retirement Savings Plan with a match

  • Life and Disability Insurance

  • Paid Family and Caregiver’s Leave

  • Employee Assistance Program

  • Generous Vacation Time (Who doesn’t like time off)

  • One-time $500 Home Office Stipend

  • Company Wellness Days

  • Wellness Program

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Constant ContactEmail
    • SendGridEmail
    • MarketoLead Gen

Location

WP Engine is on the corner of 5th and Lavaca, blocks away from the Colorado River and Congress Avenue.

What are WP Engine Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

100% Employee Paid Medical, Dental, and Vision. Lunch provided Monday - Thursday. Equity - Every employee is an owner in the company. Paid downtown parking.

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