Q2
As passionate about our people as we are about our mission!
Hybrid

Product Manager (Retail Lending Solutions)

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Position Overview 

The Product Manager is responsible for the product lifecycle of Q2’s Retail Lending Solution - including strategic planning, feature analysis and prioritization, sales and marketing enablement, and documentation for his/her product portfolio.  The Product Manager works with customers, prospects and internal stakeholders – business analysts, sales managers, sales engineers, implementation specialists and support personnel – to define the strategic product roadmap, define/support go-to-market strategy, identify strategic partnership opportunities, prioritize key feature requirements and manage software delivery.  The Product Manager is responsible for detailed analysis and prioritization of business and technical requirements for new product features and enhancements to existing features related to his/her product portfolio, as well as detailed analysis and translation of improvements and defects for engineering.  The Product Manager also supports cross-functional teams within the organization, including Sales, Marketing, Delivery and Support.

Responsibilities

  • Responsible for strategic product roadmap 

  • Collaborates with the Director of Lending Solutions, VP of Product Management and internal stakeholders to align long-term product roadmap with company strategy 

  • Manages feature analysis, solution design and product development activities, including the following: 

  • Defining, analyzing and translating detailed business requirements for engineering 

  • Providing detailed analysis and translation of bugs and defects for engineering 

  • Prioritizing product feature requirements and development tasks 

  • Managing product feature backlog 

  • Reviews metrics to determine customer satisfaction, feature adoption, churn/burn, development velocity, defect percentage, and delivery rate. 

  • Responsible for sales, services and partner enablement and support activities, including the following: 

  • Communicating product and feature development commitments 

  • Defining product roadmap and feature delivery timeline 

  • Coordinating product launch and release activities, including the following: 

  • Internal product training 

  • Generating sales tools, messaging, marketing material and website content 

  • Coordinating product demonstration environments and scripts 

  • Coordinating internal, customer-facing and partner product documentation 

  • Performing internal and customer-facing release demonstrations 

  • Conducting roundtable discussions with sales, services and partners to continually improve and refine enablement strategy 

  • Designing and performing customized product demonstrations for strategic prospects and customers 

  • Participating in sales discussion and presentations with strategic prospects and customers to support direct and partner sales opportunities 

  • Providing product expertise to in-flight projects and implementation 

  • Works closely with Professional Services leadership to align implementation and delivery strategies and delivery fast, low cost implementations. 

  • Responsible for industry, market and competitive analysis 

  • Consistently reviews Salesforce.com product notifications and release documentation, participates in Salesforce user groups and maintains a high level of expertise with the Salesforce platform 

  • Consistently researches industry and technology trends, and reviews professional publications within each supported vertical market 

  • Participates in special projects as required 

Skills and Qualifications

  • 8+ years working in a Consumer/Retail Lending role at a bank or credit union 

  • 5+ years’ experience managing a product portfolio (or relevant experience) 

  • Knowledgeable about cloud technology 

  • Salesforce experience is a plus 

  • Proficiency with business analysis and solution design 

  • Experience with project, sprint and/or release planning 

  • Experience defining product strategy is a plus 

  • Excellent organization and communication skills 

  • This position requires some travel to customer and non-customer sites in the U.S. 

#LI-remote

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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What are Q2 Perks + Benefits

Q2 Benefits Overview

At Q2, we are as passionate about our people, as we are about our mission!
Q2 invests in our employee's success by providing robust employee health and wellness benefits.

Some Benefit Highlights include:
* Lifestyle Spending Accounts (For Gym, Babysitter, DogSitter etc.)
* Family Planning Benefits (Including Adoption Support)
* Parental Leave Benefit: New parents can enjoy 12 weeks of paid leave.
* Flexible Time Off
* HSA Matching Program
* 401K Matching Program
* Career Development Programs
* Active ERG Teams, Communities and Education
* Q2 Community and Philanthropy Programs
* Our You Earned it! Employee Rewards & Recognition Program:
These are points given between any employee recognizing great work or collaboration. The points are redeemed for products, or converted into cash donations for various charities of choice,. They can also be donated to our employee compassion fund. (See below)
* Q2 Employee Compassion Fund - Our employees donate to this fund, which is established for Q2 employees who may need short term assistance.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Want to know more about our authentic culture and work environment?
Check us out at: https://www.q2.com/culture and explore jobs today.
We'd love you to join our super hero "Circle of Awesomeness" and be part of #Q2Peeps today!

Q2 hosts various employee recognition events, philanthropic activities and our communities events, as part of our mission to build stronger more diverse communities:
* Dodgeball for Charity! (We raised $102K- last year!)
* Q2 Spark (Part of our mission to support our communities, and the communities of our customers!)
* Q2 Philanthropy Fund! We have partnered with Austin Community Foundation to make it easier and more accessible for non-profit organizations to apply for grants from Q2, as part of our community support mission.
(Check out the Q2 Stadium Dreamstarter Program!)
* Annual Employee Appreciation Day!
* Our Annual Circle of Awesomeness Celebration (A full day's celebration of employee recognition for outstanding achievements!)

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