Product Manager at WP Engine

| Austin
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It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Since launching in 2010, WP Engine has become the world’s leading WordPress Digital Experience Platform (DXP), now with over 100,000 customers in 140 countries. We’re proud of the technology and service we offer our customers that move their businesses forward faster. At WP Engine, we strive to do the best work of our careers and feel empowered to do what is right for our customers. We love investing in employee success and uncovering opportunities for you, the best, to get better. 99 percent of employees believe you’re made to feel welcome at WP Engine. Be you. Be here.

We are seeking a Technical Product Manager to join the Product Development Team! Do you have hands-on experience in defining and building products on SaaS, PaaS, or IaaS platforms and/or experience building enterprise applications? In this role, you will have the autonomy to define, develop and track success of high-value features across our customers. As a Product Manager, you will be responsible for guiding discovery and research initiatives to identify impactful and effortless solutions for existing and new cloud offerings. The ideal candidate will possess a blend of business and technical savvy, a big-picture vision, and the commitment to make that vision a reality.

What's cool about this job.

In this role, you will help define and build customer-inspired capabilities which drive adoption of our core product - our managed WordPress platform. With your expertise, you will drive continuous advancements and improvements through our product strategy, business proposition and technical direction. You will help us seek and implement new ways to deliver a comprehensive managed WordPress platform, while improving the reliability, scalability, and performance of our Platform.

The day to day
  • Own the product experience within our core WordPress platform

  • Develop a strategy and translate it into creative, high quality, features and initiatives.

  • Use data to develop deep insights into our customer behavior and customer needs within our platform.

  • Partner with other cross-functional leaders to set prices and focus our investments in the right areas.

  • Work closely with the engineering teams to design, schedule and deliver in an agile environment.

  • Track product success through identification and implementation of

  • Work with our Customer Experience (CX) organization to enable customers with new features and capabilities

  • Work alongside Program Management to define and deliver the right priorities. Set clear expectations on projects, product launches and coordinated release plans.

  • Groom and prioritize your product backlog effectively by leading negotiation and trade-off discussions with key partners.

  • Use data to develop high-quality insights into our customer’s user experience

  • Hold an uncanny ability to build trust and rapport with internal and external partners.

  • Write user-stories, with thoughtful acceptance criteria, that can be translated into engineering features.

Minimum qualifications:

  • Bachelor degree and/or equivalent experience in a field with a strong emphasis on technology (Computer Science, Engineering, Information Technology, Analytics, Mathematics and/or Business).

  • 4+ years of experience in the technology industry in engineering and/or Product Management teams.

  • Technical background, preferably with SaaS, PaaS, IaaS, or similar technologies.

  • Understanding of software development platforms, web platforms, databases and/or software-defined infrastructure.

  • Demonstrated knowledge and experience in software implementation life-cycle (Agile, Iterative and Incremental, Waterfall etc.)

  • Basic Excel or SQL operations and analysis with large-scale datasets.

  • Ability to communicate software product features, technical designs, and product strategy effectively to both technical and non-technical teams.

  • High attention to detail and experience leading multiple, contending priorities simultaneously.

  • History of teamwork and willingness to roll up one's sleeves to push things over the finish line!

The perks and benefits:
  • Stock Options (Every employee is an owner in the company)

  • Health Benefits (100% Paid Employee Medical, Dental, and Vision)

  • Fertility Benefits (IVF/Fertility drug coverage)

  • 401(k) Retirement Savings Plan with a match

  • Life and Disability Insurance 

  • Paid Family and Caregiver’s Leave

  • Employee Assistance Program

  • Generous Vacation Time (Who doesn’t like time off)

  • One-time $500 Home Office Stipend

  • Company Wellness Days

  • Wellness Program

At WP Engine, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law. ​

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Constant ContactEmail
    • SendGridEmail
    • MarketoLead Gen

Location

WP Engine is on the corner of 5th and Lavaca, blocks away from the Colorado River and Congress Avenue.

What are WP Engine Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

100% Employee Paid Medical, Dental, and Vision. Lunch provided Monday - Thursday. Equity - Every employee is an owner in the company. Paid downtown parking.

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