Senior Product Manager

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About Dealerware:

Dealerware is modern fleet management for the modern retailer. We are proud to be one of the hottest software companies in the automotive sector. By combining a modern-approach with fresh design thinking, Dealerware’s industry-leading SaaS platform enables best-in-class fleet management and mobility for top automotive dealerships and manufacturers. Three years ago, we burst onto the scene with a promise to reduce costs and elevate the customer experience at automotive dealerships. 


Dealerware currently manages fleets for 28 automotive brands and 10 of the top 10 dealer groups in the country. With a recent expansion into international markets, our growth trajectory continues to be within the top 1% of SaaS businesses. Across the automotive ecosystem, there’s hundreds of billions of dollars at stake. And we’re right in the swell of it.


Dealerware’s team is currently hiring a Sr. Product Manager to work closely with a team of designers, researchers, data scientists, and engineers. This individual should demonstrate a record of solving complex business problems, collaborating within and across teams, and contributing to make their teams stronger and more effective.

 

What You’ll Do:

 

Identify product opportunities to solve important customer problems and drive ideation and planning with your team to validate solutions in an agile environment

Act as the voice of the customer by collecting and synthesizing user feedback

Collaborate with design and engineering teams during product discovery actives such as A/B prototype testing customer interviews, usability testing, etc.

Serve as a business advisor for our fleet management product and drive recommendations for the product lifecycle and planning processes

Own the ideation and planning within your team’s theme to define business problems and test/validate solutions

Be a user story expert – deliver stories that accurately define the work and how objectives will be achieved, as well as serve as a model for teams

Own the negotiation and trade-off process to produce a refined backlog that aligns your team’s work to specific business outcomes

Serve as a subject matter expert and product spokesperson for your part of the product portfolio

Lead the ideation, development, and launch of new features and product initiatives

Effectively use data and analytics to evolve and inform the direction of product development

Provide thought leadership, strategic insight, and clear communication (written and verbal) to the team on strategy

 

About You:

 

You’re a go getter with strong cross-functional collaboration skills with a proven ability to define and drive outcomes that delight customers

You’re a product person with a knack for execution and bringing development teams together

You’re an effective thought leader who can excite and inspire designers, engineers, and stakeholders

You’re customer obsessed, with a self-initiative for driving outcomes

You’re a skilled communicator with strong written and verbal communication skills across departments and with executive leadership

You’re no stranger to fast-paced environments and agile development methodologies

You have experience in driving “build vs buy” decisions

You respect and value your peers and cross-functional stakeholders and understand the power of working with a motivated product team

 

 

Required Qualifications:

We don’t expect this person to be an expert in everything, but you should have the following abilities/attributes:

 

3-5 years of product management experience

Experience with SaaS software development best practices (e.g., Agile, Scrum, Kanban)

Passionate about fleet management, mobility, and/or personal transportation

Skilled at identifying strategic opportunities and defining and prioritizing them for your team

Ability to collaborate well with engineers, designers, researchers, data scientists, and management

 

Even better if you have:

Bachelor's degree in a related technical or business field

Experience in Product Management in a B2B SaaS company

Strong background in qualitative and quantitative user research and testing

Experience within the accounting, billing, or payment provider space

Proven application of user testing and prototyping

 

Dealerware offers you:

 

Competitive base salary with bonus incentive eligibility

Full benefits (medical, dental, vision, 401K) + FREE telehealth (includes therapy visits)

Training for all employees provided in Udemy

Tuition Reimbursement and continuing education

Unlimited paid vacation policy

100% remote work (2021). Hybrid model post-COVID (mid-year 2022) (largely remote)

Modern office and a dynamic team in downtown Austin with paid parking

Friendly, small company environment with a progressive culture and flexible hours

Backed by Audi, a 111-year-old automotive industry leader

Semi-flat organizational structure that ensures your influence on products we build

Discounts on Silvercar rentals and participation in an Audi Lease Program

IND123


Dealerware is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Dealerware's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.

