Overview
At Khoros, our passion is to help the world's best brands create customers for life. We build products we're proud of, and we're passionate about customer success. As part of the Vista Equity family, you'll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa.
The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations - creating deep relationships and fostering brand loyalty and advocacy.
The Product Manager will participate on an agile scrum team writing and prioritizing user stories based on the needs of our customers and other product teams building new features. One of the most important aspects of the job is to develop and drive priorities for our feature development based on business value to the marketplace and revenue for Khoros. You will spend the majority of your time with the scrum team collaborating with the scrum master to lead the team to build products we are intensely proud of.
Some Responsibilities Include:

• Consulting with internal and external customers and partners to identify business needs and defining requirements for the product features and user stories
• Managing the Product Backlog and working with stakeholders to lead product discovery, help identify and describe requirements, and align the team's backlog to the longer-term road map
• Engaging in setting the vision, product planning, road mapping, release planning and defect triaging
• Represent the voice of our customers and partners, users and other stakeholders to clarify and document scope, requirements, and deliverables for suggestions coming into the backlog
• Working with Architects and Engineers to develop the long-term technical strategy
• Collaborating with delivery team and Scrum Master to perform release and sprint planning, execution, retrospectives and present at sprint reviews
• Effectively presenting product ideas, strategies and designs to small and large groups and to senior executives
• Contributing to cost/benefit and ROI analyses for product planning with other product managers and management stakeholders
• Contributing to documentation for release notes, training manuals, and other departmental administration
• Performing demonstrations of the product for customers, sales staff, and internal team members.

Minimum Requirements:

• B.E/B.Tech or higher, preferably in a design and/or technical discipline or with extensive exposure to technical curricula.
• 3 to 5 years in a product management role delivering successful consumer-oriented web products, with SaaS experience preferred
• Entrepreneurial, with excellent ability to help define and understand what drives a software applications strategy, as well as an understanding of how thriving online communities work
• Proven ability to partner with developers to deliver releases to the market in a timely, agile manner. Team player with track record of building strong, cross functional working relationships and focused on team performance, rather than individual success
• Technical aptitude and exposure with modern mobile web application design, architecture, distributed systems with massive scale & data volumes
• Passion for the customer and exceptional user experience
• Experience working with social media, including social media management systems, social marketing programs would be a plus

WHY SHOULD YOU JOIN OUR TEAM ?
Awesome Culture

• Performance Driven
• Flexible Working hours

Great Benefits

• Health, Dental & Visual insurance
• Gym Allowance
• Well stocked Pantry
• Commute and leave allowance
• Generous leave policy

Competitive Compensation

• Among the best in industry
• Annual bonus

Equal employment opportunity

• Our employment practises

OUR VALUES
We earn trust through our actions and attitudes
We win and grow as one team
We listen learn and lead to help our customers succeed
This role is budgeted in the $120k- 140k base salary range. Salary will ultimately be based on a candidate's experience and external market factors.
#LI-REMOTE