H-E-B Digital is comprised of product management, design and technology teams focused on delivering impactful products and digitally enabled solutions that our customers and Partners love and drive exceptional business results. We are focused on solving problems in better ways that ultimately makes Texans lives easier when it comes to making choices about food, running their home, health and budget. Additionally, we care about improving the efficiency of our Partners, so they in turn can provide a better experience for our customers and business partners.
Our top leaders have deep expertise in the retail industry, and we'd like to continue growing the digital team as the we continue to expand our footprint across Texas. We are co-located across a few major cities in Texas, which currently includes San Antonio, Austin, and Dallas.
As a digital product management team, we strive to release the best experience for our end users in the retail food space in line with our company objectives. We mix user centric design with business savvy and work with an exceptional team of designers, engineers, and business partners, focusing on two key user segments:

• Consumers : a compelling digital experience that captures everything inspiring about the products we sell and services we offer in a convenient, affordable, and simplified fashion that is nothing short of delightful.
• H-E-B Partners : we arm H-E-B Partners across the company with world class business applications and tools to thrive in their jobs so together we can ensure that the customer experience is top notch online, in-store, or anywhere else.

What is the opportunity?
You're someone who works seamlessly with engineers, designers, and business partners alike; you can ask savvy questions paired with various data points to reach powerful product conclusions. As a Senior Product Manager, you understand and communicate the product vision, how it fits into the larger roadmap, and what's required to bring performant and scalable applications to life.
More specifically, you will focus on driving a compelling customer account experience for our H-E-B digital customers. You will develop and implement the roadmap for the My H-E-B app customer account including default contact info, lifestyle preferences and interests, order history, refunds and more. You will interface heavily with marketing and merchandising teams ensuring they have the customer info they need to deliver the best experiences in the domains they lead.

• Own all aspects of product management in your realm - vision, strategy, roadmap, prototypes, user testing, development, optimization, business outcomes, etc.
• Maintain a deep understanding of the market and technology landscape, how it's evolving, the implications for our end users, and how all that should shape where we go.
• Work with cross-functional teams to identify new end user / business problems that could be solved by the team; build the case for new features and gain approval from stakeholders.
• Lead the product development lifecycle and delivery; work with designers, engineers and architects to produce a groomed, prioritized backlog that aligns the work to business goals.
• Be an exceptional communicator, accountable for telling a memorable, sticky story about the product to key stakeholders.
• Make informed trade-offs to deliver solutions to market at a rapid pace.
• Be an exceptional collaborator - we win as a team.
• Be a relentless advocate for our customers.
• Be a student of design thinking and have an appetite for learning the art of intervention design.
• Identify critical risks and dependencies; anticipates / resolves critical team issues with little escalation.
• Serve as a trusted subject matter expert, mentor and guide.

Why is it awesome? You will...

• Have huge opportunity for growth. H-E-B Digital is on the way up, creating exceptional career paths for exceptional product & design talent
• Be surrounded by top talent; we constantly raise the bar, and all get better along the way

What is your background?

• Proven track record (5+ years of experience) in digital product management
• Experience in mobile, web, or backend product development
• Extra points for experience in ecommerce product development
• Even more points for deep mobile experience, both web and native

Do you have what it takes to succeed?

• Enthusiasm for H-E-B values and the H-E-B Digital mission
  • Heart for People: you can see the world through customers' eyes to crystalize problems
  • Head for Business: radical thinking paired with strong execution; you envision a world different than the status quo and can articulate a clear path to get there
  • Passion for Results: you push to drive positive change
• Familiarity with design, UX, HCI, CS, or related fields
• Ability to make decisions based on hard inputs, seasoned with just a bit of gut feel
• Personal ambition and the ability to embrace challenge; you're energized by more and inspired by learning
• Great attention to detail and radical customer obsession
• Embrace and thrive in high paced, and consistently changing market
• High comfort level agile development methodologies
• Use data to rally the team and showcase wins and opportunities to learn and iterate from
• Deep appreciation for great user centered design, paired with healthy respect for the business and hunger to build products with real quantifiable impact on the company
• Intellectual agility - we cover a lot of different terrain every week

What are the perks?

• A robust Benefits plan with coverage starting Day One
• An 80/20 PPO medical plan with a $30 copay for in-network primary care
• Dental plans, Vision plan, voluntary insurance plans, and flexible spending accounts (FSA) available
• The Partner Care Team, for any time you have healthcare or coverage questions
• Partner Guidance allows free counselor visits, up to 5 times per year for each issue
• Telehealth offers 24/7 access to board-certified doctors over the phone
• Funeral leave, Jury Duty, and Military pay (subject to applicable law)
• Short-Term and Long-Term Disability coverage after 90 days
• Maternal / Paternal Leave for new parents, adoptions included
• Eligibility for 401(k) participation after 6 months
• Eligibility for quarterly bonuses based on company performance
• 10% off H-E-B brand products in-store and online after 90 days
• Access to other savings (gyms, phone, hotels, and more) through online discount program after 90 days
• Opportunity to become a "Partner-Owner" after 6 months of employment