Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX
Hybrid

Product Manager (Platform) - Duo Security

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Product Manager for Platform
Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.
Duo + Cisco = Disco
With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.
Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges.
We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams.
We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. We're kinder than necessary.
Together we build for the future by designing simple solutions for complex problems. And that's why we're the most loved and trusted name in security.
What you'll do...
Duo is looking for a Product Manager to join our Platform team. In this role, you will collaborate with engineers, architects and other product managers to create a roadmap and strategy that increases Duo developer efficiency and improves the reliability, scalability, cost-effectiveness and compliance of the platform. Our ideal candidate comes from a technical background and can speak the language of our engineering team. Your key responsibilities include:

  • Create a product vision and roadmap for Duo's development platform.
  • Prioritize our investments in tooling and automation.
  • Define specific infrastructure requirements based on compliance needs for specific regions and industries.
  • Collaborate with developers, support and product managers to understand problems, capture new ideas and systematically prioritize the most important projects based on business needs.
  • Quantifying the impact and priority of technical projects in terms of stability, scalability, innovation, and productivity for our engineers to ensure that we are working on the right objectives.
  • Advocating for platform work by producing concise business case documents, presentations and product requirements documents (PRD) that describes the cost, benefit and tradeoffs to enable effective decision making during cross-team prioritization efforts.
  • Working with vendors to understand product implications and prioritize improvements accordingly.
  • Own cross-functional interactions for your area of the product including Sales, Customer Success and Support.


Product Managers play a highly visible role in the company and are critical to the development and execution of the product strategy. We are responsible for delivering the best experience of our users. As the product expert, you must excel at prioritization, collaboration, and communication, while being accountable for scalability, availability and quality.
Skills you have...

  • 2+ years of product management experience working directly with engineering teams to plan, develop and deliver multi-tenant SaaS software products
  • Knowledgeable and experienced with cloud infrastructure services and API technologies
  • Track record of defining product success metrics and prioritizing feature development
  • Ability to use data to drive decision making while managing requests from different groups of partners.
  • Excellent presentation and written communication skills, with the ability to articulate positioning and technology to technical, sales and executive audiences.


Reasons why you should apply...

  • You possess a highly driven and entrepreneurial personality, with an ability to get stuff done while having a sharp mind and eye for detail.
  • You love living on the frontier of the innovative and inspire by creating pictures and plans for the future.
  • You are comfortable initiating and managing necessary change and work effectively and efficiently through others.
  • You see potential in human diversity and build bridges between different cultures and experiences to help others work together.
  • You're motivated by being an expert in your field and excel at working across diverse partners, providing clarity through focus and direction.


This job may not be for you if...

  • If the pace of a fast-moving, growth-phase company makes you uncomfortable, or if you need well-established policies and procedures to get results, this might not be the best role for you.
  • If you are uncomfortable communicating with various partners, on an ongoing basis, to keep the customer perspective and share it with your peers!


Does this sound like it was written for you?
Excellent! Please apply and let's explore this together.
Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo's achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran's status, religion, disability, sexual orientation and beliefs.
And if this role is exciting to you, we encourage you to apply even if you don't meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.
Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.

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What are Duo Security Perks + Benefits

Duo Security Benefits Overview

We like to keep everyone happy and healthy. From financial security to personal growth, we're here to support you.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Onsite office parking
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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