Product Manager
Here at Opcity, we help real estate brokers, lenders and settlement service providers serve online customers. The number of home buyers/sellers who start their process online is growing much faster than the industry as a whole. Opcity makes the real estate experience better by instantly and seamlessly matching consumers to the best agent for them, and facilitates the buying and selling process by connecting and coordinating the vital services within the home buying/selling ecosystem. Through our proprietary matching algorithm and SMS live-transfer and mobile application distribution platform, Opcity is able to instantly connect the best agent with the highest probability of conversion to the right consumer at the right time. Opcity’s matching model is based on sixteen (16) years of agent historical performance, predictive analytics, and a learning model of iterative improvement. Opcity’s network of providers, technology platform and toolkit allow Opcity to be the primary concierge for the consumer during the home buying/selling experience. This is an excellent opportunity to assist in the growth of a ground-breaking and innovative start-up!
As Product Manager, you will guide a team that is charged with delivering new products, features and functionality that not only increase the profitability of solutions offered to our customers, but also increase profitability of business operations by driving value through internally used products. You will define products and features from existing ideas, and help to develop new ideas based on your understanding of the market and of feedback from internal stake holders, customers and prospects. You must possess a unique blend of business and technical savvy; a big-picture vision, and the ability to make that vision a reality. You must enjoy spending time in the market to understand their problems, and find innovative solutions for the broader market.
You must be able to communicate with all areas of the company. You will work very closely with design and engineering to define product requirements and with marketing to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer. You will also serve as the internal and external evangelist for your product offering, working with the sales and services channels and directly with customers.
Duties & Responsibilities:
- Define high quality, simple product road maps based on team strategy and vision
- Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
- Specify market requirements for current and future products by conducting market research supported by data from conversations and usability tests with customers, prospects and internal stakeholders
- Collaborate gracefully with design, engineering, and data science teams internally and externally to deliver on the vision
- Conduct tests and experiments to validate or invalidate your assumptions and hypotheses
- Apply and execute design-thinking methodologies in a continuous delivery development process
What We Like to See / Measures of Success:
- Vision - You have an eye for great products, and advocate for new features with quantitative and qualitative reasoning
- Customer Focus - You comprehend and advocate for the product and our customer's needs; you bring strong customer empathy and experience driving product direction and execution based on customer needs
- Decisive - You can translate ambiguous or conflicting inputs into solid action plans and precise requirements
- Communication Skills - Clear, concise written and verbal communication skills; experience crafting epics, user stories, and tasks
- Planning - Lead cross-functional participation in planning and execution; direct product development toward the highest-ROI opportunities
- Attention to Detail - You sweat the small stuff, and you raise the team’s standards for quality and attention to detail
- Speak Design/Engineering - You speak design and can produce basic wireframes; you understand and can represent the technical implications of a product strategy
- Data-Driven - Experience with SQL and establishing metrics to guide prioritization a plus
Key Competencies
- 3+ years of product management experience at a leading technology company
- Ability to manage large, complex projects in a fast-paced environment
- Demonstrated experience in adopting product management best practices, standards and policies
- Ability to collaborate closely with design and usability to drive product enhancements
- Training in Pragmatic Marketing Product Management principles a strong plus
- Computer Science or Engineering degree or related work experience a strong plus
*No relocation is provided for this vacancy, local candidates preferred. Must be eligible to work in the U.S. for any employer. The position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, fax machines, copiers, and other office equipment. Diversity is important to us, therefore, Opcity is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Opcity will provide reasonable accommodations for otherwise qualified disabled individuals.