Product Manager, Subscriptions

| Austin
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CLEAR’s mission is to strengthen security and create frictionless experiences for consumers. We believe you are you and by using your biometrics - your fingerprints, eyes, and face - we keep you moving. Imagine a world where you can do virtually everything you need to – breeze through the airport, buy a beer at the game, check-in at the doctor’s office, access your office building, and more – without ever pulling out your wallet or phone. Now in 60+ airports and other venues nationwide, you are your ID, credit card, ticket, reservation and more with CLEAR.

We’re defining and leading an entirely new industry, obsessing over our customers, and investing in great people to lead the way. Recently named on CNBC’s Disruptor 50 List and winner of the SXSW Interactive Innovation Award, we're working tirelessly to create frictionless customer experiences for our 4+ million members across the country.


The Product Manager, Subscriptions & Billing role leads CLEAR’s efforts to deliver subscription features to new and existing members. This position works in close collaboration with Business and Engineering teams to identify improvements in how we offer CLEAR’s paid products, from promotions and pricing to renewals and reactivations.


What You Will Do:

  • Define CLEAR’s product strategy and roadmap for subscriptions and billing, in collaboration with Finance, Marketing and Engineering teams
  • Drive alignment with internal stakeholders on the prioritization of key projects
  • Manage partner relationships with third-party technologies that help power CLEAR’s subscription offerings
  • Drive higher membership revenue by identify billing improvements, in collaboration with Finance team
  • Define and build internal tools that support promotional offerings, pricing tiers and accounting workflows

Who You Are:

  • 5+ years of product management experience, preferably in roles related to subscriptions, payments, ecommerce, FinTech or similar
  • Strong understanding of finance and accounting concepts, e.g. revenue recognition, cash flow, chargebacks, etc.
  • Demonstrated track record building stakeholder relationships through outstanding communications and collaboration skills
  • Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike
  • Growth mindset: self-aware of strengths and areas to develop
  • Knowledge of payments space is a plus
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

We're in a fabulous co-working space that has a ton of perks + community support! Huge plus: dog friendly + community networking events + happy hours!

An Insider's view of CLEAR

What projects are you most excited about?

Everyday I get to work on products that give time back to our customers; we leverage biometrics to let you be you so there’s less time spent in line. And as the technologies we use at Clear become more ubiquitous, we are on the forefront of ensuring the safety of our customers’ data and quality of their experience at every turn.

Kerry

Full Stack Engineer

How has your career grown since starting at the company?

Since joining CLEAR in 2014, I have had several opportunities to take on new and expanded responsibilities, often because I spotted opportunity and raised my hand to take it on as the company’s needs have evolved along with its growth.

Leah

Chief of Staff

What kinds of technical challenges do you and your team face?

We constantly fight tech debt and have the buy-in from management and business to spend 25% of effort each sprint addressing tech debt. We call it the sustainability budget. This ensures the code is well designed, maintained and fun to work with. You'll do the best work of your career.

Dee

Senior Director, Engineering

What are CLEAR Perks + Benefits

CLEAR Benefits Overview

As a customer-centric culture, our goals are driven by anticipating and solving for our customers’ needs. Considering our team members are the ones who make it happen every day, we are equally focused on our team members’ needs. We believe that leading a full life is the key to happiness and success.

Culture
Daily stand up
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
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