Product Manager, Training Technology at Atlassian

| Austin
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Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.
Atlassian University engages our customers and partners through Training Technology products with the mission to help them develop new skills, improve their team’s work, and advance their professional careers. We’re excited to take our Training offerings to the next level by expanding our training content, delivery, and Marketplace app. Success will be determined by an unparalleled customer journey from awareness, through engagement, and ultimately building customer champions.
We’re seeking a motivated and experienced Product Manager to manage our upcoming education products throughout their Product Lifecycles, which includes gathering and prioritizing product and customer requirements, defining the product vision, and working closely with our Atlassian University product teams to deliver winning products. You’ll also work closely with go-to-market teams and support to understand the full customer journey and drive customer satisfaction goals.

You will:

  • Work closely with University line of business leaders to define the product strategy and roadmaps
  • Get us on the right track for all our products (App, Content, Rewards)
  • Gather and prioritize customer requirements (via customer focus groups, surveys, A/B testing, interviews)
  • Define and iterate on the end to end customer journey through their engagement lifecycle with our product suite and the broader Atlassian brand
  • Work with University team and Product Managers across other business units within Atlassian (e.g., Jira Software Cloud, Confluence Server, Data Center leads, etc.) to ideate and prioritize University product roadmaps
  • Work with product teams within University to determine product milestones, dependencies, and deliverables
  • Act as or coordinate with University Project Manager to run sprint meetings, identify blockers and help manage prioritization
  • Coordinate launch activities with Field Services marketing and other Atlassian Product Marketing Managers on campaigns and go-to-market strategies
  • Become an expert, with respect to industry trends in the educational software market

On your first day, we'll expect you to have:

  • A minimum of 5 years experience, with a mix of any or all – Product/Program/Project Management
  • Experience with customer-facing eLearning or modern training-related technologies
  • Demonstrated success defining and launching excellent products
  • Excellent written and verbal communication skills
  • Demonstrated ability to gather, refine, and test user feedback
  • Background in user experience/research for the definition of product features
  • Proven ability to influence or work with cross-functional teams without having formal authority
  • Great skills in writing product requirements and user stories
  • Scrum Master or Scrum Product Owner Certified - with experience in both roles
  • Amazing organizational skills
  • Ability to work effectively across teams

More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
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303 Colorado St , Austin, TX 78701

An Insider's view of Atlassian

What's something quirky about your company?

Atlassian creates a culture that sees and understands employees as humans. We take time to celebrate how weird we all are, and it shows in the work we do.


Product Marketing Manager

What is your vision for the company?

As the world gets eaten be software, Atlassian plays a foundational role: how do we help knowledge leaders articulate how business operates today? How do we engage 'visioneers' to help reimagine an analog process into something digital? And how do we ensure that we enable developers to be as productive and effective as possible?

Noah Wasmer

Head of Tech Teams

What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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