Product Manager

| Austin | Remote
Company Description

Living Security helps organizations protect their sensitive data by reducing their #1 cybersecurity risk, human error. WE BELIEVE in security for the sake of the person. Computers will always augment human judgment, not the other way around. WE CREATE intelligence-driven security learning content that trains users to identify and react to current and emerging threats. WE DELIVER a meaningful experience, grounded in behavioral science, that is easy to understand and hard to forget.

We are a fast-growing, venture-funded startup. While we take our mission seriously, we have a lot of fun while executing! We deliver cybersecurity training to the Global 2000 through fun and engaging experiences through our gamified training platform. Half of our customers are in the Fortune 500.

Job Description

  • Work closely with a team of engineers, designers, and content creators, executing on the end-to-end delivery of crucial features and initiatives.
  • Talk to customers, attend your team stand-ups, train internal teams, and give demos of your product.
  • Own a product backlog and align with sales, SME’s, client success, and executives on roadmap planning and prioritization.
  • Lead a team to discover the problems and challenges users face and evaluate potential solutions for these specific problems.
  • Iterate on designs with clients and UX designers until you’ve arrived at an elegant consumer-grade solution that provides value for customers and that users enjoy.
  • Write clear and concise requirements, user stories, and acceptance criteria so that engineers can unambiguously build the perfect product or feature.
  • Determine the scope of feature sets and coordinate build schedules with engineering teams.
  • Own the successful rollout of new products and key features, including gathering feedback from early customers to validating the value of new releases, to delivering artifacts that marketing and sales require to promote and sell the product.
  • Monitor the use and adoption of new and existing product features looking for ways to improve the user experience.
  • Assist sales in the response to customer requests for proposals (RFP).

Qualifications

  • 3+ years of software product management experience.
  • A deep experience conceiving, building, and shipping successful SaaS products and features in an “agile-ish” development organization.
  • The ability to think big and small. You are comfortable discussing strategy and long-term vision with executives, but also able to dive into the details when designing a particular interaction.
  • Strong written and verbal communication at every level - to users, within the company, within your team.
  • The ability to diagram user-to-object interaction models in order to understand user workflows and prioritize pain points.
  • Strong project management and organizational skills with an ability to prioritize amongst competing opportunities and articulate decisions and tradeoffs.
  • Works autonomously and independently without direct instructions from engineers and leadership.
  • Uses tools like JIRA and Confluence to document requirements, track projects, and organize workloads.
  • A high level of curiosity and a desire to solve problems

Additional Information

Our Dream Candidate

Our dream candidate has the hunger to achieve something great. You'll join a startup experiencing rapid growth near the start of it all. You'll get as much out of the experience as you put into it. We want someone who will do whatever it takes - not just to help Living Security fix security awareness, but because you are in a hurry to have an impact.

We offer:

  • Responsible PTO policy
  • Flex-time
  • Paid Holidays
  • Health Insurance
  • 401(K)

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • SpringFrameworks
    • HubSpotCRM
    • SalesforceCRM

Location

3595 RR 620S Suite 150, Austin, TX 78738

What are Living Security Perks + Benefits

Culture
Volunteer in local community
One example of giving back to the community since COVID is through our Family First initiative to provide free tools, content and resources – for families, to help keep kids safe online.
Friends outside of work
Eat lunch together
Intracompany committees
Employees are encouraged to collaborate across departments. This is especially true with our newly formed Culture Team and various slack channels for everything from fitness, to pets, to books.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
The leadership team at Living Security is a reflection of the employees. The team is committed improving diversity and inclusion practices for all employees for the moment a position is posted.
Unconscious bias training
Several employees have gone through unconscious bias training and the company is committed to company-wide training in 2021.
Diversity Employee Resource Groups
We have recently established a culture and inclusion team. We are currently mapping out our four areas of impact for the company - giving, engagement, L & D, and team building.
Hiring Practices that Promote Diversity
We are currently improving our hiring practices to further promote diversity. For example: metrics, where we post positions, language in posting, and unconscious biases training.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to $2,750 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Starting in Jan 2021, Living Security will be offering a 401(K) retirement plan.
Company Equity
Employee Stock Purchase Plan
Qualified employees are offered stock options at the strike point.
Performance Bonus
Qualified employees can receive a performance bonus.
Child Care & Parental Leave Benefits
Child Care Benefits
The company started providing a dependent care reimbursement when Shelter In Place went into effect in March.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Currently the entire company is remote, except for those who choose or need to be in the office. We are exploring a remote work program for 2021.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Paid sick days would fall under our unlimited PTO.
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Lunch'n learns are starting in Jan and will be once per month. Topics will include 401(K) and financial sustainability, Courage Conversations, Leadership training, personal branding, and more.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Living Security is doubling in size (rapid growth) and leadership is committed to improving with company's perks with this growth.

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