Kazoo is an all-in-one Employee Experience platform that combines recognition, performance, and engagement in one powerful solution. By bringing together Real-time Recognition & Rewards, Continuous Performance Management, and Employee Engagement Surveys, Kazoo’s employee-first solution enables companies to build purpose-driven cultures while increasing productivity, retention, and revenue. With over 600 global customers, the Kazoo platform puts actionable analytics in the hands of business leaders, connecting them to what really matters.

Overview of the role:

Reporting to the Senior Product Manager, the Product Analyst will have a key role in supporting the scrum team ceremonies, roadmap execution in an Agile development environment, and assisting with various stages of product delivery. As part of the Product Management team, the Product Analyst will assist with bringing a product from concept through to high-quality delivery. This work will contribute to Kazoo’s ability to deliver great products on time, guide the scrum team to iterative development, and align the product vision with the overall company objectives. 

What awesome stuff you'll do:

• Working with Product Manager on synthesizing project research to identify key themes and outline strategy statements 

• Assisting in the definition of functional, non-functional, and solution-specific market requirements.

• Documenting product functionality, workflow diagrams, and preparing product information for launch teams. 

• Reviewing various requests and bug tickets for impact and prioritization. 

• Assisting Product Manager with writing user stories and acceptance criteria for necessary features, or enhancements. 

• Facilitating sprint ceremonies to support roadmap and product deliverables

• Communicating to Product Manager about any blockers, dependencies, or impacts to key projects 

• Gathering estimates for project deliverables to understand size, cost, and length of projects 

• Assisting with the preparation and/or delivery of presentations to share insights with internal stakeholders, including roadmaps. 

• Maintaining a knowledge of Kazoo products, related technologies, and 3rd party integration strategies.

• Supporting an organizational culture that fosters quality, collaboration, high morale and productivity.

What you'll need to be successful:

• Entry level/ 1+ years of Product Analyst experience or equivalent (Preferred). 

• Passionate, quick learner with a self-starter attitude

• Highly organized with ability to prioritize and excellent attention to detail. 

• Clear and communicative partner able to distill complex ideas to team members 

• Familiarity with Agile/Scrum software development, writing use cases, user stories and detailed acceptance criteria. 

• Interpersonal skills to work collaboratively with various stakeholders who may have competing interests, earning trust and influence to deliver results. 

• Ability to synthesize complex projects and ideas into actionable goals 

• Critical thinking skills to propose solutions to problems identified in roadmap delivery

• 4 year / Bachelor's Degree (Preferred) 

• A combination of relevant experience and education may be considered 

If you’ve reached this point in the job description and feel you’re still not sure if you should apply...Just do it! You may not have 100% of all those bullets listed above - and that's okay! We know there are no perfect applicants. If you’re feeling like you’re not going to fit in with our teams - that’s not okay. One of our company values is “Yes, &” - we believe in a diverse experience that allows us to build off the momentum of each other, so however you identity and whatever background you bring with you, we strongly encourage you to submit your application if this is a role you can be passionate about doing every day! 

When you work at Kazoo, we provide competitive benefits to make your life better both in and out of the office, which include: health, dental and vision insurance; open vacation policy; flexible wfh policy; 12 paid holidays; 401k program; Stocked kitchen; Mac Laptop; Transportation/Parking Stipend; Generous Parental Leave; Fertility benefits; Breast milk delivery; EAP & more!

At Kazoo, diversity and inclusion are fundamental to how we grow and operate our business. We’re building a diverse workforce that cultivates and supports all individuals. We believe a culture of equality creates a stronger work environment for all employees and that we are all accountable for encouraging and celebrating diverse voices.  Kazoo commits to promote and recognize principles of fairness, equity, and social justice in relation to, and across, intersections of race, age, color, disability, faith, religion, ancestry, national origin, citizenship, sex, sexual orientation, social class, economic class, ethnicity, gender identity, gender expression, and all other identities represented among our diverse membership.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities to apply. Kazoo is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.