Product Manager

| Austin

Product ManagerABOUT US

At Shipwell, we believe every business should be able to deliver customer delight through seamless freight shipping, just like Amazon. Freight is a complex world that Shipwell is making easier for shippers, carriers, and third-party logistics companies. We work with thousands of shippers and carriers to solve their biggest freight challenges with an unmatched technology platform leveraging smart automation and a team of freight professionals. Shipwell is turning the supply chain industry on its head and advancing the way freight has been operating for centuries. Backed by the best investors in Silicon Valley and Austin, Shipwell is poised to dominate freight tech with a fast-paced and gritty startup mentality. Join us, get in on the ground floor of a future Fortune 500 company, and be a part of the future of freight!


Product Manager

The Product Manager at Shipwell will be a strong customer-focused innovator looking for an opportunity to automate and simplify a highly fragmented and antiquated industry. In this role, you will gain an intimate knowledge of our shipper, 3PL/broker, and carrier customers and their processes. You will assess their needs and provide opportunities and solutions to them by incorporating relevant features into our product. You will own the “whole product” - running backlogs, building requirements and taking features from ideation to release - and be ultimately responsible for the success of our SaaS freight platform. Quality, speed, and simplicity are paramount to the role with a focus on integrating with enterprise customers’ warehouses and internal processes.


WHAT YOU WILL DO WHEN YOU GET HERE


  • Work closely with our customers to understand their needs and opportunities
  • Consume a significant volume of input from various sources (often contradictory) and make effective decisions when implementing new product features
  • Define and communicate detailed functional requirements to design and engineering teams
  • Work closely with customers, stakeholders, design, and engineering teams to build prototypes, get feedback, and refine requirements and user stories
  • Think through complex product use cases and clearly communicate with the engineering team
  • Prioritize products based on business impact and available resources
  • Analyze the results of a launch and create the plan to iterate and build new features
  • Proactively fill communication gaps amongst all team members
  • Contribute to technical conversations around deadlines and engineering solutions
  • Drive product research priorities for the research team
  • Make magic out of the complicated and antiquated freight industry through an intense focus on simplification
  • Promote a culture of innovation, collaboration, and customer-facing experimentation


WHAT YOU NEED TO HAVE

  • 3+ years of relevant experience in Product Management
  • Track record of successfully building complex software products with a wide range of users’ technical abilities
  • Highly resourceful individual - able to overcome obstacles with resilience, creativity, and grit.
  • Experience communicating technical concepts to a non-technical audience
  • Technical expertise and the ability to question, understand, and challenge software implementation decisions and priorities
  • Passionate curiosity to learn and adapt to dynamic research, development, and industry knowledge
  • A bold and optimistic personality: We’re coming to work every day challenging the status quo, and we’re looking for people comfortable enough to ask bold, quirky questions, along with the mental resilience to know we’re just at the start of a long journey.
  • A self-confidence and passion required to get things done in difficult times and find creative solutions to problems.


WHY SHIPWELL?

  • Corporate headquarters in sunny Austin, TX
  • Incredible growth opportunity at one of the fastest growing companies in Austin
  • The kitchen is fully stocked with local coffee, drinks, and snacks
  • Company sponsored healthcare insurance and dental insurance
  • Team building events and office competitions
  • Receive an elite technology package to include a brand new MacBook Pro!
  • Competitive salary
  • Opportunity to put your thumbprint on a high-growth company in the early stages
  • An open work environment where everyone, even the new folks, has a voice

View all our open positions at www.shipwell.com/careers

We’ve announced our Series A financing round! Read more on TechCrunch.

Shipwell is an equal opportunity employer. In keeping with the values of Shipwell, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We have pledged to create a diverse and culturally strong company and environment.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • CSSDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • Team GanttManagement
    • WordpressCMS
    • Google AnalyticsCMS
    • HubSpotCRM

Location

Shipwell is located downtown, in the heart of Austin where plenty of trendy bars, restaurants, and shops are located within walking distance!

An Insider's view of Shipwell

What’s the vibe like in the office?

The office has a killer view of the Texas Capitol building that never gets old. Our space is open-concept so that teams can collaborate on the fly and get things done quicker.

Avery Knutson

Business Development

What's the biggest problem your team is solving?

Freight is fragmented, complicated, and opaque. Many parties in our industry rely on spreadsheets and antiquated methods to run their supply chain. Our goal is to bring shippers, 3PLs, and carriers into the future and add transparency with a smart, automated, and simple solution built with layers of sophistication and machine learning.

Erin Well

Senior Marketing Manager

How does the company support your career growth?

Shipwell supports our career goals by providing many opportunities to drive impact in every department. There are so many projects, initiatives, and OKRs for each team that individual contributions and team collaboration lead to massive impact and success for the company.

Kendal Lackey

People Operations Specialist

How do your team's ideas influence the company's direction?

Everyone on the team shows up with a unique perspective. We don't train people to be sales robots because sometimes new ideas can drastically improve how the entire team operates. That sort of ingenuity influences our entire company.

Laurel Roberts

Customer Operations Manager

What kinds of technical challenges do you and your team face?

As Shipwell seeks to move the industry forward, we often build the bridge between archaic systems and powerful modern technology. It can be challenging to implement these bridge solutions, but we see immediate benefits for our customers in cost-savings and efficiency when they use what we've built. That impact keeps our team focused and motivated.

Steve Chronister

Frontend Engineer

What are Shipwell Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Team based strategic planning
Group brainstorming sessions
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes mariocart.
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Monday. Employees get free lunch on Friday.
Happy Hours
Parking
We offer employees Paid on-site garage parking, A parking subsidy.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications
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