Product Manager

| Austin
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Kazoo is an all-in-one Employee Experience platform that combines recognition, performance, and engagement in one powerful solution. By bringing together Real-time Recognition & Rewards, Continuous Performance Management, and Employee Engagement Surveys, Kazoo’s employee-first solution enables companies to build purpose-driven cultures while increasing productivity, retention, and revenue. With over 600 global customers, the Kazoo platform puts actionable analytics in the hands of business leaders, connecting them to what really matters.

 

Overview of the role:

The Product Manager will be a key evangelist for their product lines – driving adoption and momentum throughout the organization and the industry. This person will play a key role in determining long-term product vision and direction, as well as serving as the ‘voice of the customer’ inside of the organization.

The role spans the entire product lifecycle and requires strategic thinking, solid business acumen, and a passion for driving cross-functional execution to ensure overall product performance and market adoption.

What awesome stuff you'll do:

This role will influence the overall product management within Kazoo, including:

  • Manage the entire product line life cycle from sunsetting legacy products to prototyping and testing new features/products and ideas. Performing market research and developing strategic solutions to ensure optimization of current portfolio on an ongoing basis
  • Develop and maintain an 12 month agile roadmap for our products to illustrate our vision and plan into the future

  • Create user stories for current and future products based on the market's problems

  • Write detailed functional specifications for both engineers and designers

  • Build a product roadmap, maintain a backlog of projects, and manage the priorities for engineers and designers

  • Define and monitor metrics where appropriate to measure the overall impact of new features

  • Planning, prioritizing and managing the development of products from conceptual stages through product life cycles to optimize revenue and meet operational, financial and corporate objectives

  • Collaborating with the Sales, CS, and Marketing teams to ensure go-to-market strategies, plans and activities are aligned with the strategic vision

  • Be willing to say "no," but come armed with an explanation that will make sense to stakeholders

  • Be ruthless in prioritization while maintaining balance with customer and stakeholder needs

  • Bring evidence-based decision-making to communication

What you'll need to be successful:

 We are looking for a critical thinker with a proven track record, a passion for product strategy, and the employee experience.

 

  • 4-6+ years relevant professional work experience

  • Bachelor’s degree completed in business or technology related program

  • Proven business, strategic marketing, & business planning skills

  • Excellent presentation and communication skills

  • Effective and creative problem solver

  • Strong team-player with proven ability to interact with and influence marketing, R&D, sales and services, as well as clients and partners

  • Experience in building and launching software applications for the On-demand or SaaS environment, preferred

  • Industry experience, preferred.

 
 
 


 

If you’ve reached this point in the job description and feel you’re still not sure if you should apply...Just do it! You may not have 100% of all those bullets listed above - and that's okay! We know there are no perfect applicants. If you’re feeling like you’re not going to fit in with our teams - that’s not okay. One of our company values is “Yes, &” - we believe in a diverse experience that allows us to build off the momentum of each other, so however you identity and whatever background you bring with you, we strongly encourage you to submit your application if this is a role you can be passionate about doing every day! 

When you work at Kazoo, we provide competitive benefits to make your life better both in and out of the office, which include: health, dental and vision insurance; open vacation policy; flexible wfh policy; 12 paid holidays; 401k program; Stocked kitchen; Mac Laptop; Transportation/Parking Stipend; Generous Parental Leave; Fertility benefits; Breast milk delivery; EAP & more!

At Kazoo, diversity and inclusion are fundamental to how we grow and operate our business. We’re building a diverse workforce that cultivates and supports all individuals. We believe a culture of equality creates a stronger work environment for all employees and that we are all accountable for encouraging and celebrating diverse voices.  Kazoo commits to promote and recognize principles of fairness, equity, and social justice in relation to, and across, intersections of race, age, color, disability, faith, religion, ancestry, national origin, citizenship, sex, sexual orientation, social class, economic class, ethnicity, gender identity, gender expression, and all other identities represented among our diverse membership.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities to apply. Kazoo is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • GraphQLLibraries
    • ExpressFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • ApolloDatabases
    • Google AnalyticsAnalytics
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesLoftCMS
    • SalesforceCRM
    • OutreachEmail
    • MarketoLead Gen

Location

206 E. 9th Street, Austin, TX 78701

An Insider's view of Kazoo

What are some social events your company does?

I have never had so much fun at company social events before coming to Kazoo. Whether it’s Halloween where we’re all dressing up and competing for the best costume, social lunches, playing trivia, or end-of-year celebration, it’s always a hoot! Getting together with my fellow KazooCrew both in and out of the office is something I look forward to.

Elle

Head of People & Talent

What projects are you most excited about?

Kazoo is at an exciting tipping point, and partnerships and integrations are key to moving the needle. Many meaningful relationships for the business have been built especially with employee engagement being so top of mind. I’m excited about 2021 as we bring the partner channel from a foundational phase to the point of opening new doors for Kazoo.

Amanda

Business Development Director

How does the company support your career growth?

Kazoo supports my career growth by providing me with the tools I need & allowing me to determine when & how to use them. By trusting that I have the best interest of both our organization and our customers in mind, I’m able to try new things, introduce new ideas & continue learning. It's that level of trust & autonomy that has allowed me to grow.

Lisa

Manager, Accounts

How do you empower your team to be more creative?

I encourage teams to challenge the status quo, get creative, continuously improve processes and optimize tasks. We have a culture that allows for some trial and error in order to learn, which has led to more successful outcomes. People are more willing to think outside the box to solve problems instead of always going with what has been done before

Jo

Chief Financial Officer

What are Kazoo Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have organized a Culture Committee that helps to improve culture, drive cross-departmental connections, discuss important topics, and organize frequent activities/events
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
We offer Unconscious Bias training as part of our onboarding process
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Upon hire, employees will receive company stock based on level
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Kazoo has a Flexible Paid Time Off (PTO) Policy for our full-time, benefits-eligible employees. We suggest employees take off at least 20 days (4 weeks)
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
ping pong, giant checkers, giant Jenga and video game hook ups
Stocked Kitchen
Snacks delivered every Monday
Some Meals Provided
Parking
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
We partner with LinkedIn Learning and provide employees with a license for continued education upon request
Customized development tracks
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