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Product Owner - Austin

| Austin

CLEAR transforms what is uniquely you – your fingerprints, your face, your eyes – into a secure, biometric key to frictionless experiences. We are creating a world where travel is effortless, where accessing your office building is as simple as walking in, and where shopping is as easy as walking in and out of a store—without ever once showing an ID or credit card. CLEAR currently powers secure, frictionless customer experiences in nearly 40 U.S. airports and venues. With over 2 million members so far, CLEAR is the identity platform of the future, today.

CLEAR is seeking highly motivated, experienced and enthusiastic Product Owner. As a Product Owner, you’ll be a key stakeholder in the Agile Scrum software development environment. You’ll be responsible for developing and maintaining a vision for the product and communicating that vision to the Scrum team. You’ll work with technical architects, product marketing and development teams to ensure that business, quality and functional goals are met with each product release. You’ll do the best work of your career.

What You Will Do:

  • Define the product, features and experience of a ground up rewrite of CLEAR’s flagship business product.
  • Develop appropriately detailed specifications for product features so that they are clearly understood by the development teams
  • Collaborate with design and development to rapidly conceptualize, prototype, and validate new product ideas and innovations
  • Present concepts, business case and key insights to stakeholders to move from idea to roadmap
  • Inspire and motivate the development teams to deliver innovative and exciting solutions with an appropriate sense of urgency
  • Act as an ambassador for the product internally and externally, and as the primary technical contact for queries related to the product
  • Work with development teams to ensure that they understand the vision for the product and are designing great features for our partners
  • Collaborate with technical architecture and product marketing teams to translate business requirements into user stories for the development teams to implement
  • Develop and maintain an appropriately prioritized backlog of user stories for implementation
  • Work with technical leads to determine scope and priorities for product development cycles

Who You Are:

  • 7+ years of experience developing & owning products from the ground up
  • 3+ years of experience as the primary owner of consumer facing products
  • Strong analytical and project management skills with demonstrated ability to prioritize, track, and deliver results
  • Prior experience developing managing or enhancing CRM or other business technology platforms preferred
  • Strategic thinker with strong customer focus
  • Ability to work with multiple teams and be a subject matter expert who influences company-wide decisions
  • Understands both the engineering and business side of the product release and is ultimately responsible for representing the end user’s needs
  • Responsible for the product and product features from concept to EOL
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

We're in a fabulous co-working space that has a ton of perks + community support! Huge plus: dog friendly + community networking events + happy hours!

An Insider's view of CLEAR

What projects are you most excited about?

Everyday I get to work on products that give time back to our customers; we leverage biometrics to let you be you so there’s less time spent in line. And as the technologies we use at Clear become more ubiquitous, we are on the forefront of ensuring the safety of our customers’ data and quality of their experience at every turn.

Kerry

Full Stack Engineer

How has your career grown since starting at the company?

Since joining CLEAR in 2014, I have had several opportunities to take on new and expanded responsibilities, often because I spotted opportunity and raised my hand to take it on as the company’s needs have evolved along with its growth.

Leah

Chief of Staff

What kinds of technical challenges do you and your team face?

We constantly fight tech debt and have the buy-in from management and business to spend 25% of effort each sprint addressing tech debt. We call it the sustainability budget. This ensures the code is well designed, maintained and fun to work with. You'll do the best work of your career.

Dee

Senior Director, Engineering

What are CLEAR Perks + Benefits

CLEAR Benefits Overview

As a customer-centric culture, our goals are driven by anticipating and solving for our customers’ needs. Considering our team members are the ones who make it happen every day, we are equally focused on our team members’ needs. We believe that leading a full life is the key to happiness and success.

Culture
Daily stand up
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
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