Senior Manager, Product Integration at Expedia Group

| Austin
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    Senior Manager, Product Integration

     

    Expedia Group is seeking a Senior Product Integration Manager within the Operational Excellence organization of the Travel Partner Group (TPG) focused on driving strategic product and process improvement initiatives across TPG. As a Senior Product Integration Manager, you must be able to thrive in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. The incumbent should be able to provide thought leadership for improving the business, and tactically execute high profile projects focused on driving efficiency, improving partner and traveler experiences, or revenue uplift.  As a Senior Product Integration Manager, you will play a critical role in identifying and implementing new and innovative products and services for our travel industry partners.

     

    What you'll do:

    • Drive cross-functional business initiatives and engagement in operational efforts across Account Management, Product Management, and Marketing translating requirements for consumption by technology teams to deliver products to market and ensure smooth rollout of changes

    • Construct hypothesis and conduct experiments to test ideas, learn about user behaviors, and collect data to gain insights and predict the impact of proposed changes

    • Develop strategy and influence roadmap capabilities and features, negotiate priorities, and confirm realistic expectations of delivery timelines based on resource constraints and cross-team dependencies

    • Develop stakeholder relationships and become a trusted advisor for the business, serving as a change agent with strong credibility and influence in the organization

    • Facilitate discussion and coordination among operational partners to prioritize requirements and resources in the most effective way

    • Communicate prioritization and trade-off operational decisions to the broader cross-functional team to drive consensus and ensure that those decisions are properly implemented

    • Provide thought leadership for a future state of operational excellence, driving high impact business improvements globally within TPG

    • Engage stakeholders via regular communications, meetings, presentations articulating the impact of new projects or changes

    • Refine programs and initiatives, establishing and promoting standard methodologies, defining KPIs/metrics to track success, monitor performance, and measure business outcomes

    • Partner with Business Intelligence and Reporting teams to conduct analysis and provide insights to product and engineering teams to assist in decision-making and improvement initiatives

    • Understand our customers’ and partners’ needs and how they differ by segment

    • Proactively seek industry information, trends, and stay up to date on competitors

    • Partner with operational teams to provide support and resources during and after launches

    • Conduct project reviews and hold teams accountable when schedule or progress is in jeopardy while maintaining respectful relationships

    • Anticipate roadblocks and obstacles, establishing meetings or integration points between teams

    • Drive continuous improvement in program processes, tracking tools, and general project/program management practices in order to scale effectively as the organization grows

    • Inspire, lead, and coach team members through continuous change, evolution, and growth

     

    Who you are:

     

    Candidate is required to possess demonstrated abilities in the following areas:

    • Partnering with senior leaders to understand business goals, conduct in-depth analysis of opportunities, and develop projects or product roadmaps

    • Transforming ideas and concepts into business requirements and tangible business outcomes

    • Organizing, analyzing, and interpreting data to make fact-based decisions and recommendations and drive root cause elimination

    • Strong analytical and quantitative skills, with the ability to use numbers and metrics to back up assumptions and evaluate outcomes; experience with financial modeling a plus

    • Change Management experience including the ability to work with team members and business sponsors to address and overcome barriers

    • End-to-end product and program development experience, driving timelines and accountability while organizing multiple action plans across functions

    • Diplomatic and tactful communicator at all levels with an ability to structure information utilizing PowerPoint or other resources to convey ideas and actions

    • Able to manage multiple projects simultaneously in a rapidly changing environment

    • Self-starter and decision-maker, able to perform with minimal supervision

    • Develop measurements and use/interpret data to evaluate and make business improvement recommendations (experience with Excel, SQL, pivot tables, or Tableau a plus)

    • High attention to detail with a desire to dig deep and thoroughly understand issues before recommending solutions

    • 7+ years of Program Management, Product Management, or equivalent combination working with technical products or focus area

    • In-depth VRBO product knowledge and expertise preferred

    • Bachelor's degree in Business, Engineering, or equivalent required. Advanced degree a plus

    • Experience driving transformative change globally across organizations

    • Experience with external-facing customer or supplier systems, Travel Industry, Contact Centers

    • Excellent oral and written communication skills; able to communicate complex issues and effectively influence others

    • Exceptional quantitative and qualitative, analytical, and critical thinking skills

    • Strong interpersonal skills and ability to gain the respect of senior management, stakeholders, peers, and partners

     

    Why join us: 

     

    Expedia Group recognizes our success is dependent on the success of our people.  We are a global travel platform, made up of the most knowledgeable, passionate, and creative people in our business.  Our brands recognize the power of travel to break down barriers and bring the world within reach – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so. 

