Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX

Product Manager, Endpoint - Duo Security

| Austin

What you’ll do:

As a Product Manager for Endpoint, you play a key role in driving Duo’s Zero Trust strategy. In a Zero Trust environment, it is crucial to understand the security context of device when a user attempts to sign-in to a business application or resource. As a result, you will be responsible for extending Duo’s ability to protect access based on the device security, while ensuring a seamless authentication experience for the end-user. In this role, you will partner with various stakeholders from engineering, design, customer success, sales, and senior management to execute on your vision.

Product Managers play a highly visible role in the company and are critical to the development

and execution of Duo’s product strategy. As PM’s, we are responsible for delivering the best

experience of our end users and as the product expert, you must excel at prioritization,

collaboration, and communication while being accountable for driving quality and adoption.

 

What you’ll have:

You have at least 3 years of product management experience, and…

●      Real-world experience developing and launching commercially-available B2B SaaS products

●      Relevant experience in IT security and an understanding of the problems IT Administrators face, either by direct work experience or by building products that IT Administrators use.

●      Familiarity with enterprise applications across various market segments and how

customers use and access them.

●      Strong grasp of the endpoint security and device management market landscape for Windows, Mac and Linux.

●      BA/BS preferably in the fields of computer science, engineering, design or mathematics or you have previously worked in a technical role (sales engineer, developer etc.) prior to becoming a PM.

●      A hunger to learn new skills and solve real user problems.

3 Reasons why you should apply...

●      You possess a highly driven and entrepreneurial personality, with an ability to get stuff done while having a sharp mind and eye for detail.

●      You’re technically savvy and want to learn product management through direct experience.

●      You are passionate about solving real customer problems by bringing customer context directly to stakeholder

 

This job may not be for you if...

●      If the pace of a fast­ moving, growth phase company makes you uncomfortable, or if you need a lot of well­ established policies and procedures before you can make decisions and drive results, this might not be the best role for you.

●      If you don’t have any familiarity with at least one of the following: SaaS, endpoint management, network operations, IT security, mobile device management, cloud operations, application security, or identity and access management.

●      You are not comfortable with communicating with multiple stakeholders, both internal and external, on an ongoing basis to keep perspective with customers and share it with your peers!

 

Why Duo:

Our mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. Our roots and values were forged in the Midwest. We believe in enabling and empowering people to follow their passions inside and outside of the office. Collaboration is our standard operating practice, and we actively seek to reduce barriers to brilliance.

 

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo’s achievement as well. In recruiting for our team, we welcome the unique contributions that you can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • MarvelDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WrikeManagement
    • SalesforceCRM
    • MarketoLead Gen
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What are Duo Security Perks + Benefits

Culture
Volunteer in Local Community
Partners with Nonprofits
Friends Outside of Work
Eat Lunch Together
Team Owned Deliverables
Team Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly Diverse Management Team
Unconscious Bias Training
Someone's Primary Function is Managing the Company's Diversity and Inclusion Initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match Charitable Contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company Sponsored Family Events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and Learns
Cross Functional Training Encouraged
Promote from Within
Mentorship program
Continuing Education Stipend
Time Allotted for Learning
Online Course Subscriptions Available

An Insider's view of Duo Security

What does your typical day look like?

I always say I have a typical week, not a typical day. My work weeks are consumed by customer interactions (emails, working sessions, status calls and onsite business reviews), internal knowledge-sharing meetings and laughing with coworkers. However, each day is different and is shaped by customer needs.

Lisa

Senior Customer Success Manager

What are some things you learned at the company?

I have learned directly the value of diverse teams. Demographics, background, skills and seniority diversity blend to form higher performing teams as long as individuals are empathetic and kind to one another. Diversity allows for healthy conflict and understanding which push teams forward.

Blake

Engineering Manager, SRE

Jobs at Duo Security
21

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Sr. Product Designer - Duo Security

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Lead large, multi-quarter initiatives that align with Duo’s top priorities.  Help shape the overall product strategy, by applying your domain expertise and collaborating with peers across the R&D organization.  Design solutions for an ecosystem of end-user touchpoints and administrative interfaces. Play an active role in advocating for a Human-Centered Design process and creating a collaborative environment.  Lead as a ‘player/coach’… hands-on design and mentoring less experienced designers.

Account Executive, SMB SLED - Duo Security

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As an Account Executive, SMB, SLED you will have a major impact on our business by evangelizing and selling Duo Security’s Trusted Access Platform to Small Business prospects (institutions and agencies with up to 500 employees) in the State, Local and Higher Ed space. You will work alongside other hunters to generate revenue from sales leads, outbound prospecting calls, and building relationships with existing and potential new customers. Additionally, your ability to manage, and close multiple deals at any given time will be an important factor to your success in this role.

