Product Manager - Headless Commerce at BigCommerce (Austin, TX or Remote)
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
BigCommerce (Nasdaq: BIGC) is a leading software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate, and grow their businesses online. As a leading open SaaS solution, BigCommerce provides merchants sophisticated enterprise-grade functionality, customization, and performance with simplicity and ease-of-use. Tens of thousands of B2B and B2C companies across 120 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Skullcandy, Sony, and Woolrich. Headquartered in Austin, BigCommerce has offices in San Francisco, Sydney, and London.
Our mission is to power unrivaled ecommerce success at every stage of our customers’ growth. We equip growing businesses with the world’s most effective platform for creating beautiful stores, attracting customers wherever they shop, and generating sales. Online businesses using Bigcommerce can outsell and outperform those on other platforms.
About the role
We are looking for a Product Manager to work closely with engineers, product designers, and business development team to lead the development of exciting new capabilities on our platform. Your initial assignment will focus on enabling omni-channel and/or headless storefront capabilities within BigCommerce platform building it natively and allowing partners to extend the offering. You will be working closely with the rest of the Product & Engineering Team, Strategic Business Development, Product & Partner Marketing teams and others to launch best-in-class omni-channel & headless integrations.
What you’ll do:- Being fully responsible for one or a few product domain areas and leading development team(s) which have to provide a high quality product to the market.
- Gathering requirements from stakeholders (organization of process of gathering requirements; always be in-touch with Sales Department, Supports, Customers, and other Product Managers within the company)
- Define and communicate business outcomes and performance metrics to key stakeholders throughout the organization.
- Preparing comprehensive description of Stories and Epics for development team(s)
- Working with the Design team to prototype new features.
- Validating new functionality with customers before development.
- Enthusiastically lead your teams, consisting of developers, designers, and quality engineers, towards your vision with effective delivery.
- Work collaboratively with your teams to break complex projects into small projects, with each iteration adding more customer value.
- Explain to the development team(s) all details of stories before/over development (organization of explanation process — planning, grooming meetings etc.)
- Provide feedback after testing of stories which were specified by yourself.
- Demo new functionality to the stakeholders, the organization and customers.
- Analyze the entire product and propose ways to improve it.
- Manage the product backlog and sprint backlog in Jira. Make it clear and up-to-date.
- Analyze data to measure the impact of product improvements, and then iterate to constantly optimize performance.
Specialized Knowledge:
- Clear understanding of principles and specifics of software development methodologies.
- Extensive knowledge of product management techniques.
- Good knowledge in at least one Business Domain (desirable): ecommerce, Ads, digital marketing.
- Knowledge of requirements management tools (at least JIRA & Confluence)
- Master degree or higher (in Computer Science or similar, desirable).
Skills & Abilities
- Knowledge of requirements management tools (at least JIRA & Confluence)
- Strong English verbal and written communication skills.
- Strong analytical skills to make a critical assessment of the information from numerous sources. Systems thinking and functional decomposition skills.
- Setting clear goals and priorities. Time-management, ability to handle multi-tasking activities. Quick learning.
- High flexibility. Ability to modify approach as per changing conditions, circumstances and feedback.
- Excellent communication, presentation, and negotiation skills.
Professional Certification
- One of the following (desirable): CSPO, CSM, IIBA CCBA or CBAP or any other Product management training.
Experience
- Experience in product management 2 years (3+ desirable)
- Proven experience in communication and presentation for large audiences and top management.
What's in it for you
- Work for the Product company and work directly with the customers.
- Collaborate with local and international teams.
- Learn from the team of senior professionals.
- Be a part of a fast-growing company.
- Flexible working hours.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com.