*We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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    • Objective-CLanguages
    • PythonLanguages
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    • KubernetesFrameworks
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    • Jetpack ComposeFrameworks
    • SwiftUIFrameworks
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    • MySQLDatabases
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    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
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    • Google AnalyticsAnalytics
    • FigmaDesign
    • MiroDesign
    • SketchDesign
    • ZeplinDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • OutreachCRM
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    • Seamless.aiLead Gen
    • DemandBaseLead Gen
    • Google AnalyticsLead Gen
    • Google AdsLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • LatticeCollaboration
    • AsanaProject Management
    • TrelloProject Management

Location

Team members are offered a seat and a warm welcome in our collaborative headquarters in the heart of downtown Austin, TX, whenever it suits their workday needs or preferences.

An Insider's view of Dealerware

How would you describe the company’s work-life balance?

Work-life balance at Dealerware is awesome! Even as an entry-level engineer, I’ve been able to take advantage of the unlimited PTO policy to take a break whenever I need to. The culture here is relaxed and nobody pushes you to work outside regular hours except in extreme circumstances, like a bug that cannot wait until the next work day.

Dean Torkelson

Software Engineer II

What does your typical day look like?

It’s meeting and listening to our engineers to make sure they understand priorities and find out where more support is needed. I ask: ‘What do you need to help you wrap the issue?’ Throughout the day, I make myself the support system for our hands-on engineers to help alleviate problems. It’s a lot of listening and servant leadership.

Reginald

Manager, Software Engineering

How does the company support your career growth?

On the customer success team, our leadership prioritizes helping us reach professional goals. Since starting with Dealerware, I have been enabled with the support required to continue growing. The leadership team truly listens to your career aspirations, and consistently offer opportunities to gain experience .

Sophy

Customer Success Program Manager

What is your vision for the company?

I want Dealerware to be the place top talent comes to do the greatest work of their careers. We are accelerating the transformation of the automotive industry in a mission-driven and values-based company that cares about our team members. I can't imagine doing anything else right now.

Matt

CEO

What projects are you most excited about?

Being part of the DevOps team, I am excited to work on improving our observability platform. Coming from having worked with engineering, business, and support teams, our team understands the importance of having a system in place that can help different teams work together to support our products. We are making it more organized and robust.

Peter

DevOps Engineer III

What are Dealerware Perks + Benefits

Dealerware Benefits Overview

-Competitive base salary with bonus incentive eligibility
-Company Performance Share Plan
- Comprehensive healthcare (including medical, dental, vision + unlimited free telehealth & mental health sessions)
-401k matches
-Remote-first work policy, while offering a seat and a warm welcome in our collaborative headquarters in Austin, TX, when it suits team members’ workday needs or preferences
-Unlimited paid vacation policy
-Flexible work schedule
-Paid, inclusive parental leave (gender-neutral & encompassing all parental scenarios including surrogacy & adoption)
-Company-paid life & disability insurance
-Continuing Ed: tuition reimbursement, company-paid conference attendance and certifications, and access to a wide array of free educational courses via Udemy
-Rich recognition platform to earn rewards for good work
-Friendly, small company environment with a progressive culture
-Backed by Audi, an over 100-year-old automotive industry leader
-Semi-flat organizational structure that ensures your influence on the products we build
-Discounts on Audi on demand rentals and participation in an Audi Lease Program

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
We host hybrid all-hands meetings each month, with quarterly special events to bring our team members together throughout the year.
Employee awards
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
5 of the 9 members of our Leadership Team are women
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Free unlimited therapy visits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Fertility benefits
Carrot is a comprehensive fertility healthcare & family-forming benefit. From fertility health & assisted reproduction to surrogacy & menopause, Carrot helps make care accessible & affordable.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Paid sick days fall within our unlimited PTO plan
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
We have regular Lunch & Learn catered events, along with occasional catered team meetings. We also host a "Donuts" social event every other week on Thursdays.
Company-sponsored happy hours
Onsite office parking
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
The Engineering Advisory Council Mentorship Program encourages employees to learn and teach. It is meant to break down silos between technical teams and provide opportunities for growth.
Continuing education stipend
Continuing education available during work hours
Friday Focus Time (2–5 pm) can be used regularly for professional development
Online course subscriptions available
Customized development tracks
Paid industry certifications

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