Product Manager

| Austin
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If you read the below description and feel this position excites you, but your experience does not add up 100%, we encourage you to still apply and tell us why! We look forward to learning what makes you passionate and purposeful. 


Do you find yourself staring at a complex world and identifying problems to engineer away? Are you passionate about creating great user experiences within a product? Can you take vague user problems and turn them into real plans?

Levelset is hiring a product manager who will be instrumental in guiding the design, development, and product strategy of our core product.

If you have the right stuff to join us, you'll work among passionate professionals who are disrupting a $1 Trillion industry, in a fast-paced, rapidly growing, and professionally challenging environment. The role demands great technical depth, well-honed product judgment, a strong will to fight for your product vision, sincere and impressive empathy for users who may be nothing like you, and a stubborn ability to look at how everyone else is approaching a problem and not conforming.

This role can be based in either New Orleans, LA or Austin, TX.

Responsibilities

  • Define your features using data driven processes and frameworks including things like A/B testing and customer behaviour analytics to predict solution outcomes
  • Write specs and user stories, create wireframes, prototypes, test plans, release checklists. Communicate functionality and incorporate feedback. Rinse and repeat.
  • Develop a deep understanding of Levelset’s core product and the problems it solves to drive product strategy and decisions.
  • Prioritize your work and your team’s work. Manage the backlog of features.
  • Manage the daily workflow with a team of engineers and designers. Do whatever your team needs to help them keep moving and ensure high-quality releases.
  • Create and maintain your team’s roadmap and milestones. Work with your team to estimate, implement, and build features while ensuring that you’re working on the highest priority things you can be.
  • Collaborate with sales, customer success, support, marketing, and other cross-functional teams to deeply understand our core customers’ motivations and pain points, and build the best possible product solutions for our core customers.
  • Represent your team in communication with product, engineering, and marketing leadership.
  • Ensure we ship well-crafted product at a fast pace.

What You Bring

  • Product management experience on a SaaS product (B2B preferred).
  • Proven history of shipping and managing products with cross-functional teams.
  • Experience providing customer behavior insights in a data-driven environment.
  • Experience using software to extract, analyze, organize and communicate data to support and drive decision making.
  • Previous experience shipping and iterating on successful products.
  • Outstanding communication, interpersonal, and analytical skills.
  • Strong user experience design sensibilities and a passion for making the lives of our users easier.
  • Technical abilities (HTML/CSS/PHP/SQL/APIs) are a plus.
  • Ability to work independently, communicating across multiple time zones

 

About Levelset

Levelset has been named one of the "Best Places to Work" by New Orleans CityBusiness three years in a row for our mission-driven culture and commitment to internal and external growth. Backed by venture funding, we are growing rapidly and looking for new exciting team members to add their unique talents to our mission. We empower contractors to always get what they earn, and our software platform makes lien rights, payment paperwork, and compliance in the construction industry simple and stress-free, so contractors and suppliers can get paid faster, have easier access to capital, and less surprises.

Levelset is venture-backed by Horizons Ventures, S3 Ventures, Altos Ventures, and Brick & Mortar Ventures. Levelset is headquartered in New Orleans, Louisiana, with offices in Austin, Texas, and Cairo, Egypt, and is about 200 employees strong. 


 

Why Levelset

  • We’re a rapidly growing team working on interesting and worthwhile problems
  • With a newly distributed workforce, we make engagement and employee wellness even more of a priority. We want you to love your job! 
  • We believe professional growth (i.e. building your skills) is essential. Working here provides the opportunity for increased responsibility, continuous learning, and more.
  • We have a very welcoming culture that starts at the top with our CEO.
  • Nothing is a secret here, we think honesty and transparency create a productive workplace.
  • Recognition for hard work and demonstrating our core values is important to us.

Benefits

  • Competitive health benefits, including mental, emotional, and behavioral health benefits and an easy to use Employee Assistance Program.
  • Flexible sick & personal leave policy needed for health, family, and parenting during this tough time.
  • Open vacation policy without a cap on the number of days-off. We do require employees to take a minimum of 5 days off in a row each year. 
  • Subsidized International Travel: We subsidize international travel starting at 6 months, and increasing each year
  • Equity, per company’s general stock grant plan 
  • 401k account through Betterment which allows you to seamlessly save money for retirement directly from your paycheck
  • Learning and Development Opportunities: In the spirit of our core value to Learn Enough, we offer a book reimbursement program. If you share what you learned from a book with the team, we'll reimburse you for it. We also provide ample room for learning and development opportunities through Coursera online courses, outside speakers, and opportunities to learn skills from your colleagues.

Levelset is committed to providing an environment where any and all people feel welcome, respected, and free to be their authentic selves. We welcome applicants of all gender identities, sexual orientation, educational background, religion, ethnicities, veteran status, and citizenships.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SymfonyFrameworks
    • ZendFrameworks
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • Neo4jDatabases
    • RedisDatabases
    • SQLiteDatabases

An Insider's view of Levelset

How do you make yourself accessible to the rest of the team?

I love the connection I have with team members across all offices and teams. I make myself available over Zoom and Slack on a regular basis and try to meet with folks when I’m in our offices. This is important to me because our people are investing in us just as much as we’re investing in them.

Gretchen Lynn Riedel

Vice President of Customer Experience

What are Levelset Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
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