     

    Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach.  We relentlessly strive for better, but not at the cost of the customer.  We act with humility and optimism, respecting ideas big and small.  We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple.  Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

     

    If you have a hunger to make a difference with one of the most loved brands in the world and to work in the dynamic travel industry, this is the job for you.

     

    Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, Vrbo®, Orbitz®, Travelocity®, Wotif®, ebookers®, CheapTickets®, Hotwire®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia Cruises™ and SilverRail Technologies, Inc. For more information, visit www.expediagroup.com.

     

     

    Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • ScalaLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • SalesforceCRM

Location

Expedia Group has three offices in the Austin area with a 16-story building now open in the Domain.

An Insider's view of Expedia Group

How does your team reward individual success?

We love to reward our team members in multiple ways. We use a team slack “brag board” to post all of our positive partner feedback and wins on a regular basis. We also have ad-hoc competitions throughout each quarter where team members can earn time off, gift cards, lunch on the house, and many other fun prizes.

Kim

Sr. Manager, NA Partner Success

What projects are you most excited about?

As a Software Engineer, I’m excited to rebuild an old JavaScript and jQuery STAB component into a new React based component. The goal is to update this component to our new tech stack so when consuming applications move to using Catalyst based applications we can ease the integration process.

Juliana

Software Engineer

What makes someone successful on your team?

Being a successful finance person means being a strong business partner and not only understanding what is happening throughout the business but also being insatiably curious about it. It’s not enough to just know math, or know the numbers; you need to know where those numbers come from, how they get there and what's driving that result.

Sharon

Sr. Director Global Finance Operations

How do your team's ideas influence the company's direction?

The Talent Acquisition team is always pitching innovative ideas at our 120-day planning sessions that directly impact the company and recruitment experience. It’s amazing to see how quickly we’re able to implement new ideas every 120 days and measure the results. We’ve seen everything from employee referral reform to self-defense classes in Austin.

Marisela

Director, Global Talent Acquisition

How has your career grown since starting at the company?

I was hired as a Software Engineer II and have grown my leadership and technical skills while learning how my work directly impacts our marketplace and creates network effects. My growth has included improving search performance, helping teams build distributed systems, and mentoring and coaching new engineers from our Career Exploration Program.

Trey

Staff Software Engineer

What are Expedia Group Perks + Benefits

Expedia Group Benefits Overview

Our purpose is to bring the world within reach and we can’t do that without the most knowledgeable, passionate, and creative people in our business. We recognize our success is dependent on their success and that inspires us to provide our people with the very best to make that happen.

Culture
Volunteer in local community
We participate in an annual Day of Caring where Expedia Group offices from around the world all take a day in September to spend time volunteering for a favorite charity. This day is a paid day off!
Friends outside of work
Eat lunch together
Intracompany committees
Check out our employee resource groups here: https://www.expediagroup.com/about/diversity-inclusion/
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Expedia Group's team fitness initiatives include In-office fitness classes at our Austin Domain 11 office.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Vrbo offers up to 20 weeks of paid parental leave (yes, dads, too!) for eligible new parents with at least 1 year of service.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
From our annual holiday party (without kids) to our Halloween, Spring Picnic and Bring your kid to work day parties, employees have several opportunities to celebrate together throughout the year.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
9 paid holidays + 2 floating holidays you can take any time during the year.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Vrbo hosts lunch and learn meetings on occasion in addition to Fireside chats with notable leaders, Product Academy and Career Exploration Program.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We believe everyone deserves - NEEDS - time away from the office and we encourage employees to take advantage of their paid time off. We offer travel discounts to make it even easier to get out and see the world.

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