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Product Manager

| Austin

Modernize is seeking a talented and enthusiastic Product Manager to accelerate growth by building on the foundation of our conversion rate optimization program. The Product Manager values user experiences that are streamlined and effective, helping our audiences achieve their objectives.

In this role, you will lead a small team of designers, engineers, QA, and analysts to optimize our landing pages and user flows to help homeowners connect with contractors to complete their home improvement projects. This role will interact with the entire organization, from sales to marketing to account managers.

The right candidate is passionate about the power of data, embraces the changes in the world around us and understands that our success comes from helping others succeed. You are a change manager always happy to educate others on the value of your ideas and great user experiences.

What you'll do:

  • Establish testing standards and processes to improve conversion rate, volume and quality, and overall experience for contractors and homeowners

  • Identify opportunities to improve conversion rates, lead quality, and user experience

  • Detailed conception and specification, including cost-benefit-calculation, of new features and functionalities as well as ensuring timely implementation, quality, and performance

  • Facilitate the creation of prototypes, interactive mock-ups, and full pixel-perfect designs of user workflows and landing pages for multiple screen sizes

  • Understand the profile metrics you have access to and what can be customized to make for a better user experience and conversion.

  • Collaborate with product and engineering throughout the development lifecycle to deliver iterations that meet the highest quality bar

  • Analyze funnels across Organic, Paid Search, Affiliate, and Native Advertising campaigns with multi-million dollar budgets

  • Develop a pipeline of test ideas with clear hypotheses, estimated cost / benefit and prioritize to build a roadmap that can be shared across the company

  • Clearly communicate priorities, decisions, and outcomes

  • Collaborate with marketing leads to develop and facilitate marketing asset pipeline.

What you need:

  • A proven ability to identify opportunities and to solve problems using data

  • Proven ability to optimize user experiences and conversion funnels

  • Solid understanding of, or desire to learn, user-centered design principles, UX research methodologies and interactive design patterns related to web and mobile design

  • A strong understanding of statistics; the ability to separate causation from correlation

  • Experience launching and analyzing concurrent high-volume A/B tests across a variety of channels

  • Experience in agile and / or kanban methodology

  • Proficient with design, testing and analytics tools, including:

  • VWO, Optimizely, Adobe Test & Target

  • Google Analytics, Heap Analytics, Adobe Analytics

  • Invision

  • QlikView, Tableau, Google Data Studio

Nice to haves:

  • Experience with front-end development, including HTML, CSS, and Javascript

  • Experience with design software like Sketch and Photoshop

  • SQL experience and the ability to run ad-hoc data analysis

Who you are:
  • Ability to prioritize and manage workload to make the best use of time

  • Passion for digital products - be able to talk about your favorite websites or apps in detail, why you love and what you think works or doesn’t

  • Ability to strike the right balance between being pragmatic and paying attention to detail

  • Desire to listen to feedback and use constructive criticism to improve outcomes

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • HTMLLanguages
    • CSSLanguages
    • SASSLanguages
    • jQueryLibraries
    • PreactLibraries
    • VueJSLibraries
    • HadoopFrameworks
    • LaravelFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • EloquaEmail
    • MarketoLead Gen

Location

We are located in the heart of downtown Austin, right up the street from the capital with a rooftop patio overlooking Congress Ave.

An Insider's view of Modernize

What's something quirky about your company?

One of our core values is "Authentic, fun, and a little weird". Our employees here at Modernize are celebrated for their diverse backgrounds and experiences that make them each uniquely valuable to our company as a whole.

Christina Wells

Director of People Operations

What does your typical day look like?

Getting the opportunity to work on strategic projects and build projects from scratch. It's always really exciting when your executive team puts that level of faith in you to work a project from nothing to something very impactful to the business.

Ryan DuCharme

Enterprise Sales Director

How has your career grown since starting at the company?

Modernize gives all employees an opportunity to develop and grow at a pace that suits them while encouraging us to design our own path. I was hired as an Account Manager and showed interest in wanting to learn more on the marketing side, so they created a role for me and helped with the transition. A year later I couldn't be happier.

Barry James

Email Marketing Associate

How do you make yourself accessible to the rest of the team?

I foster an open environment where both problems and solutions can be openly discussed. I embrace a management philosophy called Radical Candor which encourages the team to care personally and challenge directly. By putting Radical Candor at the forefront of our team culture, we bypass non-productive behavior while focusing on growing Modernize.

Alan Godfrey

EVP Corporate Development/Customer Success

What’s the vibe like in the office?

It’s easy to cite that Modernize is stellar for our puppy policy, catered lunches, and unlimited PTO, but it is our culture that truly sets Modernize apart. Employees are thoughtfully set up to thrive and grow in our creative, collaborative, quirky community.

Cassie Morrien

Senior Content Strategist

What are Modernize Perks + Benefits

Modernize Benefits Overview

The Modernize family is aware of just how much value each of our employees brings to our company. Because of this, we want to take care of our employees in return. We offer a plethora of perks and benefits to not only ensure our employees feel taken care of but also to create a fun and dynamic work environment that keeps them excited to come to work every day!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Eligible employees get 4 weeks of paid sabbatical after their first 10 years of working at the company.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Catered lunches 3 times/week
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
$100 tax free monthly parking stipend
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Flexible Open PTO. FREE Food! Kegs on Every Floor. Catered Lunch 3 times/week. Flexible Hours. Company outings & Family Events. Full Shower Facilities. Career Development Focused.

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