Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX
Remote
Hybrid

Product Manager (Device Authentication) - Duo Security

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Product Manager (Device Authentication) - Duo Security
Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.
Duo + Cisco = Disco
With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.
Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges.
We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams.
We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. We're kinder than necessary.
Together we build for the future by designing simple solutions for complex problems. And that's why we're the most loved and trusted name in security.
What you'll do...
As the Product Manager for Device Authentication, you will be responsible for enabling Duo Security customers to secure and simplify user authentication on Windows, Apple and Google platforms. You will take ownership of critical local endpoint integrations, including Microsoft integrations like Windows, OWA, and ADFS, which are major integrations for Duo customers in terms of installation and unique users. You'll bring institutional knowledge of how Microsoft, Apple and Google endpoint technologies work and new opportunities for us to forge ahead and grow our customer base. In this role, you will partner with engineering, design, customer success, sales, and senior management to execute on your vision.
In this role, you will empathize with enterprise organizations that must deploy strong authentication methods to a variety of users: ranging from high-trust critical devops engineers and executives to low-trust transient staff and contractors. Your products must meet the diverse needs of organizations big and small to scale up and prevent breach.
Your key responsibilities include:

  • Create a product vision and roadmap for Duo's device authentication capabilities
  • Collaborate with developers, support and product managers to understand problems, capture new ideas and systematically prioritize the most important projects based on business needs.
  • Interview customers to understand the device authentication problems that they have and deeply understand the context of their use case.
  • Build and maintain a prioritization framework for device authentication related capabilities based on measurable inputs and objective data.
  • Produce concise business case documents, presentations and product requirements documents (PRD) that describes the cost, benefit and tradeoffs to enable effective decision making.
  • Own cross-functional interactions for your area of the product including Sales, Customer Success and Support.


Product Managers play a highly visible role in the company and are critical to the development and execution of the product strategy. We are responsible for delivering the best experience for our users. As the product expert, you must excel at prioritization, collaboration, and communication, while being accountable for scalability, availability and quality.
Skills you have...

  • 2+ years of product management experience working directly with engineering teams to plan, develop and deliver multi-tenant SaaS software products
  • Real world experience developing and launching products for enterprise markets
  • Relevant experience in IT security and an understanding of the problems IT Administrators face, either by direct work experience or by building products that IT Administrators use.
  • Hands-on knowledge of how enterprises deploy, manage, and secure Microsoft Windows, Windows Server, ADFS, Azure AD, OWA, MacOS, and ChromeOS
  • Track record of defining product success metrics and prioritizing feature development
  • Ability to use data to drive decision making while managing requests from different groups of stakeholders.
  • Excellent presentation and written communication skills, with the ability to articulate positioning and technology to technical, sales and executive audiences


Reasons why you should apply...

  • You possess a highly driven and entrepreneurial personality, with an ability to get stuff done while having a sharp mind and eye for detail.
  • You love living on the frontier of the cutting edge and inspire by creating pictures and plans for the future.
  • You are comfortable initiating and managing necessary change and work effectively and efficiently through others.
  • You see potential in human diversity and build bridges between different cultures and experiences to help others work together.
  • You're motivated by being an expert in your field and excel at working across diverse stakeholders, providing clarity through focus and direction.


This job may not be for you if...

  • If the pace of a fast-moving, growth-phase company makes you uncomfortable, or if you need well-established policies and procedures to drive results, this might not be the best role for you.
  • If you are uncomfortable communicating with various stakeholders, on an ongoing basis, to keep the customer perspective and share it with your peers!


Does this sound like it was written for you?
Excellent! Please apply and let's explore this together.
Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo's achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran's status, religion, disability, sexual orientation and beliefs.
And if this role is exciting to you, we encourage you to apply even if you don't meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.
#LI-Remote
U.S. Vaccination Requirements
Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.

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What are Duo Security Perks + Benefits

Duo Security Benefits Overview

We like to keep everyone happy and healthy. From financial security to personal growth, we're here to support you.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Onsite office parking
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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