Responsibilities: 

• Leads the definition and build out of complex product initiatives in support of business operations for the ecommerce channel

• Develops long-term product vision and roadmap, ensuring development plans align with and support business objectives

• Owns the translation of business intent, customer needs, and/or technical direction into clear, concise, well-documented product documentation including vision documents, planning documents and business requirements documents

• Recommends and builds business cases to support the prioritization of new features, functionality and integrations to enable ecommerce business strategies

• Influences strategic thinking across the organization to ensure cross-functional collaboration and integration

• As an individual contributor, influences stakeholders through use of data and logic

• Tracks industry trends and the competitive landscape for technical and process changes and advances/innovations

• Provides inputs to financial models for new candidate initiatives and features; analyzes customer behavior, metrics and other organizational inputs to identify business value and impact of proposed roadmap

• Develops deep, credible relationships with internal and external stakeholders, both inside and outside current areas of responsibility. 

Core Values and Ways of Working: 

• Customer Obsession: Start with the customer and work backwards. Work vigorously to earn and keep customer trust

• Earn Trust: Invest in relationships with your team, peers, and cross-functional stakeholders

• Engage in respectful debate and challenge your opinions with new data. Be humble, be willing to be wrong, and be a decent human being

• Shared Fate with Self-Responsibility: As stakeholders in the company, we share in the successes, as well as setbacks. Team Members have the responsibility for their own successes and failures. Individual creativity and experimentation are essential and mistakes are opportunities to learn and grow. 

• Communication: Excel at written and verbal communication and set a high bar for others to do the same

• Culture: Work fluidly across the unique cultures of Whole Foods Market and Amazon and help build the API between our organizations. 

• Deliver Results: Maintain a relentless focus on achieving measurable results on metrics that will further our business goals. 

Qualifications: 

• BA/BS degree and 6-8 years of experience OR equivalent combination of education and experience with strong analytical and data-driven track record 

• MBA, Master’s degree, or higher in a business or related field preferred 

• 2+ years working with cross-functional teams, including engineers, operators, and/or data analysts 

• Experience within a large program delivery or grocery business area a plus  

• Advanced knowledge of and experience with software development methodologies 

• Advanced knowledge of complex technical and integration architecture patterns 

• Demonstrated understanding of techniques, tools and methodologies of modern product definition and development

• Ability to convey complex technical information to non-technical stakeholders  

• Advanced analytical skills with a knack for interpreting trends and data and making informed projections/assertions 

• Demonstrated ability to learn multiple functional areas of the business (engineering, finance, merchandising, and/or marketing)

• Excellent interpersonal communication skills and levels of tact, diplomacy and confidentiality; proficiency to communicate effectively and engage with internal and external audiences, including senior management 

• Demonstrated ability to influence change in a decentralized work environment 

• Aptitude to make decisions in a fast-paced, changing environment and anticipate future needs 

• Experience managing a portfolio of products and programs simultaneously, under time constraints Willingness to travel as needed 

This position is based in Austin; domestic relocation assistance is available.