Dropbox
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Senior Product Manager, Desktop Experience

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Role Description

Desktop is a critical investment area for Dropbox’s long-term growth. It is the platform with the highest, most frequent engagement and it is a critical lever for activation and conversion. 

 

The Desktop Experience area is responsible for users’ end-to-end experience on desktop. This team serves millions of users and is focused on ensuring that users are able to access their most critical content from anywhere on any device. As a team, we deliver by balancing technical, OS, and Dropbox constraints to build simple and intuitive user experiences. We are committed to ensuring that friction is removed from all desktop experiences - it really is the magic of Dropbox. 

 

As a Product Manager on Desktop Experience, the opportunity is to inflect Dropbox’s business outcomes by delivering value to our largest, most engaged user base. Success in this role will create both better business outcomes and better customer outcomes. This work will be extremely results- and metrics-oriented, and will have high levels of visibility.

Responsibilities

  • Define a compelling product vision, strategy, and roadmap.
  • Work closely with partner teams across the org. This is a highly cross-functional role and you will have to interface with PM across Dropbox.
  • Own desktop feature development and experiments end-to-end. We follow a hypothesis-driven development approach where you’ll write product specs, drive cross-functional execution and work with Engineering, Design, and Data Science to balance tradeoffs, driving to outcomes. 
  • Know your customer. You’ll work with a tight-knit team of research, design, content design and customer experience to ensure that you know the ins and outs of our users and are consistently delivering value for them on one of the most critical jobs that users come to Dropbox for. 
  • Be an expert at prioritization — a deep partnership with design and engineering is key to ensure that we remove the complexity as we ship desktop experiences to end users. 
  • Drive to results. Your expertise in navigating, unblocking and persisting through challenges that arise during execution will be important as you deliver on your roadmap: making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication to all of your internal and external stakeholders.

Requirements

  • 5+ years of PM experience
  • A deep understanding and empathy for end-users — you love building products that make our customers feel joy, delight and trust
  • Impact driven and a consistent history of delivering measurable results for both users and the business
  • Build alignment and listen well, but can also drive hard decisions, framing the different options and tradeoffs
  • Ability to analyze and use quantitative and qualitative data to inform decisions
  • Strong communication, with an ability to influence with cross-functional collaboration skills

Total Rewards

At Dropbox, we strive to be a great place for all Dropboxers to grow and be recognized for that growth. This job posting reflects broad requirements, and represents two potential levels of role. Through our assessment process, we will identify your level that ties to compensation based on your experience and technical expertise along with the scope of the role.

For candidates hired in Colorado, the expected salary/On-Target Earnings (OTE) range for the role is $114,200 - $134,400 - $154,600 if you are assessed at the IC2 level. If you are instead assessed at the IC3 level, the expected salary/On-Target Earnings (OTE) range for the role is $137,400 - $161,600 - $185,800.

 

This salary/OTE range represents the low, middle, and high end of the salary or OTE (Sales roles) range for this position, and is subject to change. To determine a Dropboxer’s starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. This position may be considered a promotional opportunity.

 

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

 

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

  • Competitive medical, dental and vision coverage
  • (US Only) Competitive 401(k) Plan with a generous company match and immediate vesting
  • Flexible Time Off/Paid Time Off, paid holidays, 11 Company-wide PTO days, Volunteer time off and more
  • Protection Plans including; Life Insurance, Disability Insurance and Travel benefit plans
  • Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
  • Parental benefits including; Parental Leave, Child and Adult Care, Day Care FSA (US Only), Fertility Benefits (US Only), Adoption and Surrogacy support and Lactation Support
  • Mental Health and Wellness benefits
  • Free Dropbox space for your friends and family

Additional benefits details are available upon request.

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What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Employee resource groups
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In order to be successful in our Virtual First environment we needed to make changes that would allow employees to have more control over both where and how they work. Therefore, we embrace “non-linear workdays” with defined core collaboration hours that overlap across time zones. Beyond that, we encourage employees to design their own schedules to balance collaboration with needs for individual focus. We’ve also moved from “all day syncs” to an “async by default” culture, reserving meetings for discussion, debate, and decision-making, and handling all other work in our deep focus hours.

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