Do you want to work hard alongside smart and talented product managers, engineers, and designers every day? Do you excel when you are smack in the middle of a challenging project, thrive when things get complex, and yawn when you don’t have a hard problem to solve?  Do you take pride in your ability to create products that deliver real customer value? Do you have a way of seeing problems in a way that others don’t? 

If yes, then join our team as we build awesome software for schools. Our team is the perfect blend of the stability of a larger company with the agility and speed of a startup. 

At Lightspeed Systems we are on a mission to create a safe digital space for students to learn and thrive in. We do this by giving IT teams and educators the tools to easily manage technology, so they can focus on their most meaningful work.   

At Lightspeed, our Product Managers are responsible for driving product initiatives from inception through execution. Working with your lean product and agile development toolkit, you’ll work with stakeholders and customers to define product strategy, create roadmaps, and then work with the development team to iteratively build and launch features and products. 

You must possess a unique blend of business and technical sophistication; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time understanding the industry to empathize with the customers and their problems, and then relish the ability to translate you concept into working software.   

We are looking for Product Managers to work on Lightspeed Alert, and Lightspeed MDM. Alert product helps to monitor the well-being of students and to provide alerts for school staff to follow up on any concerning behavior. MDM (Mobile Device Management) provides IT teams a vital tool for managing their mobile devices. With it they can easily manage their entire fleet of devices remotely.  

ABOUT THE ROLE 

• Manage the entire product line life cycle from strategic planning to tactical activities 
• Practice lean product development methodologies, working through experiments, interacting with customers, and focusing on achieving measurable goals 
• Define the roadmap for your product 
• Be able to communicate work in progress effectively to all internal stakeholders (product, marketing, sales, support, leadership, development) to ensure clear alignment and prioritization 
• Act as the product owner during agile development 
• Conduct refinement meetings on stories with the development team 
• Maintain a relevant and well prioritized backlog, supported by user storyboards, acceptance criteria and other artifacts needed by development teams.  
• Keep bugs to a minimum and properly manage bug fixes when they crop up 
• Articulate communicator both verbally and in writing.  
• Outstanding organizational and analytical skills.  

ABOUT YOU – KNOWLEDGE, SKILLS & ABILITIES  

• Have a growth mindset and know what a growth mindset is.
• Are always flexible and adaptable as you go in and out of full autonomy and then into deep collaboration. 
• Relish the opportunity to be an integral part of a team, but also like to roll your sleeves up and do the daily work of building something great. 
• Are a master of agile and scrum methodologies, able to help coach your fellow team members.
• Can make quick work of requirements and are a master epic and story author.
• Can conduct user story mapping sessions in your sleep.
• Ability to think holistically, in a design thinking and lean fashion, with a sharp eye for detail and consistency. 
• Thoroughly believes that the devil is in the details and is confident they can get those details right. 
• Are technologically savvy and can understand sophisticated networking concepts with ease.
• Are obsessed with empathizing with and understanding the customer. 
• Can manage and prioritize multiple projects simultaneously, from concepts to deliverables. 
• Comfortable with feedback and adapts quickly to changing information.
• Experience working in a deadline-driven atmosphere.
• Have a proven track record of delivering quality products and features under all circumstances, whether you had 5 months, or 5 days to accomplish the goal. 
• Understand how to juggle multiple stakeholder perspectives and personalities with grace and skill
• Make everyone feel heard and understood
• A compelling and unique point of view.  

NEED TO HAVE  

• 3+ years experience in a product role such as a Business Analyst, Product Owner, Technical Product Manager, or Product Manager.
• Experience in an agile environment
• BA/BS  

PREFERRED (for Alert Product Manager) 

• Experience with ML/AI
• Background in counseling, psychology, or mental health profession/market 

PREFERRED (for MDD Product Manager) 

• Experience with Apple within the context of your previous jobs
• Experience with Mobile Device Management 

NICE TO HAVE 

• Scrum Certified Product Owner (Extra points for multiple/advanced certifications)
• SAAS experience
• Education experience
• Experience at a company in their growth phase
• Background as a developer
• B2B Product experience 
• Lean experience
• Experience with ML/AI
• Background in counseling, psychology, or mental health 

About Us:

Education is undergoing a technology revolution with new devices and tools being added to the classroom every day and IT departments are responsible for keeping all this technology managed, safe and working. That is where we come in! Lightspeed Systems, ed-tech provider and leader in K-12 device filtering for almost 20 years, partners with schools to make learning safe, managed and mobile. Learn more at www.lightspeedsystems.com.