Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX

Senior Product Manager - Duo Security at Duo Security (Austin, TX or Remote)

| Austin | Remote
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We’re a diverse crew of makers and builders, skaters and coders, filmmakers and DJs, teachers and students brought together by a shared belief in adding value to the world. This diversity allows us to take an empathetic approach to solve some of the most complex global business and security challenges faced today.


What you’ll do…

As the Senior Product Manager for Data Analytics, you will be responsible for helping Duo make a more useful, reliable and scalable product by extracting knowledge from data. You will work closely with the Data Science team to make data available to users within Duo for more informed decision making.  Our ideal candidate comes from a data background and can speak the language of the team that you’ll be working with. Your key responsibilities include: 


  • Create a product vision and roadmap partnering closely with the Data Science and Data Platform teams. 

  • Interview users within the organization to understand the data-related problems that they have and deeply understand the data context of their use case. Align the needs of these stakeholders with sound analytics solutions when the stakeholders may not themselves be able to frame their desired value as a data problem a priori.

  • Produce concise business case documents, presentations and product requirements documents (PRD) that describes the cost, benefit and tradeoffs to enable effective decision making.

  • Build and maintain a prioritization framework for data analytics related work based on measurable inputs and objective data.

  • Prioritize improvements to internal data analysis systems used by teams within Duo 

  • Collaborate with Data Scientists to monitor and react to the quality and reliability of data analytics being done across the company. Prioritize changes to process, tooling, data accessibility, consulting support, etc. to maintain the quality and accuracy of information used for decision making at Duo.

  • Track and communicate legal and data usage compliance requirements across various geographic regions and customer segments. Appropriately prioritize and communicate resulting changes to the analytics ecosystem or data usage policies.

  • Prioritize requests for data consulting based on Duo’s broader business needs. 

  • Assess whether or not we should evolve consulting requests into tooling improvements or new projects.

  • Define how teams will be enabled and trained on using internal data tooling.

  • Align Duo’s quantitative analytics systems with Duo’s qualitative research initiatives through collaboration with the Design Research team.  

  • Work with multiple teams to align Duo’s internal data analytics ecosystem with related systems for application logging and observability, customer management systems, and in-product data access.


Product Managers play a highly visible role in the company and are critical to the development and execution of the product strategy. We are responsible for delivering the best experience of our users. As the product expert, you must excel at prioritization, collaboration, and communication, while being accountable for scalability, availability and quality. 



Skills you have…


  • 3 years of product management experience working directly with engineering teams to plan, develop and deliver SaaS software products

  • Sufficient technical knowledge of statistics, data analysis, database fundamentals, and data visualization to elicit, synthesize, and communicate the requirements, goals, challenges and outcomes of data analytics work.

  • Experience working closely with analysts, statisticians, and/or data scientists. Hands-on data analysis experience is a plus.

  • Familiarity with a variety of commercial tools and solution patterns in the data analytics space.

  • Experience with common pitfalls of data analytics solutions at large companies, an appreciation for the complexity of product data, and a strong focus on maintaining the quality of data-derived insights.

  • An interest in helping colleagues in diverse job roles (and with varying levels of comfort with data) identify the value they can derive from data, metrics, and analytics.

  • Track record of defining product success metrics and prioritizing feature development 

  • Ability to use data to drive decision making while managing requests from different groups of stakeholders. 

  • Excellent presentation and written communication skills, with the ability to articulate positioning and technology to technical, sales and executive audiences.


Reasons why you should apply…

  • You possess a highly driven and entrepreneurial personality, with an ability to get stuff done while having a sharp mind and eye for detail.

  • You love living on the frontier of the cutting edge and inspire by creating pictures and plans for the future.

  • You are comfortable initiating and managing necessary change and work effectively and efficiently through others.

  • You see potential in human diversity and build bridges between different cultures and experiences to help others work together.

  • You’re motivated by being an expert in your field and excel at working across diverse stakeholders, providing clarity through focus and direction.

This job may not be for you if…

  • If the pace of a fast-moving, growth-phase company makes you uncomfortable, or if you need well-established policies and procedures to drive results, this might not be the best role for you.

  • If you are uncomfortable communicating with various stakeholders, on an ongoing basis, to keep the customer perspective and share it with your peers!

Does this sound like it was written for you?


Excellent! Please apply and let’s explore this together.

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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • MarvelDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WrikeManagement
    • SalesforceCRM
    • MarketoLead Gen

What are Duo Security Perks + Benefits

Duo Security Benefits Overview

We like to keep everyone happy and healthy. From financial security to personal growth, we're here to support you.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Duo Security

How does your team reward individual success?

It can be as quick as some karma in Slack. We do team appreciations at the start of team meetings and Cisco has connected recognition which allows individuals to recognize the great work someone has done along with a monetary award, from $25 on up! We also celebrate life with team members, for example throwing a virtual baby shower!


Senior Engineering Manager

What's the biggest problem your team is solving?

Our cross-functional team of data scientists, software engineers, and designers, as well as product and security experts is building an intuitive adaptive authentication system. We’re moving past basic rule-based approaches to create a dynamic experience that people will love for keeping them secure while staying unobtrusive.


Head of Data Science and Engineering

What are some things you learned at the company?

Early on, I thought that success in the security industry was attributed solely to people's ideas or intellect. Since then, I've learned that the most important thing to have in any industry is empathy. Without empathy, you can't build a product that people will love or a place that people will want to work. Empathy is a foundation for success.


Senior Data Scientist

What is your vision for the company?

My overall vision is to provide mechanisms for the business to build simple, safe and secure products that our customers and partners intrinsically trust. It is my belief that when we empower our teams and stakeholders to creatively work together instead of falling on process and procedure for the sake of it, our creativity opens to new heights.


Head of Product Security

What makes someone successful on your team?

Success for us is taking the road less traveled to achieve better results, meaning we look for teammates who bring perspectives from all walks of life and who are not afraid to use their voice. We believe this combination results in good outcomes because we end up paving our path to success with a diversity of thought.


Internal Communications Manager

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