Amherst is a financial services and technology company that helps investors invest in US real estate

Product Manager - Property Management at Amherst (Remote)

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Amherst is revolutionizing the way U.S. real estate is priced, managed and financed in order to unlock opportunities for all market participants. Driven by data, analytics, and technology, Amherst has a 20-year history of anticipating where the next risks and opportunities are likely to emerge and designing actionable strategies for investors to capitalize on opportunities across residential real estate, commercial real estate and public securities. Amherst, along with its affiliates and subsidiaries, has more than 900 employees, $5 billion under management and approximately $15 billion under advisement and oversight.

Amherst is looking for a Product Manager to lead our Property Management aligned squad and serve as a key member of the Product Team to ensure customer and business expectations are satisfied while identifying innovative opportunities to stay ahead of the curve. This role will work closely with the Property Management leadership team and the Tech squad (Project Managers, Engineering, Analysts) to drive the product roadmap, identify and fill product gaps, implement new product features and opportunities, and become an expert in the rapidly growing real estate vertical. Amherst manages over 28,000 single family rental homes across 26 markets. These homes are maintained and serviced by our Property Management division to support 50,000+ residents.

  • A Real Pro. From concept to delivery, rolling out new and innovative products is your thing!
  • Intellectually Curious. You are a detective, with a keen interest in solving both business problems and continuously looking to self-improve professionally. You strive for best practices and explore trends/experiments to improve the status quo.
  • A Creative Problem Solver. You have a propensity to think strategically, logically and outside the box to solve problems for the business and customer.
  • Hard Working. You aren’t afraid of a tough deadline.
  • Salesforce believer. We are building a best-in-class Property Management platform using this system and your creative and innovative mindset is needed to fully realize its potential
  • Highly structured, disciplined, and take pride in your work.
  • Team Player. You put the business success first, are fun to work with and have a high degree of personal character and integrity.
  • Technically savvy.

What You'll Do:

  • Identify product needs and define a product roadmap for our Property Management team that enables highly efficient operation and delivers an exceptional experience to the customer.
  • Understand the property management lifecycle and complexities of the different business units including resident experience, maintenance, applications, lease renewals, accounting and operations.
  • Strong focus on automating business processes, owning business processes and workflows, and finding efficiencies.
  • Build dashboards and reports to help business stakeholders prioritize initiatives, outline deficiencies and highlight progress.
  • Recommend changes to our resident portal, maintenance application and Service Cloud implementation with a goal to improve customer satisfaction.
  • Drive new commercial opportunities with the business to grow revenue.
  • Help define and prioritize the product roadmap based on business/customer ROI by identifying gaps, optimizing the current product features, and uncovering new opportunities through user testing, A/B testing, market research, and customer feedback.
  • Hyper-focused on ideation, discovery, and execution to build the right things and with speed.
  • Collect continuous feedback and measure to help evolve the product, providing support in developing a culture of continuous innovation.
  • Leverage agile sprint best practices to deliver a high-quality product through a systematic product-development lifecycle.
  • Collaborate cross-functionally between tech and internal stakeholders to provide the product vision while ensuring business objectives are prioritized and met.

What You'll Bring:

  • 3-5 years of experience as a Product Manager with a Batchelor’s degree in a related field required.
  • Experience building internal applications, as well as Salesforce or other CRM experience.
  • Ability to effectively balance multiple projects and tasks simultaneously, preferably with a demonstrable work ethic to succeed in a remote position.
  • Track record of making change happen through collaboration.
  • Familiarity with the agile process and experience with product management tools such as Trello, Invision, Jira, Github.
  • Ability to analyze business and/or technical problems to guide software development.
  • Detail-oriented and self-sufficient.
  • Strong analytical, problem solving, and research skills.
  • Strong written and verbal communication skills
  • Creative, innovative, and exploratory skills and mindset.
  • A proactive, flexible, and hungry to learn type attitude.
  • Ability to thrive in a fast-paced, rapidly growing environment.

Preferred Requirements:

  • Experience managing and leading a diverse product team
  • Experience in real estate or financial services.
  • Service Cloud, Salesforce Communities, and Field Service Lightning experience highly preferred

Our full-time employee benefits include:

  • A competitive compensation package, annual bonus, 401k match
  • Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
  • Employer-paid benefits (medical, dental, vision, health savings account)
  • Professional career development and reimbursement
  • Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
  • Backup childcare offered through Bright Horizons
  • Relaxed casual environment with virtual office events

Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.

