Product Manager- SOAR (Massachusetts) at Rapid7

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Product Manager, SOARLocation: Remote (R7 Office Preferred), United StatesAbout the Role

Rapid7 is looking for a customer-focused, detail-oriented, data-driven product manager to join our SOAR team and lead our strategic integration and ecosystem efforts. The ecosystem is the cornerstone of any SOAR technology and delivering valuable content to our customers is of paramount focus. This individual will be responsible for planning, prioritizing and executing on delivering the on key use cases that can accelerate a customer’s security operations and help them gain extreme efficiencies by leveraging third party technologies and automation workflows.

As a Product Manager in the Security Orchestration, Automation, and Response (SOAR) space, you’ll be joining a high-performing, innovative team of designers, engineers, product managers, and customer-facing leaders. Our mission is to make automation accessible to close the security achievement gap and calm the chaos in the IT/Security industry. 

On a day-to-day basis, you’ll be working closely with our customers and engineering development teams to understand, design, and deliver new integrations and automation workflows.

  • Collect integration requests from customers, technology partners, and internal teams

  • Engage with users and engineers to deeply understand integrations use cases and clearly define the desired outcomes

  • Prioritize development efforts to maximize impact among new and existing customers

  • Coordinate integrations development efforts with go-to-market teams to deliver valuable integrations content effectively

  • Validate adoption and efficacy of integrations with data-driven analysis

  • Communicate the status of the integrations backlog, WIP, and go-to-market efforts throughout the business

Previous experience as a product manager, product engineer or both is highly valued, but if you have strong cybersecurity domain knowledge (having previously worked as a security practitioner, technical account manager, sales engineer, or similar role), experience in the software industry, AND you are well organized, extremely customer driven, and really looking for a challenge as you grow to the next level -- this might be the perfect role for you.

  • 3+ years of experience as a product manager of a software product with platform or integrations experience

  • BS or BA degree or equivalent work experience (computer science background is a plus)

  • Highly organized, detail-oriented, and deadline-focused to create, manage, and drive the product roadmap.

  • Strong understanding of API fundamentals 

  • Strong analytical and decision-making skills to prioritize activities, issues, and business use in a fast-moving continuous delivery environment

  • Strong presentation and communication skills to drive team alignment and build cross-functional relationships.

  • Some travel may be required to Rapid7 offices to work with UX, Dev, and Security Practitioner partners, as well as some industry conferences.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
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    • WordpressCMS
    • SalesforceCRM


Rapid7 is conveniently located in downtown Austin, with plenty of restaurants, bars, and public transport close by.

An Insider's view of Rapid7

What’s the vibe like in the office?

It has all the perks of a startup but well structured, goal driven, and supported growth as an employee from start to finish. Several places to relax or wind down after a call, and working in one of the most iconic buildings downtown. Welcome to the Austin office!


Customer Success Representative

What are some things you learned at the company?

It’s not just the customer who benefits from the culture of compassion. Internally, Rapid7 employees look out for each other and work together to solve problems. Oftentimes, this ends up helping all parties.


Senior Manager, Customer Success Management

What are Rapid7 Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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