Account Executive, SMB, Duo Security (Austin)

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Be responsible for selling Duo Security’s two-factor authentication product within a territory. Have a consultative sales approach, a successful track record of growing both new business and expansion revenue. Demonstrate all the behaviors associated with a high performance sales culture, specifically managing a pipeline, delivering results against a quota and maintaining productive client relationships.

Manager, Trust & Compliance

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Enabling growth and success for the Trust & Compliance programs and the team members. Overall strategy for Trust & Compliance. Ensuring effective execution of Trust & Compliance programs. Management of relationships with internal and external stakeholders and partners. Providing a healthy and sustainable working environment for team members.

Sales Engineer, Enterprise - Duo Security

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Expect to work hard and have fun. Duo’s SaaS security solution breaks the mold of the traditional sales model allowing us to move sales cycles at a much higher velocity. An SE will work with many, many prospects and customers in a day providing consulting, technical implementation and demos of Duo. We partner with our account executives to understand and align with our customers needs, develop the technical success criteria to win a deal, complete POC’s and consult through state of the art security strategies. We are deeply responsive and available to ensure our prospects and customers have an amazing experience with Duo.

Manager, Systems Engineering - Duo Security

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We have an exciting Systems Engineering Manager role open within our Duo Security Sales team! You will be a highly motivated, entrepreneurial-minded sales professional who has a real passion for delivering elite technology and services that protect our Federal, State and Local Government and Higher Education customers from the network to the endpoint to the Cloud. This is an ideal position for someone who has validated leadership skills and related industry and technical expertise to advance their career in a highly regarded leadership role. As part of your DNA, you are an ambitious, self-starter with the ability to build executive relationships, develop and execute sales strategies and tactics that improve Cisco’s opportunity within the customer environment, position and promote the partner and customer value proposition for Cisco’s Security Architecture, articulate Cisco’s product and business strategies, and build the demand that makes deals happen!

Mid-Market Account Development Representative-Duo Security (ATX)

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As a Mid-Market Account Development Representative (ADR) at Duo, you will rally alongside a team of highly motivated ADR’s to build qualified pipelines of potential customers. This includes prospecting customers by phone, email, LinkedIn or whatever it takes to get them excited and engaged with Duo. You will not only be responsible for outbound prospecting but will be expected to be a subject matter expert of all things Duo (since you will be the face of the company).

Senior Software Engineer

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As a Lead Software Engineer on our Data Engineering team, you will be working on Duo’s threat detection offerings. You’ll develop software to proactively detect anomalous behavior within our customers’ accounts. This is accomplished by building out a modern data pipeline (Python, Kafka, Elasticsearch), integrating with our Data Science team’s machine learning algorithms (EMR, Spark, Scala), and surfacing it via API and UI (Python, React, D3). Your development team will work with product managers and UI/UX designers in an agile environment to deliver value to our customers.

Software Developer Engineer in Test (SDET), Performance - Duo Security

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The Senior SDET (Software Development Engineer in Test) with an emphasis on Performance Testing is expected to be an advocate for the customer and to provide an assessment of software performance and quality that is metrics-based and integrated into the Software development life cycle. We expect a strong development background as you will spend 60% or more of your day writing code. Ideal candidates will have strong experience with tooling and developing performance testing frameworks, combined with the ability to tune code, database queries, operating system parameters, etc.

Customer Solutions Engineer - Duo Security

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As a Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo customers, specifically by leading technical onboarding engagements.  You will deliver best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO).  You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support. 

Channel Marketing Manager - Duo Security

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Be responsible for developing, driving and implementing channel marketing activity for selected groups of channel partners. Develop and oversee the marketing plan for specific channels within the organization. Implement channel campaigns to expand market share and pursue aggressive growth targets. Work closely with all aspects of the business to gather product and channel insights. Work closely with the product, sales and corporate marketing teams to enable and stay top of mind with channel partners Oversee day-to-day channel marketing operations in both local and international markets. Understand changing and differing priorities depending on territories and how these impact channel marketing.  Measure and report the results of channel marketing programs, promotions and co-marketing activities with partners.

Product Manager, Endpoint - Duo Security

Duo Security
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2 months ago
+41
As a Product Manager for Endpoint, you play a key role in driving Duo’s Zero Trust strategy. In a Zero Trust environment, it is crucial to understand the security context of device when a user attempts to sign-in to a business application or resource. As a result, you will be responsible for extending Duo’s ability to protect access based on the device security, while ensuring a seamless authentication experience for the end-user. In this role, you will partner with various stakeholders from engineering, design, customer success, sales, and senior management to execute on your vision.