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Where we are

Austin at our HQ with beautiful views of Lake Austin in a modern office as well as our second office in the top floor of the Frost Tower downtown

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • HadoopFrameworks
    • JupyterFrameworks
    • Node.jsFrameworks
    • HadoopDatabases
    • FigmaDesign
    • InVisionDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • SalesforceCRM

What are Amherst Perks + Benefits

Amherst Benefits Overview

Competitive compensation + annual bonus
Generous & Flexible PTO, paid holidays, paid volunteer time off
Flexible work from home option
Medical, Dental, Vision, LTD, Life, EAP,
401K with matching benefits
Employee Referral Program
16 weeks Maternity/4 weeks Paternity
Career Development/Advancement

Volunteer in local community
The Amherst Foundation supports numerous initiatives in areas where we live and work, with a targeted focus in education, social services, medical research, and the health and welfare of our community
Friends outside of work
Eat lunch together
Intracompany committees
Amherst has established the Amherst People Council focused on Engage, Grow and Give to promote employee engagement such as Affinity Groups, Career Growth and Mentorship and Philanthropy events.
Daily sync
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Unconscious bias training
Amherst provides unconscious bias training to all employees
Hiring Practices that Promote Diversity
We are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender identity, age or disabilities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Retirement & Stock Options Benefits
401(K) Matching
Acme Co. provides employees with a 401(k) matching plan managed by [provider]. We match 4% of contributions up to $5,000 of an employee's annual gross pay.
Performance Bonus
Amherst has a discretionary annual bonus program based on performance.
Child Care & Parental Leave Benefits
Child Care Benefits
Amherst provides Backup child care assistance.
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Amherst also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Amherst provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Amherst sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Amherst employees receive between 20 and 30 days per year of paid time off based on years of service.
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Casual Dress
Free Daily Meals
Full-time in-office employees receive a monthly meal stipend through local delivery
Stocked Kitchen
Happy Hours
Relocation Assistance
We offer relocation assistance depending on location and position.
Home Office Stipend for Remote Employees
Amherst provides a monthly stipend for remote employees.
Professional Development Benefits
Job Training & Conferences
Amherst offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Amherst hosts lunch and learn meetings weekly.
Promote from within
Time allotted for learning
Amherst. allows employes to set aside 50% of working hours for learning.
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Competitive compensation and bonus program. Flexible PTO. Health, vision, dental and long term disability coverage. Paid maternity/paternity leave. Attractive office space. Training certification assistance. Monthly birthday celebrations. Casual work environment with regular team-building outings.

An Insider's view of Amherst

What’s the vibe like in the office?

Something worth bragging about is our newly opened office in the Frost Tower, featuring one of the best views of downtown Austin, cutting-edge IT equipment, a well-stocked employee lounge, and state-of-the art infrastructure to host clients and facilitate cross-divisional team collaboration.


Vice President, Capital Management

What projects are you most excited about?

One of the coolest projects I worked on was the automation and integration of the Concur, Yardi, and Workday systems. Before, employees followed a very time-consuming process for filing expense reports. Integrating these systems simplified the process and saved the Company time and money. It was great to share that news with my fellow team members.


Assistant Controller - Shared Services

How has your career grown since starting at the company?

I have developed a robust knowledge of the single-family rental world and am part of the roundtable of leaders that continues to help the Company evolve through process improvement and execution. Having a voice that is heard and respected is what I always look for when maintaining a career with a company.


Vice President, Property Management

How do your team's ideas influence the company's direction?

My team is expected to create new IP (Intellectual Property) through innovation in software, hardware, workflow process and data. Our goal is to build franchise value/shareholder value, solve difficult problems through creative solutions, and improve over-all efficiency that in turn makes life easier for all of Amherst


Chief Technology Officer

How do your team's ideas influence the company's direction?

We use data to drive our innovations and decisions. As part of the modeling team, I study huge amounts of data, build models, and provide analysis and market signals. Our team never ceases to find ways to improve upon our work. That helps us produce market analyses that are months ahead of our competitors.


Staff Financial Data Scientist

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