Senior Product Manager - B2B SaaS at Living Security

| Austin
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Company Description

Living Security helps organizations protect their sensitive data by reducing their #1 cybersecurity risk, human error. WE BELIEVE in security for the sake of the person. Computers will always augment human judgment, not the other way around. WE CREATE intelligence-driven security learning content that trains users to identify and react to current and emerging threats. WE DELIVER a meaningful experience, grounded in behavioral science, that is easy to understand and hard to forget.

We are a fast growing, venture funded startup. While we take our mission seriously, we have a lot of fun while executing! 

OUR DREAM CANDIDATE

Our dream candidate has the hunger to achieve something great. You'll join a startup experiencing rapid growth near the start of it all. You'll get as much out of the experience as you put into it. We want someone who will do whatever it takes - not just to help Living Security fix security awareness, but because you are in a hurry to have an impact.

Job Description

RESPONSIBILITIES

We are looking for an enthusiastic and motivated product manager who will help define the product strategy for our immersive training platform. Our platform teaches people how to be more secure through gamified learning and helps organizations to refine their training strategy through metrics and analytics. To do this you will collaborate closely with our behavioral design, content and engineering teams to create experiences people love AND are impactful in risk reduction. You will have the opportunity to lead varied product features covering web, analytics, mobile and augmented reality. For each feature, you will be responsible for the full life cycle from feature conception and design to engineering execution to launch and everything in between. The ideal candidate has demonstrated the ability to learn quickly, take ownership, inspire designers and engineers, and deliver great product experiences to their users.

  • Experience with Agile/Sprint methodology fundamentals
  • Develop, prioritize and manage product backlogs in a fast-paced, agile environment
  • Work with sales, SME’s, and client success to build and manage the roadmap
  • User Acceptance Testing for both ERM and Platform
  • Document feature releases and has experience with continuous delivery
  • Works with UX to create feature mockups
  • Manage communication of new features through client success to clients
  • Manage software beta programs
  • Demo product iterations to the larger team
  • Write detailed feature acceptance criteria, and verify once deployed
  • Socialize product changes
  • Collect and prioritize customer issues and feedback
  • Analyze customer usage data to improve future product decisions

Qualifications

REQUIREMENTS

  • Work autonomously and independently without direct instructions from engineers and leadership
  • 4+ years of product management experience; Relevant experience in product design, analytics, and B2B SaaS is a plus
  • 2+ years of Jira experience and can create custom workflows as needed
  • Excellent verbal and communication skills
  • Ability to prioritize among competing opportunities and articulate decisions and tradeoffs
  • A high level of curiosity and desire to solve problems
  • EdTech experience is a bonus!
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • SpringFrameworks
    • HubSpotCRM
    • SalesforceCRM

Location

3595 RR 620S Suite 150, Austin, TX 78738

What are Living Security Perks + Benefits

Culture
Volunteer in local community
One example of giving back to the community since COVID is through our Family First initiative to provide free tools, content and resources – for families, to help keep kids safe online.
Friends outside of work
Eat lunch together
Intracompany committees
Employees are encouraged to collaborate across departments. This is especially true with our newly formed Culture Team and various slack channels for everything from fitness, to pets, to books.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
The leadership team at Living Security is a reflection of the employees. The team is committed improving diversity and inclusion practices for all employees for the moment a position is posted.
Unconscious bias training
Several employees have gone through unconscious bias training and the company is committed to company-wide training in 2021.
Diversity Employee Resource Groups
We have recently established a culture and inclusion team. We are currently mapping out our four areas of impact for the company - giving, engagement, L & D, and team building.
Hiring Practices that Promote Diversity
We are currently improving our hiring practices to further promote diversity. For example: metrics, where we post positions, language in posting, and unconscious biases training.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to $2,750 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Starting in Jan 2021, Living Security will be offering a 401(K) retirement plan.
Company Equity
Employee Stock Purchase Plan
Qualified employees are offered stock options at the strike point.
Performance Bonus
Qualified employees can receive a performance bonus.
Child Care & Parental Leave Benefits
Child Care Benefits
The company started providing a dependent care reimbursement when Shelter In Place went into effect in March.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Currently the entire company is remote, except for those who choose or need to be in the office. We are exploring a remote work program for 2021.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Paid sick days would fall under our unlimited PTO.
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Lunch'n learns are starting in Jan and will be once per month. Topics will include 401(K) and financial sustainability, Courage Conversations, Leadership training, personal branding, and more.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Living Security is doubling in size (rapid growth) and leadership is committed to improving with company's perks with this growth.

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