SaaS Web UI Developer - Duo Security

Duo Security
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2 months ago
+41
As a SaaS Web UI Developer on a new Engineering team, you will work in an Agile environment to develop Web UIs that delight customers. Applying a broad range of skills with a deep focus on Web UI, CSS/JS/HTML, you will exercise your creativity and ingenuity inventing solutions to interesting security problems. You will work closely with Product Management, Product Design, and customers to develop deep understanding of customer needs. Then you’ll apply that knowledge to build rock-solid security solutions that are a delight to use.

Software Development Engineer in Test (SDET) - Duo Security

Duo Security
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2 months ago
+41
As a Software Developer Engineer in Test, you will write code to test our services for functionality and performance, to aid in our goal of making security easy for our users. You will do this in an environment where continuous integration is in place and code is actually released every two weeks. You will partner with dev and the product team to bake in quality at each step of the SDLC. You will define, measure and publish metrics to measure product quality and help the team improve them. You will understand priorities and risks and help focus our quality efforts on where they matter the most. You will work with mobile apps, backend Linux services, databases and validation of business logic and SAAS products, thus growing the breadth and depth of your knowledge. Learn on the job, every single day and become the best QA professional you possibly can be!

Senior Software Engineer - Duo Security

Duo Security
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3 months ago
+41
As a Lead Software Engineer on our Data Engineering team, you will be working on Duo’s threat detection offerings. You’ll develop software to proactively detect anomalous behavior within our customers’ accounts. This is accomplished by building out a modern data pipeline (Python, Kafka, Elasticsearch), integrating with our Data Science team’s machine learning algorithms (EMR, Spark, Scala), and surfacing it via API and UI (Python, React, D3). Your development team will work with product managers and UI/UX designers in an agile environment to deliver value to our customers.

Senior Site Reliability Engineer - Duo Security

Duo Security
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4 months ago
+41
As a Software Engineer on our Site Reliability Engineering team, you will collaborate with a wide range of internal partners to engineer automated solutions in an effort to remove toil and enhance stability for a variety of infrastructure. You will work on the next iteration of architecture that allows us to reach new heights. You will face challenges that require an engineering mindset and a desire to automate everything possible.

Duo Security Masters (Intern)-United States

Duo Security
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+41
As an intern at Duo, you will work as an embedded member of a team to solve some of the most challenging problems in today’s security industry. You may work on building our mobile app, securing the cloud, helping us assess device security, improving usability for our end users, or helping us kill VPNs and passwords. At Duo we are musicians, hackers, hikers, gardeners, birders, and board game enthusiasts all working together to make Duo the most loved and trusted company in security. 

Application Security Technical Lead - Duo Security

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5 months ago
+41
The Application Security team is responsible for ensuring that each engineer at Duo Security is enabled & supported throughout the Secure Development Lifecycle (SDL) to build security-resilient software. Whether for internally built technologies that help to “engineer the business,” or to delight our customers with innovative products & services, Duo’s Application Security team provides its capabilities across the entire business unit to reduce overall risk.

Duo Security Bachelors (Intern)- United States

Duo Security
Austin
5 months ago
+41
As an intern at Duo, you will work as an embedded member of a team to solve some of the most challenging problems in today’s security industry. You may work on building our mobile app, securing the cloud, helping us assess device security, improving usability for our end users, or helping us kill VPNs and passwords. At Duo we are musicians, hackers, hikers, gardeners, birders, and board game enthusiasts all working together to make Duo the most loved and trusted company in security. 

Senior Customer Solutions Engineer - Duo Security

Duo Security
Austin
5 months ago
+41
As a Senior Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo’s strategic Enterprise customers, specifically by leading technical onboarding engagements.  You will provide architectural guidance and best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO).  You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support. Your other responsibilities will include:

Mid Market Sales Engineer - Duo Security

Duo Security
Austin
5 months ago
We are adding Sales Engineer dedicated to the mid-market segment responsible for positioning and selling Duo Security’s two-factor authentication product in the field. We need an expert solutions engineer with a consultative approach, experience with enterprise architecture and the ability to deliver successful proof of concepts. To be successful in this role you'll be an excellent communicator who can adapt their style to accommodate a variety of business use cases. You should have 2+ years of experience in roles that require direct technical customer interaction, such as Professional Services, Sales Engineering or Solutions Engineering background.