Senior Product Analyst

| Austin

At Self, our mission is to help millions of people establish and build credit - especially those who are considered underserved or credit invisible.

Developing a successful fintech company requires deep collaboration across our teams, dedication, and truly disrupting the way the industry thinks about things. Understanding our consumers is core to our growth in the years to come.

How we act with each other is how we act with our customers. We are direct, transparent and respectful, and we hope you embrace that approach.

About the role

We’re looking for a Senior Product Analyst who can help us drive important product decisions via data informed hypotheses and insights. This role will interact with Product, Marketing, Analytics, and Engineering on a regular basis. Your primary goals will be to help as many users as possible achieve positive outcomes, and help as many visitors as possible experience our product offering.

What you’ll be doing:

  • Guide Product and Marketing teams with insights and hypotheses
  • Develop and manage our event tracking (what to track, how to structure it, when to trigger)
  • Coach and mentor fellow analysts
  • Define metrics and dimensions that provide visibility into business objectives
  • Contribute to our dimensional data model as needed

Requirements

  • Very familiar with tracking plans and clickstream data (mobile app & website)
  • Very familiar with Marketing and Product KPI’s
  • You don’t feel fulfilled unless a stakeholder is utilizing your recommendations
  • You’re familiar with dimensional modeling and data warehousing
  • You're familiar with cohort analysis, LTV, churn, funnel analysis, etc
  • You understand the balance between investment and impact and can prioritize work appropriately
  • You enjoy coaching other analysts and enjoy being a team player
  • You’re inquisitive and willing to try different things to get the answers that matter

Minimum Qualifications

  • Expert SQL knowledge (joins, unions, window functions, CTE’s, etc)
  • Dimensional modeling experience
  • Hypothesis & experiment driven nature
  • Experience with data visualization tools (Tableau, Looker, etc)
  • Experience with Python a plus
  • Experience coaching analysts
  • Experience with cross platform product analysis (website and mobile app)

Benefits

Our compensation and benefits are competitive, but there's one thing that Self Financial can offer that many startups cannot: we can positively change the world, while making a profit. Over 64 million adults in the U.S. do not have a credit score due to a lack of credit history. Self is solving this problem with innovative technology and partnerships.

Our perks include:

  • Competitive Pay
  • Stock options
  • Generous employer-paid health, vision and dental insurance coverage
  • Enjoy our vacation policy – there is no policy, balance matters
  • Plenty of snacks and drinks provided
  • Casual dress code
  • Catered company lunches on Mondays and Wednesdays
  • Team happy hours and events
  • Downtown Austin office space
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • SegmentAnalytics
    • BrazeAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • ContentfulCMS
    • MailChimpEmail

Location

Our company is in the heart of downtown Austin overlooking the world-famous sixth street district and the Texas State Capitol building.

An Insider's view of Self Financial

What’s the vibe like in the office?

We are constantly growing and facing new challenges, but everyone works well together. Our company events are always fun and a good way to get to know each other better. We are a very tight-knit group, and I wouldn't have it any other way!

Joanna

Customer Success Team Lead

What projects are you most excited about?

The best part about being at a company at this stage is being able to build data infrastructure and marketing programs from the ground up. I'm most excited to build out our entire retention marketing strategy to drive increased user engagement. We're utilizing a great growth automation system that allows us to do some really cool things.

Tim

Director of User Acquisition

How has your career grown since starting at the company?

Since joining Self, I've had the opportunity to develop my skills in both our frontend and backend repos. I've also learned a lot about working together with stakeholders to create new features or resolve bugs. I definitely feel like a stronger engineer having worked on this team and learning so much from my colleagues about maintainable code.

Kristin

Software Engineer

What is your vision for the company?

Most financial institutions cast aside those considered low-to-moderate income. We help people with fundamental aspects of financial health – building credit, using it wisely and saving money. My goal is to continue building a company of highly talented and collaborative people driven by a mission of helping people achieve financial stability.

Brett

Chief Marketing Officer

How do you collaborate with other teams in the company?

As a fast paced work environment, collaboration is key. It’s great to work with people who are willing to help each other out. If you have a question, it’s as easy as walking to their desk to ask!

Jorge

Compliance Manager

What are Self Financial Perks + Benefits

Self Financial Benefits Overview

We're located in downtown Austin with a direct view of the Capitol! Being in the heart of the action creates an exciting place to grow the company and make a huge impact for our customers.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Equity Incentive Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes work from home full-time remote for specific positions.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees in specific positions free parking or a transportation stipend.
Pet Friendly
Relocation Assistance
We offer relocation assistance to new employees.
Fitness Subsidies
We offer gym membership for employees.
Professional Development Benefits
Job Training & Conferences
Self offers employees professional development opportunities like an annual individual budget for training.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, leadership mentoring.
Continuing Education stipend
Paid industry certifications
We offer paid industry certifications for specific positions at Self.
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