Product Manager
The Product Manager role
CUSTOMER-FOCUSED | DRIVEN | COLLABORATIVE
We’re looking for a driven Product Manager to join our product team, working cross-functionally to deliver value to internal and external customers by building platform solutions with quality, impact, security, and scalability. ACG is known for its engaging, easy-to-follow content along with solid student experience. We want to help people meet their potential by training them in the latest and greatest of all things cloud. We are looking for people who share these values with us by creating the best experience for our internal stakeholders and millions of customers!
Hello, we're A Cloud Guru
Our friends call us ACG.
A Cloud Guru is the largest online cloud skills development platform on the planet. We make engaging online training packed with personality and slick presentation for an experience more like firing up Netflix, less like a stuffy classroom. We are 100% grounded in what's right for the customer and the customer experience. That gives us the confidence to be bolder, more playful, and more genuine than other companies. It's all about leaving everything we touch just a little bit more awesome.
There aren't many company cultures like A Cloud Guru's in the world. This year, we were awarded the #1 Place to work in Austin, as well as Best Company Culture and Best Companies for Diversity.
What makes the Product team awesome...
We hold a high bar for product excellence. We’re always looking for creative ways to go above and beyond ‘good enough.’ From surprise pop ups to funny lines during loading, our product managers and designers know that putting that extra bit of effort makes learning awesome. Located in Australia and the US, our team creates best-in-class products for users all over the globe.
If you're down to earth and enjoy a laugh while also working hard you'll love it here. - Joanna, Avocado to Guac Ratio Guru (and Product Manager)
As a Product Manager ACG, you’ll get to:
- Identify big ideas and iterative improvements that move the needle on platform capabilities
- Apply user research and data to define the roadmap and get buy-in from executive stakeholders
- Create, prioritize, and refine requirements using discovery and data to drive your decisions
- Use Product Management best practices to manage deliverables across tactical priorities and strategic objectives
- Collaborate with cross-functional teams to solicit feedback while creating incremental improvements in both product and processes
- Communicate business value and technical rationale behind product decisions to a broad cross-section of stakeholders
- Ship high quality features regularly
- Collaborate with third party vendors
What you bring to the table
We focus on hiring values aligned people, because we believe the right person can learn all the things to be successful in their role. Self-confidence plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. College degrees aren't required for any roles, and career gaps or switches are totally welcome.
- 2+ years experience as a Product Manager for SaaS or software products
- Experience working with cross-functional Agile teams comprised of Engineers
- Demonstrable experience working with ambiguity and being able to build strategic direction and roadmaps
- Experience using analytical skills to gather, surface, and interpret user data to help drive decision making
- Strong experience with product management and development tooling e.g. JIRA, Pivotal, Trello, data dashboards, etc.
- Experience dealing with internal and external stakeholders spread across the world
We want the people who care about doing a good job. The ones who have the humility and hunger to learn. - Sam Kroonenburg, Co-Founder and CEO
More than a job
Where you work isn’t just a career decision -- it’s a life decision. Everyone has family, friends and interests outside of their careers, so we offer perks and benefits to make work, work better for you.
- 4 weeks PTO, plus 10 sick days, and holidays. Because even when your office is your living room, we all need time to unplug.
- Remotely awesome. Get $500 to level up your home office, monthly snack boxes, free Headspace access, weekly lunch funds, and $50 monthly for internet.
- Human connection. Get to know the Gurus with good times and get-togethers inspired by our values, virtual happy hours, lunchtime trivia, or a socially distanced drive-in movie.
- Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
- $1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.
What’s the interview process like at ACG?
Applying for a job can feel intimidating and like a full-time job of its own. You shouldn’t have to burn through a week of sick time or all your best out-of-office excuses just to put feelers out for a new career opportunity. We want to be as transparent about the process as possible to help ease your mind. It’s our goal to provide you a fair, efficient interviewing experience that respects you and your time — and to do it all with a sidecar of delight.
Once you submit an application, we’ll review it. If you’re a good fit, you’ll have an initial chat with a recruiter over the phone. A phone interview with a manager typically follows. Depending on your role, you might then be asked to do a little homework (but nothing too time consuming). Then we’ll schedule a Zoom call to meet other members of the team, answer any questions you have, and give you a feel for what it’s really like to work at ACG. If you're on the fence, just give it a try.
Keep being awesome, Cloud Gurus.