Senior Product Manager II

| Austin
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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

Summary:

BigCommerce, a 2020 "Best Place to Work", is seeking an Senior Product Manager to join our Austin Downtown office. In this exciting position you will focus on Security and Compliance by leading platform improvements in the areas of cybersecurity, data safeguards, and relevant compliance regulations. This role will work closely with the rest of the Product & Engineering team, our Security & Legal teams, Product Marketing, and our Sales Team.

BigCommerce is the world's leading cloud ecommerce platform for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with 80% less cost, time and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies and industry-leading brands, including Assurant, Ben & Jerry's, Skullcandy, Sony and Toyota.

Our mission is to power unrivalled ecommerce success at every stage of our customers’ growth. We equip growing businesses with the world’s most effective platform for creating beautiful stores, attracting customers wherever they shop, and generating sales. Online businesses using Bigcommerce can outsell and outperform those on other platforms.

Visionary investors that back our vision and mission forward include SoftBank Capital, General Catalyst, GGV Capital, Goldman Sachs, AMEX Ventures, and Telstra.

What you’ll do:
  • Define the product strategy/vision for one or a few product domain areas.  
  • Lead large strategic initiatives working with the entire product team, design and engineering team.
  • Set the product roadmap for large strategic initiatives, effectively defining phases for delivering business value to the customer early and often.  
  • Guide and mentor more junior Product Managers. 
  • Enthusiastically lead your team, consisting of developers, designers, and quality engineers, towards your vision with effective delivery.
  • Gathering requirements from stakeholders (organization of process of gathering requirements; always be in-touch with Security, Legal, Sales, Support, Customers, and other Product Managers within the company) 
  • Define and communicate business outcomes and performance metrics to key stakeholders throughout the organization.
  • Preparing comprehensive description of Epics and Stories for the development teams
  • Working with the Design team to prototype new features 
  • Validating new functionality with customers before development. 
  • Work collaboratively with your team to break complex projects into small projects, with each iteration adding more customer value.
  • Explain to the development team(s) all details of stories before/during development (ownership of the planning, backlog refinement meetings etc.)
  • Provide feedback after testing of stories which were specified by yourself.
  • Demo new functionality to the stakeholders, the organization and customers.  
  • Analyze the entire product and propose ways to improve it.
  • Manage the product backlog and sprint backlog in Jira. Make it clear and up-to-date.
  • Analyze data to measure the impact of product improvements, and then iterate to constantly optimize performance.
Who you are:

Education

  • Master degree or higher (in Computer Science or similar, desirable).

Specialized Knowledge

  • Master degree or higher (in Computer Science or similar, desirable).
  • Clear understanding of principles and specifics of software development methodologies.
  • Previous experience in eCommerce, PIM or ERP systems, and you understand the needs and trends in B2C and B2B eCommerce space.
  • Understanding the principle of building the platform (desirable).
  • Strong experience in implementing Scrum & Agile principles for building product. 

Skills & Abilities

  • Knowledge of requirements management tools (at least JIRA & Confluence)
  • Strong English verbal and written communication skills.
  • Strong analytical skills to make a critical assessment of the information from numerous sources. Systems thinking and functional decomposition skills.
  • Setting clear goals and priorities. Time-management, ability to handle multi-tasking activities. Quick learning.
  • High flexibility. Ability to modify approach as per changing conditions, circumstances and feedback.
  • Excellent communication, presentation, and negotiation skills.

Professional Certification

  • One of the following (desirable): CSPO, CSM, IIBA CCBA or CBAP.

Diversity & Inclusion at BigCommerce
We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.


Current BigCommerce Employees: Please use the internal job board to apply for openings


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

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