Product Manager

| Austin
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About Us 

Shipwell is fundamentally changing the shipping and logistics industry by building a connected platform that provides solutions for your entire supply chain. We are streamlining the way shippers, 3PLs, and carriers have operated for decades using ground-breaking technology to provide automation and workflow solutions in an established industry that comprises over 5% GDP. Shipwell created the first truly connected digital supply chain platform that provides real-time connectivity, visibility, automation, and bullet-proof APIs. We are a Series B startup that is backed by world-class investors, such as First Round Capital, Fifth Wall, and Georgian Partners.

Our Culture

Shipwell is a fast-paced, high-energy start-up that strives to build the future of shipping every day. Diversity of thought and cross-department collaboration is very important to us. We deliver open, honest, careful communication and work as hard as we play. We create & deliver solutions that are revolutionizing the industry, which brings excitement and purpose to our work. If you are looking for a place that will help you tap into your best work-self and give you hands-on experience building something big, then we invite you to come and build the future of shipping with us!

Product Manager

The Product Manager at Shipwell will be a strong customer-focused innovator looking for an opportunity to automate and simplify a highly fragmented and antiquated industry. In this role, you will gain an intimate knowledge of our shipper, 3PL/broker, and carrier customers and their processes. You will assess their needs and provide opportunities and solutions to them by incorporating relevant features into our product. You will own the “whole product” - running backlogs, building requirements and taking features from ideation to release - and be ultimately responsible for the success of our SaaS freight platform. Quality, speed, and simplicity are paramount to the role with a focus on integrating with enterprise customers’ warehouses and internal processes.

What you'll do when you get here:
  •  Work closely with our customers to understand their needs and opportunities
  • Consume a significant volume of input from various sources (often contradictory) and make effective decisions when implementing new product features
  • Define and communicate detailed functional requirements to design and engineering teams
  • Work closely with customers, stakeholders, design, and engineering teams to build prototypes, get feedback, and refine requirements and user stories
  • Think through complex product use cases and clearly communicate with the engineering team
  • Prioritize products based on business impact and available resources
  • Analyze the results of a launch and create the plan to iterate and build new features
  • Proactively fill communication gaps amongst all team members
  • Contribute to technical conversations around deadlines and engineering solutions
  • Drive product research priorities for the research team
  • Make magic out of the complicated and antiquated freight industry through an intense focus on simplification
  • Promote a culture of innovation, collaboration, and customer-facing experimentation
What you need to have:
  • 3+ years of relevant experience in Product Management
  • Track record of successfully building complex software products with a wide range of users’ technical abilities
  • Highly resourceful individual - able to overcome obstacles with resilience, creativity, and grit.
  • Experience communicating technical concepts to a non-technical audience
  • Technical expertise and the ability to question, understand, and challenge software implementation decisions and priorities
  • Passionate curiosity to learn and adapt to dynamic research, development, and industry knowledge
  • A bold and optimistic personality: We’re coming to work every day challenging the status quo, and we’re looking for people comfortable enough to ask bold, quirky questions, along with the mental resilience to know we’re just at the start of a long journey.
  • A self-confidence and passion required to get things done in difficult times and find creative solutions to problems.
What we offer:
  • Corporate headquarters in sunny Austin, TX
  • Incredible growth opportunity at one of the fastest growing companies in Austin
  • The kitchen is fully stocked with local coffee, drinks, and snacks
  • Company sponsored healthcare insurance and dental insurance
  • Team building events and office competitions
  • Receive an elite technology package to include a brand new MacBook Pro!
  • Competitive salary
  • Opportunity to put your thumbprint on a high-growth company in the early stages
  • An open work environment where everyone, even the new folks, has a voice
 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
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    • PythonLanguages
    • RLanguages
    • SqlLanguages
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    • MongoDBDatabases
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    • CSSDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • Team GanttManagement
    • WordpressCMS
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    • HubSpotCRM

Location

Shipwell is located downtown, in the heart of Austin where plenty of trendy bars, restaurants, and shops are located within walking distance!

An Insider's view of Shipwell

What are some social events your company does?

Shipwell assumes you know how to do your job; outside of core office hours, you are allowed to set your own in-office times. Working from home to deal with a delivery or appointment is a simple notice to a manager, and you're encouraged to make use of the unlimited PTO!

David

Backend Engineer

What's the biggest problem your team is solving?

How a freight brokerage frees up cumbersome processes using technology! We strive to answer this question so people on the front lines can do more of what they do best. Our teams are the heaviest users and biggest advocates of Shipwell’s platform because it directly solves our industry-specific needs.

Andy

Carrier Compliance & Analytics Lead

What makes someone successful on your team?

What makes the team members on my teams successful is their ability to come in everyday with an amazing attitude, effort, and working together as a team!

Taryn

Enterprise Carrier Sales Manager

How do your team's ideas influence the company's direction?

Everyone on the team shows up with a unique perspective. We don't train people to be sales robots because sometimes new ideas can drastically improve how the entire team operates. That sort of ingenuity influences our entire company.

Laurel

Customer Operations Manager

How do you collaborate with other teams in the company?

Being a data scientist I spend about 50% of my time with stakeholders, customers, sales representatives, & the carrier success team, to understand how they work and how we can help them. One of the most important lessons I have learnt at Shipwell is that listening is key!

Anna

Associate Data Scientist

What are Shipwell Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes mariocart.
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Monday. Employees get free lunch on Friday.
Happy Hours
Parking
We offer employees Paid on-site garage parking, A parking subsidy.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications
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